Publications

09 Mar 2017
News

Why Politics Is Failing America

Article

Las Microfinanzas: Creación simultánea de impacto social y valor comercial

By: Michael Chu

Microfinance is the best known and most successful expression of inclusive business. When the disbursement of financial services in small sizes to enterprising people in the informal sectors of the economy is capable of yielding superior commercial returns, it enables... View Details

Keywords: Microfinance; Economy; Investment Return; Service Operations; Philanthropy and Charitable Giving; Poverty

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July 1997 (Revised December 1997)
Case

Allentown Materials Corporation: The Electronic Products Division (A)

By: Michael Beer

A division of Allentown Materials Corp. has financial and organizational problems. Conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction, and morale is low. The cause of these problems is found in a change in... View Details

Keywords: Change Management; Transformation; Employees; Working Conditions; Business or Company Management; Organizational Change and Adaptation; Electronics Industry

January 2017 (Revised January 2017)
Case

Susan Cassidy at Bertram Gilman International

By: Jeffrey T. Polzer and Michael Norris

In 2016, Susan Cassidy, VP of sales and marketing for the packaged foods division at CPG firm Bertram Gilman International, has to make a promotion decision. Should she choose the person she has been grooming for the position or another candidate recommended by central... View Details

Keywords: People Analytics; Algorithms; Promotion Decision; Human Resources; Business Processes; Consumer Products Industry; United States

04 Sep 2019
News

After mass shootings, GOP-led legislatures double efforts to loosen gun restrictions, data show

February 2012 (Revised August 2014)
Case

Poles Apart on PZU (A)

By: Francesca Gino, Vincent Dessain, Karol Misztal and Michael Khayyat

In October 2008, Andrzej Klesyk, CEO of Poland's largest insurer PZU, reflected on possible ways of resolving a decade-long cross-border shareholder conflict at his company. Owned 55% by the Polish State Treasury and 33% by the Dutch insurer Eureko as of October 2008,... View Details

Keywords: Negotiation; Trust; Conflict and Resolution; Business and Shareholder Relations; Poland

2012
White Paper

Robust Enforcement Should Complement Voluntary Regulation

By: Jodi L. Short and Michael W. Toffel

Spurred by the anti-regulation movement that started in the 1970s, voluntary self-regulation programs have emerged in many regulatory agencies, seeking to increase cooperation between government and industry to achieve greater and more cost-effective compliance.... View Details

Keywords: Governance Compliance; Business and Government Relations

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March 2004 (Revised April 2006)
Case

St. Louis: Inner-City Economic Development

By: Michael E. Porter, Anne S. Habiby and Joanne Lasala

Describes the history and challenges of the economically distressed inner city areas of St. Louis, a major U.S. metropolitan area. Profiles regional and inner city economics and describes a new effort by community leaders to develop and implement a strategy to... View Details

Keywords: Strategy; Leading Change; Urban Development; Problems and Challenges; Public Administration Industry; Saint Louis

28 Jun 2011
First Look

First Look: June 28

by examining the association between top executive turnovers and guidance. Although firm and industry characteristics are important determinants of guidance, we conclude that CEOs participate in firm-level policy decisions, whereas CFOs... View Details

Keywords: Sean Silverthorne

03 Sep 2013
First Look

First Look: September 3

link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1465064 August 2013 Institutional Logics in Action. Vol. 39B, Research in the Sociology of Organizations Series, edited by Michael Lounsbury and Eva... View Details

Keywords: Sean Silverthorne

December 2016
Article

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas

Consumer reviews are now part of everyday decision making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details

Keywords: Ethics; Marketing Reference Programs

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2015
Working Paper

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas

Consumer reviews are now part of everyday decision-making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details

Keywords: Information; Competition; Internet and the Web; Ethics; Reputation; Social and Collaborative Networks; Retail Industry; Food and Beverage Industry

SSRN

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18 Jun 2013
First Look

First Look: June 18

Second, pay disparity between managers located in different states decreases relative to that of co-located managers. Third, division productivity falls in dispersed firms, with the effect driven by managers at the low end of the wage... View Details

Keywords: Anna Secino

2014
Article

Children Develop a Veil of Fairness

By: Alex Shaw, Natalia Montinari, Marco Piovesan, Kristina Olson, Francesca Gino and Michael I. Norton

Previous research suggests that children develop an increasing concern with fairness over the course of development. Research with adults suggests that the concern with fairness has at least two distinct components: a desire to be fair and a desire to signal to others... View Details

Keywords: Inequity Aversion; Social Signaling; Social Cognitive Development; Communication Intention and Meaning; Fairness; Age; Reputation; Growth and Development; Cognition and Thinking

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October 1999
Case

Argentina's YFP Sociedad Anonima (E): A New Era

By: Michael Y. Yoshino, Carin-Isabel Knoop and Cate Reavis

In June 1999, Spain's former state-owned oil giant Repsol, acquired 97% of YPF, despite opposition from YPF management. The case describes the status of the two companies at the time of the acquisition and highlights concerns expressed by industry analysts on the deal. View Details

Keywords: Non-Renewable Energy; State Ownership; Acquisition; Decisions; Profit; Privatization; Corporate Strategy; Mining Industry; Energy Industry; Argentina; Spain

11 Sep 2012
First Look

First Look: September 11

Michael Beer and Lynda St. ClairHarvard Business School Case 913-521 A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. View Details

Keywords: Sean Silverthorne

February 2021 (Revised August 2021)
Case

Equity Bank: Challenging a Giant

By: Lauren H. Cohen, Michael Chitavi and Spencer C. N. Hagist

Equity Bank and CEO Dr. James Mwangi must find a way to advance from their hard-fought ascension to second largest bank in Kenya by toppling financial giant Safaricom. Doing so means developing a new strategy and tackling technological frontiers no institution in the... View Details

Keywords: Fintech; Finance; Strategy; Information Technology; Banks and Banking; Kenya

June 2006 (Revised December 2006)
Case

Housatonic Partners - ArchivesOne, Inc.

By: Michael J. Roberts and Nabil N. El-Hage

Describes Housatonic Partners' investment in ArchivesOne, a records management company. The original investment was made in 1998, and subsequent investments are made by Housatonic. In 2005, as the life of the investment fund is coming to an end, Housatonic must work... View Details

Keywords: Private Equity Exit; Private Equity; Investment; United States