Managing Difficult Interactions - Publications - Faculty & Research

01 Apr 2001
News

Big Deals: Project Finance Helps Mitigate Risk in Large-Scale Investments

difficult to manage and prone to conflicts between actual and optimal investment behavior. An inherent lack of flexibility compounds these challenges, because most projects involve binary “go/no-go”... View Details

13 May 2013
Blog Post

Alumni: Where are they now? Featuring Fereshteh…

at HBS, I was offered an entrepreneurial position as the Client Relations & Business Analysis Manager for the Canada & Bermuda Region. In this role, I was able to learn about the retail business from a merchandising and client... View Details

Keywords: Consumer Products / Retail

19 Jul 2004
Research & Ideas

Why Innovations Sit on the Shelf

not with him. He then deduced that plenty of managers a few layers below him had insight into the situation, information that he should be hearing. But those conversations were occurring behind closed doors. So any information that might... View Details

Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

Profile

Margarita de la Piedra Carrillo

which is what I'll experience in my career. I think the so-called "softer" courses in management and human resources are very important. Talking to alumni, they say a big percentage of their time is spent dealing with people... View Details

Keywords: Investment Banking; Consulting

20 May 2020
News

Keeping Families Connected

When millions of Americans started social distancing due to the spread of coronavirus, Caribu co-founder and CEO Maxeme Tuchman (MBA/MPP 2012) didn’t hesitate to lift the paywall on her company’s interactive video-calling platform, which... View Details

01 Sep 2017
News

Case Study: Confidence Builder

universities. Based on a national survey the company undertook on the assumptions college students hold about sex, relationships, and sexual assault, the program is conducted in a group setting to encourage roommates and classmates to discuss these View Details

Keywords: April White; Confi; Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2005
News

Do You Speak Business?

while higher-level management interaction with international departments was common, its day-to-day management style was localized and gave limited international exposure to... View Details

Keywords: Garry Emmons

01 Dec 2005
News

Alumni Achievement Awards: Honorees and Victories

shared certain traits. Panelists recalled difficult situations from their own careers, trying to stay on course while adjusting to particular circumstances. As the action went back and forth, the audience listened and questioned the pros,... View Details

Keywords: Management; Management; Management; Management; Management

01 Dec 2018
News

Research Brief: Bargaining for Better

see their interactions with others in ways they could not before, and provided them with a set of skills to change those interactions. The training mimicked real-life situations, such as negotiating with parents or siblings over household... View Details

Keywords: Jennifer Myers

27 Feb 2018
First Look

First Look at New Research and Ideas, February 27, 2018

Academy of Management Journal Deep Help in Complex Project Work: Guiding and Path-clearing Across Difficult Terrain By: Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile Abstract—How do teams... View Details

Keywords: Sean Silverthorne

23 Apr 2019
Blog Post

Propel Your Career Forward with Some of Our Favorite Books

leaders who are true to themselves and lead from a place of integrity. Yet it can be difficult not to emulate others who have been successful and find yourself straying from your own values. In True North, Bill George outlines a five... View Details

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

and customers, driving Microsoft stock up tenfold. Top five mistakes companies make in choosing the wrong CEO The dramatic differences in the results of these CEO changes raises the question: Why is it so difficult to get it right? Here... View Details

Keywords: by Bill George

01 Jun 2010
News

MBAs on a Mission

was typical for an HBS Leadership Fellow. The program catapults new grads into high-level positions at nonprofit and public-sector organizations, offering access to CEO-level management and decision-making. Meanwhile, organizations... View Details

Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Management; Management; Management; Management

01 Jun 1997
News

Live Long and Prosper: Lillian Too Reveals Ancient Chinese Secrets

places such as Taiwan, Hong Kong, Malaysia, and Singapore factor Feng shui into the design and construction of buildings, because its principles are widely known to make work less tedious and human interactions more harmonious, and to... View Details

Web

Live Online Classrooms | Information Technology

Live Online Classrooms Play Video duration: 2:28 Immersive & engaging learning, delivered online. Harvard Business School's Live Online Classrooms will change the way you think about online learning. Step out from behind the computer screen and into an View Details

Profile

Craig Baker

industries and environments across the globe.” The case-study experience, Craig says, has “made me more aware of the responsibilities I have running a business. It’s been eye-opening to see how difficult it is to make accountable View Details

03 Mar 2017
News

Big Blue’s Big Bet

that we’re smart in the things we’re attacking, and to try to solve real-world problems that make an impact.” Watson General Manager David Kenny (MBA 1986) adds: “The tech sector tends to reward short-term thinking.” But Watson is... View Details

Keywords: Paul Kix; illustrations by Dan Page

02 Jun 2014
Research & Ideas

Secrets to a Successful Social Media Strategy

some social media platforms soar while others fizzle, and how business can use them to generate profit. "I have always been fascinated that humans interact online when we can interact offline as we have for... View Details

Keywords: by Carmen Nobel

11 Dec 2018
Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

incredibly complex. When a phone is designed in America and assembled in China with supplies from 30 other countries, where is it from? By trying to manage trade flows in any specific product through tariffs or barriers, you will affect... View Details

Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation

01 Jun 2001
News

Platforms and Collaborations

point in the video, thereby creating a presentation to which students can log on and interact with together outside of class. Technological innovations offer the potential for online coursework — even now, new entrants in the MBA Program... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Publications