Publications

19 Dec 2006
First Look

First Look: December 19, 2006

difficult to compute. Yet these customers generate value to the firm because their presence attracts fee-paying sellers. In this paper we consider the value of a customer in these types of networked setting. We compute the value of customers by View Details

Keywords: Sean Silverthorne

2015
Working Paper

Expertise vs. Bias in Evaluation: Evidence from the NIH

By: Danielle Li

Evaluators with expertise in a particular field may have an informational advantage in separating good projects from bad. At the same time, they may also have personal preferences that impact their objectivity. This paper develops a framework for separately identifying... View Details

Keywords: Prejudice and Bias; Performance Evaluation; Experience and Expertise

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Career Coach

Michele Chambliss

reviews and career narratives), she takes a personal interest in each candidate finding their own path to growth and professional fulfillment.... View Details

Keywords: Entrepreneurship; Technology

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

oversee the outcomes. A development plan should be prepared for each person to provide the varied experiences required if they are chosen, with opportunities to shine in different roles View Details

Keywords: by Bill George

20 Sep 2021
Blog Post

Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports Corp.

was gearing his career towards general management and loved the game of basketball. Overseeing P&L, strategy, finance, merchandising, marketing, and social purpose further... View Details

03 Mar 2017
News

Hiring an Entrepreneurial Leader

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

questions that will help them regroup, mobilize their team, formulate a plan of action, and move forward." In his new book, What to Ask the Person in the Mirror, Kaplan argues against the notion that... View Details

Keywords: by Carmen Nobel

August 2021 (Revised February 2022)
Case

Lexoo: Building a Long-Lasting Platform (Abridged)

By: Chiara Farronato and Elena Corsi

Lexoo, a UK-based online marketplace for legal services, was facing the strategic choice of how to grow from early start-up to mature platform. Daniel van Binsbergen, Lexoo's CEO, and web developer Chris O'Sullivan, CTO, had set up Lexoo to help Small and Medium-Sized... View Details

Keywords: Legal Services; Marketplaces; Pivot; Growth and Development Strategy; Digital Platforms; Small Business; Service Operations; Decision Making; Legal Services Industry

07 Oct 2024
Blog Post

Four Ways to Make The Most of Your Company Events

engage students in discussion around company values, job opportunities, and potential career paths. You and your team have the option to facilitate events 1:1 or in a small... View Details

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

discussion from one point to the next—are remembered often by the legions of MBA students, doctoral candidates, and faculty members Christensen taught during an HBS career that spanned half a century, from... View Details

Keywords: by Deborah Blagg; Education

April 2004 (Revised May 2005)
Case

Confronting a Necessary Evil: The Firing of Alex Robins (A)

By: Joshua D. Margolis

A manager recounts his experience firing the person he was asked to replace and reflects on the challenges of the experience. Teaching Purpose: To role-play and reflect on tasks that entail harming other people to fulfill one's responsibility. View Details

Keywords: Ethics; Problems and Challenges; Leadership Development; Behavior; Decision Making; Resignation and Termination

24 Feb 2016
HBS Seminar

David Brumley of Carnegie Mellon University

August 2018
Case

Christine Lagarde (C): Managing the IMF

By: Julie Battilana and Carin-Isabel Knoop

This case covers the career of Christine Lagarde from 2011 to 2018 as she takes the helm of a troubled multilateral organization during a time of deepening economic turmoil. As the first female leader of the International Monetary Fund (IMF), and as a non-economist,... View Details

Keywords: Personal Development and Career; Power and Influence; Change Management; Global Range; Gender; Equality and Inequality; Climate Change

September 2006 (Revised April 2007)
Case

Tim Keller at Katzenbach Partners LLC (A)

By: Boris Groysberg, Christopher Marquis and Ayesha Kanji

Tracks of the first 6 months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he... View Details

Keywords: Management; Organizational Change and Adaptation; Personal Development and Career; Work-Life Balance; Projects; Situation or Environment; Strategy

Career Coach

Austin Boral

Austin is interested in helping students navigate their careers across social enterprises, management consulting firms, federal, state, and local government agencies, and... View Details

November 1996 (Revised May 1998)
Case

Margaret Thatcher

Portrays Margaret Thatcher's rise to the leadership of Great Britain's Conservative Party. Thatcher's political career began with her election to Parliament's House of Commons in 1959. Sixteen years later she was elected the leader of her party, and then in 1979, she... View Details

Keywords: Leadership; Personal Development and Career; Gender Characteristics; Government and Politics; Power and Influence; Public Administration Industry; Great Britain

5:30 PM – 8:30 PM EDT, 09 Apr 2019
Career Events

What's Next in My Life?

Do you see change ahead on your horizon, and you're not sure how to quite put it all together? Join this hands-on, two-hour workshop where you will learn frameworks for life and career planning, consider work and life dimensions to help create your next chapter and... View Details

2013
Working Paper

J. Richard Hackman (1940-2013)

By: Ruth Wageman and Teresa M. Amabile

When J. Richard Hackman died in Cambridge, Massachusetts, on January 8, 2013, psychology lost a giant. Six and a half feet tall, with an outsize personality to match, Richard was the leading scholar in two distinct areas: work design and team effectiveness. In both... View Details

Keywords: Social Psychology; Organizational Design; Groups and Teams; Personal Development and Career; Education Industry; Cambridge