Publications

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

and other top executives representing fields as diverse as telecommunications, financial services, and pharmaceuticals, as well as government entities in the US and overseas-debated the pluses and minuses of Data.gov's decisions, its... View Details

Keywords: by Martha Lagace; Technology

13 Dec 2011
First Look

First Look: Dec. 13

Internet channel to a retail store channel should produce different effects than adding a retail store to the Internet channel. To test our theory, we analyze a unique data set from a high-end View Details

Keywords: Sean Silverthorne

01 Sep 2009
First Look

First Look: September 1

Download the paper: http://content.nejm.org/cgi/content/full/361/7/649 Cases & Course MaterialsAlacra, Inc. Harvard Business School Case 810-012 In 2009, the CEO of Alacra, a venture-backed information services firm that provides... View Details

Keywords: Martha Lagace

September 2017 (Revised January 2019)
Case

FJ Management Inc.

By: Lynda M. Applegate and Matthew G. Preble

In late 2015, Crystal Call Maggelet, president and CEO of FJ Management, is working with her investment committee to help set the company’s strategic direction. Maggelet, daughter of the company’s founder, has led FJ Management since 2009 when she stepped in as CEO... View Details

14 Jul 2008
Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

school system—and to take action to improve it. There has been much work to do, as Harvard Business School's Stacey Childress details in two case studies. According to Childress, "The New Orleans public school district was already in crisis before Katrina due to... View Details

Keywords: by Sarah Jane Gilbert; Education

05 Jun 2009
What Do You Think?

What Does Slower Economic Growth Really Mean?

with these projections. But they suggest that it's time that we ask whether we have been using the right measures for growth. First, when we speak of growth, it usually refers to growth in gross domestic product, the value of all goods and View Details

Keywords: by Jim Heskett; Financial Services; Financial Services; Financial Services

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

office, management is trusted," in the organizations I studied. That strikes me as a pretty wide and low range of levels of agreement. The numbers coincided with the financial performance of each organization, by the way. But my data... View Details

Keywords: by James Heskett

23 Sep 2008
First Look

First Look: September 23, 2008

Media.) Download the paper: http://www.hbs.edu/research/pdf/09-039.pdf From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America Authors:Marion Fourcade and Rakesh Khurana... View Details

Keywords: Martha Lagace

11 Dec 2023
Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

consulting around working with management teams, partnering with C-Suite leaders on challenging strategic questions, financial analytics, customer strategy, and operations,” she recalled. “I also found that I loved the View Details

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

little performance variability—because the tasks are standard, because the firm or industry has reduced variability, or because the business model limits the bandwidth of performance variance. Think about the difference between sales personnel at Nordstrom, where... View Details

Keywords: by Carmen Nobel

16 Apr 2007
Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

the same music download as Apple's iTunes, and at no charge, why have millions of users chosen to pay a fee using Apple's service rather than download for free from p2p networks? A: The choice between p2p and iTunes is not trivial. Both... View Details

Keywords: by Sean Silverthorne; Music

August 2017 (Revised July 2019)
Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe

Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details

Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Japan

09 Feb 2016
First Look

February 9, 2016

strategy and its product line strategy? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/316085-PDF-ENG Harvard Business School Case 616-007 Streaming Over Broadband: Why Doesn't My Netflix Work? In late 2013 and early 2014, Netflix View Details

Keywords: Sean Silverthorne

13 May 2014
First Look

First Look: May 13

services obtained in return, reduces general anti-tax sentiment, and holds satisfaction with tax payment stable despite increased compliance with tax dues. With tax noncompliance costing the U.S. government $385 billion annually,... View Details

Keywords: Sean Silverthorne

Profile

Maha Malik

View Video Born and raised in Islamabad by two parents actively involved in the public sphere—her mother worked at the Ministry of Labor and Manpower, her father at the World Bank—Maha Malik (MPP/MBA 2019) appreciated politics at the most fundamental level possible: in... View Details

Keywords: Financial Services; Financial Services

Paul W. Marshall

MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

Keywords: professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services

January 2014 (Revised October 2014)
Case

Andreessen Horowitz

By: Thomas R. Eisenmann and Liz Kind

Andreessen Horowitz (a16z), a venture capital firm launched in 2009, has quickly broken into the VC industry's top ranks, in terms of its ability to invest in Silicon Valley's most promising startups. The case recounts the firm's history; describes its co-founders'... View Details

Keywords: Business Model; Venture Capital; Disruption; Entrepreneurship; Industry Structures; Financial Services Industry; California