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Show Results For
- All HBS Web
(12,561)
- People (50)
- News (3,118)
- Research (6,962)
- Events (27)
- Multimedia (168)
- Faculty Publications (4,809)
- 09 Mar 2003
- Research & Ideas
Education, Technology, and Business: What’s the Catch?
specifically matches these needs. He sees the ability to easily deliver customized content becoming a solid reality in the two decades. Investing In Technology Clearly, technology has many roles to play in education, said MacCormack.... View Details
- 05 May 2020
- Research & Ideas
China Tariffs and Coronavirus a Double Hit to American Retailers
the trade war,” Cavallo says. To the extent that tariffs exacerbate the cost of the pandemic, their continued application could further drag down the American economy, harming companies and consumers alike. In the end, companies may have... View Details
Keywords: by Michael Blanding
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
are robust to alternative model specifications and sample selection procedures. We demonstrate that an optimal pricing policy should take into consideration the potential costs of two types of strategic View Details
Keywords: Dina Gerdeman
- September 2019 (Revised October 2019)
- Case
Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)
By: Linda A. Hill and Eric Mankin
In 2017, Bill Connors, the President of Comcast’s Central Division, launched a startup accelerator in Comcast’s new Atlanta Regional headquarters. Comcast was America's largest cable and internet service provider, having built a profitable business bundling television... View Details
Keywords: Innovation; Entrepreneur; Startup; Accelerator; Outsourcing; Hiring; Talent; Culture; Ecosystem; Digital; Leadership; Innovation and Invention; Entrepreneurship; Business Startups; Diversity; Selection and Staffing; Organizational Culture; Media; Entertainment; Transformation; Atlanta
Hill, Linda A., and Eric Mankin. "Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)." Harvard Business School Case 420-056, September 2019. (Revised October 2019.)
- 16 Dec 2016
- News
Kurt (MBA 1967) and Louise Wulff
commitment to the School by establishing a charitable remainder trust. The trust will support HBS, as well as his undergraduate college and high school. “Each school played a role in preparing me for the next step in life,” explains... View Details
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
We’re approaching year three of the COVID-19 pandemic, with no clear end in sight. During this time, companies have had to make difficult decisions about whether employees should work from home, wear masks in the office, and get... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 11 Oct 2023
- Blog Post
A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion
DoctorNow. 2. Teamwork requires work Initially, I thought teamwork would be intuitive, especially for a group of accomplished HBS students; but teamwork takes work! As such, my team and I were intentional about getting to know each other... View Details
- July 2021
- Case
Performance Review: Joseph Park and Elena Ramírez
By: David G. Fubini and Patrick Sanguineti
Niya Jones, a Partner at a major management consulting firm, must review the work of two of her mentees––Joseph Park and Elena Ramírez––for their first end-of-year performance review as new Project Leaders. Both have produced strong results in their new roles, but... View Details
Keywords: Personal Development and Career; Management Style; Goals and Objectives; Management Analysis, Tools, and Techniques; Leadership Style
Fubini, David G., and Patrick Sanguineti. "Performance Review: Joseph Park and Elena Ramírez." Harvard Business School Case 422-008, July 2021.
- 05 Jul 2006
- Working Paper Summaries
Analyst Disagreement, Forecast Bias and Stock Returns
- 01 Oct 2000
- News
Lydia M. Marshall: Gumption and Grace
admit that her leadership and organizational skills have helped the nonprofit's various constituencies work toward the common goal of increasing economic self-sufficiency and ending poverty. The exchange... View Details
Keywords: Susan Young
- 2008
- Book
Business Market Management: Understanding, Creating, and Delivering Value
By: James C. Anderson, James A. Narus and Das Narayandas
For business-to-business marketing courses. The authors build the book around a framework of understanding, creating, and delivering value. View Details
Keywords: Customer Relationship Management; Customer Value and Value Chain; Cross-Cultural and Cross-Border Issues; Marketing; Marketing Strategy; Business Processes; Value
Anderson, James C., James A. Narus, and Das Narayandas. Business Market Management: Understanding, Creating, and Delivering Value. 3rd ed. Pearson Prentice Hall, 2008.
- 2008
- Other Unpublished Work
Punctuated Identities and the Careers of Professional Women
This paper proposes a punctuated equilibrium model of identity change to explain how professional women's career goals and attitudes can change rapidly and dramatically during mid-career years. Data collected from interviews of 43 women alumni of an elite business... View Details
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
leaders trying to recalibrate: 1. Be a catalyst, not a planner In the digital era, companies face a more dynamic competitive environment: key competitors are no longer the usual suspects, and customer View Details
- Web
Power and Influence for Positive Impact | HBS Online
of Power Coming to Terms with Power Limits of Personal & Positional Sources of Power Featured Exercises Identify your own personal and positional sources of power Analyze the... View Details
- March 1999
- Article
Rigor and Relevance: Careers on the Line
By: L. M. Applegate and John L King
Keywords: Personal Development and Career
Applegate, L. M., and John L King. "Rigor and Relevance: Careers on the Line." MIS Quarterly 23, no. 1 (March 1999): 17–18.
- 16 May 2018
- News
ALUMNI NVC Finals and Regional Roundup
WeMaintain, an elevator maintenance services platform that pairs elevator mechanics with property managers and parts suppliers, “revolutionizing customer experience and... View Details
Keywords: Margie Kelley
- April 2011
- Module Note
Information and Control Systems for Customer-Centric Organizations
By: Francisco de Asis Martinez-Jerez
Martinez-Jerez, Francisco de Asis. "Information and Control Systems for Customer-Centric Organizations." Harvard Business School Module Note 111-104, April 2011.
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
different settings. A coherent framework helps employees develop a deeper understanding of the business, which can lead to improved engagement, creativity, efficiency, and customer service. Publisher's link:... View Details
Keywords: Dina Gerdeman