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Show Results For
- All HBS Web
(4,836)
- People (25)
- News (1,932)
- Research (2,139)
- Events (6)
- Multimedia (73)
- Faculty Publications (1,518)
- October 2008 (Revised March 2011)
- Case
Curled Metal Inc.—Engineered Products Division
By: Benson P. Shapiro and Frank V. Cespedes
Curled Metal Incorporated has declining sales but has developed a new product (curled metal pile driver pads) that, in field tests, deliver customer benefits that are many times CMI's manufacturing costs. Joseph Fernandez and Rajiv Sanwal of CMI's Engineered Products... View Details
Shapiro, Benson P., and Frank V. Cespedes. "Curled Metal Inc.—Engineered Products Division." Harvard Business School Case 709-434, October 2008. (Revised March 2011.)
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
insurmountable strengths. Incumbents, however, almost always lose battles where the attacker has a legitimate disruptive innovation. To create a new-growth business, companies—established incumbents and start-ups alike—must be on the right side of the disruptive... View Details
- 31 Jul 2023
- News
Striving for Imperfection
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
strategy, which has become increasingly blatant about gender since the soda hit the market in 2005. Last March, Coke Zero launched the "It's Not Your Fault" marketing campaign. "We're talking to men more overtly with 'It's... View Details
- Web
Angela Q. Crispi | About
transformation. During her tenure, the School has expanded to include 18 global locations; opened 8 new buildings; and launched HBS Online, a groundbreaking online education platform. Angela also served as Chief Planning Officer,... View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
and other Queens organizers already had names, addresses, phone numbers, and social media accounts ready to launch against this new corporate Goliath in the name of ordinary people. Even though polls suggested that a strong majority of... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building... View Details
- 01 Feb 2022
- Book
Innovation Isn’t Just for Startups: How Big Companies Can Succeed
president for research when she launched what proved to be the company's most successful "emerging business opportunity," the Life Sciences venture. She disrupted IBM's staid model by hiring genetic scientists and other specialists, and... View Details
Keywords: by Lane Lambert
- 08 Mar 2011
- First Look
First Look: March 8
Cases & Course MaterialsGLOBIS Mukti Khaire, Akiko Kanno, and Nobuo SatoHarvard Business School Case 811-061 Yoshito Hori, dean of the Graduate School of Management, GLOBIS University, was planning to launch a full-time English MBA... View Details
Keywords: Sean Silverthorne
- January 2023
- Teaching Note
The Opioid Settlement and Executive Pay at AmerisourceBergen
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No 122-014. In 2020, AmerisourceBergen Corporation, a Fortune 50 company in the drug distribution industry, agreed to settle thousands of lawsuits filed nationwide against the company for its opioid distribution practices that critics alleged... View Details
Keywords: Opioids; Shareholder Activism; Investment Activism; Corporate Accountability; Corporate Governance; Governance Compliance; Governance Controls; Executive Compensation; Risk Management; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Business and Stakeholder Relations; Distribution Industry; Health Industry; Pharmaceutical Industry; United States; West Virginia; Tennessee; Ohio; Pennsylvania
- May 2021
- Simulation
Customer Compatibility Exercise Application
By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details
- 01 Jan 2012
- News
E. Roe Stamps IV, MBA 1974
raised 16 funds since its founding. After graduating from HBS, Stamps spent a decade learning the ropes of venture capital in Chicago and Boston. By 1984 he was ready to launch his own endeavor, and his proven track record paved the way:... View Details
- Web
Greenhill House | About
space for the Global Initiative , which was launched in 1996 to deepen the School’s long-standing focus on international course development and research by facilitating closer ties with companies, academic institutions, and alumni... View Details
- 01 Jan 2011
- News
Seth Klarman, MBA 1982
President, The Baupost Group Download Klarman profile (pdf) Return to Alumni Achievement Awards main page TIMELINE 1957 Born, New York City 1979 Joins Mutual Shares full time 1982 Baupost is launched 1990 Creates Klarman Family Foundation... View Details
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
discrimination. For example, when it launched in 2008, would-be guests' names and profile pictures were prominent on Airbnb requests that hosts saw prior to booking. This design was in contrast to existing platforms such as eBay, where... View Details
- 27 Mar 2012
- First Look
First Look: March 27
various parties, from governments to auto manufacturers to consumers. The fledgling company has made good progress in both Israel and Denmark as the first two launch locations but faces a series of decisions on the best course of action... View Details
Keywords: Carmen Nobel
- 15 Feb 2024
- News
Startup Shepherds
By their count, Catalina Daniels and Jim Sherman (both MBA 1991) listened to approximately 300 startup pitches in 2016, the first year the HBS classmates worked side by side as angel investors in New York. “You meet a lot of very smart people, with what sound like good... View Details
Keywords: April White
- 01 Mar 2024
- News
Unlocking the Power of Community
Bleacher Report launched that interactive loyalty program in February 2023. After signing up, participants have access to trivia competitions, including a weekly real-time game accessed by a QR code during the broadcast of Inside the NBA.... View Details
Keywords: April White
- Fast Answer
Patent search: license agreement
In Bloomberg, do the following: Type BI PHRMG -> Health care -> Large pharma -> Licensing deal. In 2020, USPTO launched a IP Marketplace with an initial focus on... View Details
- 11 Oct 2023
- News
Soldier On
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes In November of 2022, 33-year-old Phillip Jones (MPA/MBA 2021) was elected mayor of Newport News, Virginia, where he had spent part of his childhood. The son of two Air Force veterans, he served six years in... View Details