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  • All HBS Web  (10,230)
    • People  (28)
    • News  (2,539)
    • Research  (5,802)
    • Events  (71)
    • Multimedia  (101)
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  • November 2019 (Revised January 2020)
  • Supplement

Taiwan Semiconductor Manufacturing Company Limited: A Global Company's China Strategy (B)

By: William C. Kirby, Billy Chan and Dawn H. Lau
After the legendary founder of Taiwan Semiconductor Manufacturing Company (TSMC) retired, the new chairman had to grapple with fresh challenges related to its China market: a recently opened factory in China had to find ways to reverse its financial loss and meet its... View Details
Keywords: Cross-cultural; Foreign Investment; Government; Business and Government Relations; Globalization; Change Management; Customer Relationship Management; Innovation Strategy; Global Strategy; Leadership; Semiconductor Industry; Taiwan; China
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Kirby, William C., Billy Chan, and Dawn H. Lau. "Taiwan Semiconductor Manufacturing Company Limited: A Global Company's China Strategy (B)." Harvard Business School Supplement 320-045, November 2019. (Revised January 2020.)
  • 29 Mar 2021
  • News

Research: A Little Recognition Can Provide a Big Morale Boost

  • 03 Nov 2016
  • News

Here's How Big Government Could Help Small Businesses

  • March 1990
  • Supplement

OTISLINE (B)

Provides a brief update about the OTISLINE application and service center concept. Includes discussions of the chairman's perception of the impact of OTISLINE on customer service and the field organization's response to the OTISLINE service. Includes a description of a... View Details
Keywords: Technology; Service Operations; Customer Focus and Relationships; Construction Industry
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Balaguer, Nancy S. "OTISLINE (B)." Harvard Business School Supplement 190-149, March 1990.
  • November 2011
  • Article

Social Strategies That Work

By: Mikolaj Jan Piskorski
Although most companies have collected lots of friends and followers on social platforms such as Facebook, few have succeeded in generating profits there. That's because they merely port their digital strategies into social environments by broadcasting their commercial... View Details
Keywords: Social Platforms; Social Strategies; Social and Collaborative Networks; Customers; Relationships; Business Strategy; Profit
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Piskorski, Mikolaj Jan. "Social Strategies That Work." Harvard Business Review 89, no. 11 (November 2011): 116–122.

    Nitin Nohria

    Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

    As Dean, building on... View Details

    Keywords: accounting industry; arts; biotechnology; emerging market private equity; energy; executive search; financial services; green technology; health care; high technology; industrial goods; information technology industry; infrastructure industry; investment banking industry; legal services; management consulting; manufacturing; oil & gas; petroleum; pharmaceuticals; professional services
    • Video

    Mostafa Terrab

    Mostafa Terrab, Chairman and CEO of Morocco-based OCP Group, explains how investments into R&D led to the establishment of Mohammed VI Polytechnic University (UM6P) – now a leading university that focuses on research and innovation for the African continent. View Details
    • 15 Dec 2020
    • Working Paper Summaries

    Biased Sampling of Early Users and the Direction of Startup Innovation

    Keywords: by Ruiqing Cao, Rembrand Koning, and Ramana Nanda
    • 17 Jul 2015
    • News

    Why Integrated Reporting Makes Sense

    • November 2016 (Revised October 2018)
    • Case

    Formlabs: Selling a New 3D Printer

    By: Frank V. Cespedes, Olivia Hull and Amram Migdal
    Headquartered in Somerville, Massachusetts, Formlabs manufactures 3D printers used to print everything from prototypes and models to jewelry, dental, and sculpture molds. As Formlabs prepares to ship its latest model, the Form 2, Head of Customer Development and... View Details
    Keywords: 3D Printing And Manufacturing; Sales Channel Development; Sales Strategy; Entrepreneurial Management; Product Engineering; Prototype; Prototyping; Entrepreneurship; Product Launch; Information Infrastructure; Business Startups; Customers; Technological Innovation; Growth and Development Strategy; Technology Adoption; Marketing Channels; Marketing Strategy; Product Positioning; Demand and Consumers; Sales; Salesforce Management; Technology Industry; Computer Industry; Manufacturing Industry; United States; Massachusetts; Europe; Asia
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    Cespedes, Frank V., Olivia Hull, and Amram Migdal. "Formlabs: Selling a New 3D Printer." Harvard Business School Case 817-001, November 2016. (Revised October 2018.)
    • August 2014
    • Case

    Opening the Valve: From Software to Hardware (A)

    By: Ethan Bernstein, Francesca Gino and Bradley Staats
    Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
    Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
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    Bernstein, Ethan, Francesca Gino, and Bradley Staats. "Opening the Valve: From Software to Hardware (A)." Harvard Business School Case 415-015, August 2014.
    • 02 Oct 2015
    • News

    The Harvard Contest That’s Trying to Improve Health Care Delivery

    • 20 Nov 2014
    • News

    Finalists Announced in Harvard Business School-Harvard Medical School Health Acceleration Challenge

    • 22 Nov 2017
    • News

    The Value of Local Independent Bookstores

    • 08 May 2008
    • Working Paper Summaries

    Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

    Keywords: by Dennis Campbell, Srikant M. Datar & Tatiana Sandino; Retail; Food & Beverage
    • 28 Nov 2013
    • News

    The Truth About Online Rumors in China

    • August 2012 (Revised October 2015)
    • Case

    LinkedIn Corporation, 2012

    By: David Yoffie and Liz Kind
    Since its inception in 2003, LinkedIn had become a leading Silicon Valley institution with a brand name that was recognizable throughout the U.S. and in many countries overseas. As of March 2012, LinkedIn was the world's largest professional network on the Internet... View Details
    Keywords: Social Networking; Media; Technology; Strategy; Growth Management; Internet and the Web; Corporate Strategy; Social and Collaborative Networks; Brands and Branding; Social Media; Service Industry; Media and Broadcasting Industry; California
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    Yoffie, David, and Liz Kind. "LinkedIn Corporation, 2012." Harvard Business School Case 713-420, August 2012. (Revised October 2015.)
    • July 2007
    • Case

    Kroger Union Negotiations 2005

    By: Dennis A. Yao and Mary L. Shelman
    A stylized version of the negotiations between Kroger Company and its local unions during 2005. Management faces a sequence of individual negotiations with local unions in addition to meeting the new competitive challenges presented by Wal-Mart's expansion in the... View Details
    Keywords: Labor and Management Relations; Labor Unions; Reputation; Wages; Management; Negotiation Participants; Negotiation Style; Competitive Strategy; Retail Industry
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    Yao, Dennis A., and Mary L. Shelman. "Kroger Union Negotiations 2005." Harvard Business School Case 708-433, July 2007.
    • November 2006
    • Case

    Kroger Union Negotiations

    By: Dennis A. Yao
    A stylized version of the negotiations between Kroger Company and its local unions during the mid-1980s. Management faces a sequence of individual negotiations with local unions during a time of weak economic performance when management is seriously considering... View Details
    Keywords: Job Cuts and Outsourcing; Wages; Management; Negotiation Participants; Negotiation Process; Negotiation Tactics
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    Yao, Dennis A. "Kroger Union Negotiations." Harvard Business School Case 707-503, November 2006.
    • 11 Aug 2016
    • News

    Finalists Announced in Harvard Business School-Harvard Medical School Health Acceleration Challenge

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