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Show Results For
- All HBS Web
(9,322)
- People (40)
- News (3,117)
- Research (4,029)
- Events (41)
- Multimedia (134)
- Faculty Publications (2,787)
- 14 Feb 2018
- News
A ‘Hopeaholic’ Promotes Diversity, Inclusion, and Equality in the Workplace
Partners, Coleman serves on the Los Angeles World Affairs Council board of directors, and the advisory boards of Stanford University’s Council of the Humanities and Sciences View Details
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
performance throughout his career. We highlighted McVay’s penchant for surrounding himself with effective staff and willingness to delegate tasks to them. Here, we raise another skill of his that bodes well for long-term success: a strong... View Details
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for... View Details
Keywords: by Manda Mahoney
- 2017
- Simulation
Global Collaboration Simulation: Tip of the Iceberg
By: Tsedal Neeley
This online simulation teaches students about the difficulties in cross-cultural communication and managing global teams. Communicating via chat, teams of 4 or 5 students race against the clock to prepare a VC presentation. Students are assigned the role of a native... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Interpersonal Communication; Groups and Teams; Social and Collaborative Networks
Neeley, Tsedal. "Global Collaboration Simulation: Tip of the Iceberg." Simulation and Teaching Note. Harvard Business Publishing, 2017. Electronic.
- 26 Jan 2020
- Research & Ideas
Clayton M. Christensen, Acclaimed Author and Teacher, Dies At 67
best selves that permeated every aspect of his life. His loss will be felt deeply by many in our community and his legacy will be long-lasting.” See complete biography on the Harvard Business School website... View Details
- 11 Sep 2024
- Podcast
Help Wanted: Workforce boards face greater demands and more strings
With legislative changes looming, federally funded boards must juggle the demands of workforce training, economic development, and long-term systemic goals while ensuring accountability to both local communities and federal oversight. Brad Turner-Little, President and... View Details
- 20 May 2022
- News
Stop Rambling in Meetings — and Start Getting Your Message Across
- 16 Jul 2021
- Blog Post
Staying Under the 1.5°C Threshold: The Role of Government, Business, and Society
change, Yulia Chekunaeva was inspired to “celebrate our planet by having an open dialogue with practical suggestions on specific actions we as business leaders and academics can take to prevent a climate emergency.” Through discussions... View Details
- 10 Feb 2020
- News
Robert L. Beal, Boston Developer and Civic Leader, Dies at 78
Keywords: Real Estate
- March 2023
- Article
Reaching for Rigor and Relevance: Better Marketing Research for a Better World
By: Shilpa Madan, Gita Venkataramani Johar, Jonah Berger, Pierre Chandon, Rajesh Chandy, Rebecca Hamilton, Leslie John, Aparna Labroo, Peggy J. Liu, John G. Lynch, Nina Mazar, Nicole Mead, Vikas Mittal, Christine Moorman, Michael I. Norton, John Roberts, Dilip Soman, Madhu Viswanathan and Katherine White
Over the past several decades, scholars have highlighted the obligations and opportunities for marketing as a discipline to play a role in creating a better world — or risk becoming irrelevant for the largest problems facing consumers and society. Climate change,... View Details
Keywords: COVID-19 Pandemic; Marketing; Social Issues; Corporate Social Responsibility and Impact; Business and Community Relations; Research
Madan, Shilpa, Gita Venkataramani Johar, Jonah Berger, Pierre Chandon, Rajesh Chandy, Rebecca Hamilton, Leslie John, Aparna Labroo, Peggy J. Liu, John G. Lynch, Nina Mazar, Nicole Mead, Vikas Mittal, Christine Moorman, Michael I. Norton, John Roberts, Dilip Soman, Madhu Viswanathan, and Katherine White. "Reaching for Rigor and Relevance: Better Marketing Research for a Better World." Marketing Letters 34, no. 1 (March 2023): 1–12.
- January 2000
- Case
The Dimensions of Brand Equity for Nestlé Crunch Bar: A Research Case
By: Jill Avery and Gerald Zaltman
An in-depth study of consumers' thoughts and feelings about a branded candy bar. View Details
Keywords: Brand Management; Brand Equity; Brand Communication; Brand ＆ Product Management; Brand Building; Brand Positioning; Brand Storytelling; Brand Strategy; Brand Value; Branding; Marketing; Advertising; Customer Satisfaction; Brands and Branding; Consumer Behavior; Food and Beverage Industry; Food and Beverage Industry
Avery, Jill, and Gerald Zaltman. "The Dimensions of Brand Equity for Nestlé Crunch Bar: A Research Case." Harvard Business School Case 500-083, January 2000.
- 08 Jun 2023
- News
Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner
Clubs News Clubs News New York Alumni Honor Outstanding Leaders at Annual Dinner The HBS Club of New York held its 54th Annual Leadership Dinner on April 24, honoring three alumni who embody the HBS mission to "educate leaders who make a difference in the world," and... View Details
Keywords: Margie Kelley
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- 01 Jun 2002
- News
Up to the Challenge: Lori Schock - Listen and Learn
would work to his or her advantage on a practical level. “I learned as much as they did from that experience,” she notes. Schock's successful interactions as SA copresident often hinged on understanding the reasoning behind the planning processes, organizational... View Details
Keywords: Kathleen Brill
- 26 Mar 2019
- Working Paper Summaries
Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact
- Research Summary
Market Triads: A Theoretical and Empirical Analysis of Market Intermediation (Journal for the Theory of Social Behavior, June 2002)
By: Rakesh Khurana
This paper examines the role of executive search firms in CEO search. The paper argues that the numerical shift from two party market transactions (e.g. buyers and sellers) to three party transactions (e.g. buyers, sellers, and third party) transforms market exchanges... View Details
- 01 Oct 2002
- News
Dean Clark on Leadership, Educational Priorities, and Funding the Future
profound ways. Several members of our community lost their lives. Countless others lost family, friends, or colleagues. In the immediate aftermath, the campus community responded quickly View Details
- 3 PM – 8 PM EDT, 30 Oct 2017
HBS Alumnae Circles Open House and Training 2017: Washington, D.C.
HBS Alumnae Circles are taking new members - are you interested?
Register for this upcoming open house to learn more. View Details
- March 1989
- Article
Cheap Talk and the Fed: A Theory of Imprecise Policy Announcements
Stein, Jeremy. "Cheap Talk and the Fed: A Theory of Imprecise Policy Announcements." American Economic Review 79, no. 1 (March 1989): 32–42.