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Publications

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  • All HBS Web  (3,057)
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  • All HBS Web  (3,057)
    • People  (5)
    • News  (886)
    • Research  (1,760)
    • Events  (7)
    • Multimedia  (8)
  • Faculty Publications  (1,037)
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  • 01 Sep 2008
  • News

Alumni Books

advice on how to own and run a business, find the right deal, negotiate, determine when to get in and get out, and much more. Dubai & Co.: Global Strategies for Doing Business in the Gulf States by Aamir A. Rehman (MBA ’04) (McGraw-Hill)... View Details
Keywords: Publishing Industries (except Internet); Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • Web

FAQ - U.S. Competitiveness

FAQ About the Project What is the U.S. Competitiveness Project? The U.S. Competitiveness Project is a research-led effort to understand and enhance the competitiveness of the United States—that is, the ability of firms operating in the... View Details
  • 04 Jan 2016
  • News

Getting ‘Them’ Out of the Equation

You stop thinking, you stop listening, because you are operating under the assumption you know everything about them, and once you know everything about them, there is no reason to validate anything other than your preconceived notions.... View Details
  • 01 Jun 2010
  • News

Sail Away

events, such as Rio de Janeiro during carnaval, Sydney on New Year’s Eve, and Cannes during its film festival. “The beauty behind this product is that it is a global product,” said David Robb (MBA ’93), chairman of Utopia Residences. The... View Details
Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Accommodation; Hospitality; Real Estate
  • Web

HBS - Financials | From the Chief Financial Officer

Consolidated Balance Sheet Supplemental Financial Information From the Chief Financial Officer After a year and a half of disruption caused by the global pandemic, fiscal 2022 was a year of renewal and growth for Harvard Business School.... View Details
  • 01 Jun 2018
  • News

Ask the Expert: Star Search

Above: photo by Getty/Bloomberg Nobody, says Kate Gulliver (MBA 2009), chooses to work somewhere just because they offer a free lunch. “I think people care far more about being excited about the content of the work they’re doing,” says Gulliver, the View Details
Keywords: Dan Morrell
  • 01 Jun 2010
  • News

Alumni Books

A Vision for Venture Capital: Realizing the Promise of Global Venture Capital & Private Equity by Peter A. Brooke (MBA ’54) with Daniel Penrice (New Ventures) This book chronicles the career of Peter Brooke, who has been called “the... View Details
Keywords: mathematics; statistics; Finance
  • 23 Jul 2016
  • News

The Art of Persuasion

When Radhika Piramal (MBA 2006) returned to India in 2009, she noted two developing trends with direct implications for VIP Industries, her family’s luggage and bag business. First, air traffic was increasing rapidly with the introduction of new airlines and a growing... View Details
  • October 1994 (Revised November 1994)
  • Case

British Airways: Using Information Systems to Better Serve the Customer

By: W. Earl Sasser and Norman Klein
Explores the uses of scanning technology, interactive software, and powerful data bases to assist customer relations representatives in resolving customer complaints. Competitive alliances in international markets are noted, but the focus is on the evolving commitment... View Details
Keywords: Debates; Customer Focus and Relationships; Globalized Markets and Industries; Service Delivery; Alliances; Information Technology; Aerospace Industry
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Sasser, W. Earl, and Norman Klein. "British Airways: Using Information Systems to Better Serve the Customer." Harvard Business School Case 395-065, October 1994. (Revised November 1994.)
  • 01 Jan 2009
  • News

Robert F. Greenhill, MBA 1962

financial advisory services. The firm, which has grown at a steady but significant pace, went public in 2004 and recently expanded operations into the insurance, financial services, and industrial markets. Today, Greenhill & Co. has 10... View Details
  • 03 Mar 2011
  • Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

Furthermore, now that the Obama Administration has offered "any type of assistance" to the rebels, there is even less incentive for them to damage the oilfields. Although production is down because the companies operating in the... View Details
Keywords: Re: Deepak Malhotra; Energy; Utilities
  • 01 Sep 2012
  • News

Who Owns Yoga?

Rohit Deshpandé, the Sebastian S. Kresge Professor of Marketing, often asks his students a show-stopping question: Is everything brandable? And next: Should everything be brandable? In “Branding Yoga,” cowritten with HBS Global Research... View Details
Keywords: Kim Girard; yoga; Arts, Sports, Language, Driving, and Other Schools; Educational Services; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2019
  • News

3-Minute Briefing: Richard Edelman (MBA 1978)

social ills than government. Trust is the central issue for global institutions. CEOs have to speak out on societal issues, because their employees expect to work for a company with values consistent with their own. Wolverine, the... View Details
Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Dec 2002
  • News

What You Know Depends on Where You Go

existing emerging market firms like Jollibee, a Filipino fast-food chain that has entered the United States successfully in California. “This is the point of international trade and globalization — that it isn't just a one-way street,”... View Details
  • 24 Apr 2014
  • News

Building a better India through business and philanthropy

the Piramal Group into one of India’s largest conglomerates and the country’s third-largest pharmaceutical company. “We have transformed ourselves from an India-centric business to a global business,” says Piramal. “Today, the majority of... View Details
  • 01 Jun 2009
  • News

Cynthia Carroll

since 2007 by Cynthia Carroll (MBA ’89), the first woman and first non–South African to hold the firm’s top spot. In addition to South Africa, from which it derives roughly half its profits, Anglo operates in some 45 countries, employing... View Details
Keywords: Garry Emmons; Management; Mining
  • 01 Dec 2008
  • News

The CEO and the Functions of Leadership

In a working paper presented at the June colloquium, HBS professors Michael Porter and Nitin Nohria consider the CEO’s role in the large, complex organization that is typical in today’s global economy. An excerpt follows: “CEOs must... View Details
  • 01 Mar 2013
  • News

A Healthy Profit

then relatively obscure field of microfinance. As the head of ACCION International, a global microfinance organization, Chu helped develop microfinance into a global weapon against poverty while establishing... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 18 Apr 2015
  • News

Women in Business Q&A: Umaimah Mendhro, Founder & CEO, VIDA

Keywords: mindfulness; Dreamfly; Clothing and Clothing Accessories Stores; Retail Trade; Textile Product Mills; Manufacturing
  • May 1996 (Revised May 1997)
  • Case

Colliers International Property Consultants, Inc.: Managing a Virtual Organization

By: Lynda M. Applegate and Carin-Isabel Knoop
In less than 20 years, the real estate firm Colliers International expanded into a federation of 180 offices with close to 4,500 professionals in over 30 countries. Because Colliers expanded by signing up existing firms strong in their local markets, its leaders had to... View Details
Keywords: Demand and Consumers; Globalized Firms and Management; Management Practices and Processes; Service Operations; Information Technology; Organizational Structure; Mergers and Acquisitions; Business Strategy; Budgets and Budgeting; Real Estate Industry
Citation
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Related
Applegate, Lynda M., and Carin-Isabel Knoop. "Colliers International Property Consultants, Inc.: Managing a Virtual Organization." Harvard Business School Case 396-080, May 1996. (Revised May 1997.)
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