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  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

for you for awhile and you’re just kicking off 1:1s, or they are a new hire and you’re rolling them into the fold, set expectations up front. I am a big believer in being clear about behavior changes. If this is a new process you are... View Details
Keywords: by Julia B. Austin
  • September 2018
  • Article

When and Why Randomized Response Techniques (Fail to) Elicit the Truth

By: Leslie K. John, George Loewenstein, Alessandro Acquisti and Joachim Vosgerau
By adding random noise to individual responses, randomized response techniques (RRTs) are intended to enhance privacy protection and encourage honest disclosure of sensitive information. Empirical findings on their success in doing so are, however, mixed. In nine... View Details
Keywords: Truth-telling; Lying; Privacy; Information Disclosure; Survey Research; Surveys; Attitudes; Behavior
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  • August 2016
  • Article

Cooperation Can Emerge in Prisoner’s Dilemma from a Multi-species Predator Prey Replicator Dynamic

By: Elisabeth Paulson and Christopher Griffin
In this paper we study a generalized variation of the replicator dynamic that involves several species and sub-species that may interact. We show how this dynamic comes about from a specific finite-population model, but also show that one must take into consideration... View Details
Keywords: Prisoner's Dilemma; Replicator Dynamic; Zero-sum Game; Cooperation; Behavior; Balance and Stability
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  • Article

The Social Utility of Feature Creep

By: Debora V. Thompson and Michael I. Norton
Previous research shows that consumers frequently choose products with too many features that they later find difficult to use. Our research shows that this seemingly suboptimal behavior may in fact confer benefits when factoring in the social context of consumption.... View Details
Keywords: Impression Management; Social Influence; Conspicuous Consumption; Signaling; Product Features; Consumer Behavior; Information Technology; Experience and Expertise; Status and Position
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  • 14 Mar 2007
  • Op-Ed

Government’s Misguided Probe of Private Equity

are mandated to work. Moreover, the behavior in the Justice Department's crosshairs—deal sharing—is an important aspect of this competition that benefits us all. It is clear that the industry thrives on its extraordinary flexibility and... View Details
Keywords: by Josh Lerner; Financial Services
  • Web

Finance - Faculty & Research

the belief dynamics and heterogeneity observed in surveys, (ii) excess stock price volatility, and (iii) return predictability. Keywords: Financial Markets ; Valuation ; Stocks ; Asset Pricing ; Investment ; Behavioral Finance Citation... View Details
  • 01 Dec 2023
  • News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 18 Nov 2011
  • Working Paper Summaries

The Dynamics of Firm Lobbying

Keywords: by William R. Kerr, William Lincoln & Prachi Mishra

    BUSINESS ETHICS: WHAT EVERYONE NEEDS TO KNOW

    View Details

    • 19 Jul 2013
    • Working Paper Summaries

    Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations

    Keywords: by Colin M. Fisher, Julianna Pillemer & Teresa M. Amabile
    • Article

    Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information

    By: Santiago Gallino and Antonio Moreno
    Using a proprietary data set, we analyze the impact of the implementation of a “buy-online, pick-up-in-store” (BOPS) project. The implementation of this project is associated with a reduction in online sales and an increase in store sales and traffic. These results can... View Details
    Keywords: Retail Operations; Inventory Availability; Empirical Operations Management; Business Analytics; Online Retail; Ecommerce; Operations; Management; Distribution Channels; Consumer Behavior; E-commerce; Retail Industry
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    • 01 Mar 2011
    • Working Paper Summaries

    How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools

    Keywords: by Rakesh Khurana, Kenneth Kimura & Marion Fourcad; Education
    • 28 Nov 2018
    • HBS Seminar

    Jon Jachimowicz, Columbia University

    • Research Summary

    Overview

    The Information Age has introduced well-received opportunities to track performance. Fitbits and Fuelbands allow individuals to track their own performance; companies like Uber and leading hospitals help you choose a driver or a doctor based on how others rated... View Details

    Keywords: Management Accounting; Disclosure; Performance Measurement; Incentives; Control; Education; Education Industry; Health Industry; Transportation Industry; Energy Industry; Auto Industry; United States; Japan; India

      V. Kasturi Rangan

      Kash Rangan is the Malcolm P. McNair Professor of Marketing at the Harvard Business School. Formerly the chairman of the Marketing Department (1998-2002), he is now the co-chairman of the school's Social Enterprise Initiative. He has taught in a wide variety of MBA... View Details

      Keywords: advertising; agribusiness; apparel; automobiles; computer; consumer products; e-commerce industry; high technology; industrial goods; marketing industry; pharmaceuticals
      • 15 Aug 2013
      • Working Paper Summaries

      Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm

      Keywords: by Takao Kato & Pian Shu
      • 16 Jun 2008
      • Research & Ideas

      Seven Tips for Managing Price Increases

      discard your existing customer segmentation assumptions and segment consumers around product usage behavior and price sensitivity. You must get out into the marketplace yourself and talk to consumers directly to understand their pain... View Details
      Keywords: by John Quelch

        Youngme Moon

        Youngme Moon is the Donald K. David Professor of Business at Harvard Business School. Professor Moon's research sits at the intersection of brand strategy and culture, with a particular focus on the emergent AI economy. She is the author of the bestselling book, View Details

        Keywords: advertising; automobiles; automotive; clothing; communications; computer; consumer products; e-commerce industry; electronics; entertainment; fashion; high technology; home video games; information; information technology industry; internet; marketing industry; music; pharmaceuticals; toy; video games
        • 03 Oct 2023
        • Research Event

        Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

        would right now say that America seems like a particularly happy place. And I was wondering, both of you should address this, it's like what is the source of a kind of national unhappiness? I mean, we we see this in politics, obviously. A-- A level of View Details
        Keywords: by HBS Staff

          Rosabeth M. Kanter

          Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

          Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels ＆ motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil ＆ gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine