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  • February 2009 (Revised February 2012)
  • Case

Exeter Group, Inc. (A)

By: Robert G. Eccles, Das Narayandas and Kerry Herman
Jonathan Kutchins and Mark Cullen, managing partners of IT consulting firm Exeter Group, Inc., are considering four potential client engagements. Three of them involve prominent universities, an area of market strength for the firm, and one involves a top-tier strategy... View Details
Keywords: Decision Choices and Conditions; Resource Allocation; Market Entry and Exit; Service Operations; Performance Capacity; Business Strategy; Information Technology; Consulting Industry
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Eccles, Robert G., Das Narayandas, and Kerry Herman. "Exeter Group, Inc. (A)." Harvard Business School Case 409-001, February 2009. (Revised February 2012.)
  • 19 Apr 2011
  • Working Paper Summaries

Top Executive Background and Financial Reporting Choice: The Case of Goodwill Impairment

Keywords: by Francois Brochet & Kyle Welch; Accounting
  • January 2016 (Revised January 2019)
  • Supplement

The Allergan Board Under Fire (B)

By: Lynn S. Paine, Suraj Srinivasan, John C. Coates and David Lane
In 2014, the Allergan Inc. board of directors received a surprise takeover offer from Valeant Pharmaceuticals in alliance with hedge fund activist Bill Ackman's Pershing Square Capital Management. In the unprecedented arrangement between an acquirer and a hedge fund... View Details
Keywords: Allergan, Inc.; Valeant; Ackman; Pershing Square; Tender Offer; Activist Investors; Business Models; R&D; Board Of Directors; Securities Litigation; Acquisition Strategy; Takeover Defenses; Hedge Funds; Shareholder Rights; Proxy Contest; Shareholder Special Meetings; Legal Issues In Contested Takeovers; Corporate Governance; Investment Activism; Business and Stakeholder Relations; Business Model; Business and Shareholder Relations; Valuation; Pharmaceutical Industry
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Paine, Lynn S., Suraj Srinivasan, John C. Coates, and David Lane. "The Allergan Board Under Fire (B)." Harvard Business School Supplement 316-029, January 2016. (Revised January 2019.)
  • April 2011 (Revised January 2013)
  • Supplement

Felipe Calderón: Leading with Light and Power (C)

By: J. Bruce Harreld and David Lane
This sequence of cases explores how leaders get their team focused on framing, analyzing, and ultimately acting upon complex decisions. The A case provides an inside look as President of Mexico, Felipe Calderon, works with his cabinet ministers to decide how to... View Details
Keywords: Management Analysis, Tools, and Techniques; Decision Choices and Conditions; Cases; Leadership Style; Crime and Corruption; State Ownership; Problems and Challenges; Risk and Uncertainty; Economics; Finance; Performance; Management Teams; Energy Industry; Mexico City
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Harreld, J. Bruce, and David Lane. "Felipe Calderón: Leading with Light and Power (C)." Harvard Business School Supplement 811-094, April 2011. (Revised January 2013.)
  • March 2009
  • Supplement

HOYA Corporation (B)

By: W. Carl Kester and Masako Egawa
HOYA Corporation (B) provides details on the decisions made and the outcome of the situations described in the HOYA Corporation (A) case. View Details
Keywords: Decisions; Finance; Outcome or Result
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Kester, W. Carl, and Masako Egawa. "HOYA Corporation (B)." Harvard Business School Supplement 209-066, March 2009.
  • 09 Jan 2024
  • Blog Post

Insights From Harvard Business School’s Peek Program

professional and personal lives, we often have to make decisions under uncertainty and constraints. The Case Method helped me to learn how to make difficult choices and resolve... View Details
  • July 2025
  • Case

Mitsui & Co., Ltd.

By: Ramon Casadesus-Masanell and Akiko Saito
In 2025, Kenichi Hori, President and CEO of Mitsui & Co., Ltd.—one of Japan’s most prominent Sogo Shosha (investment and trading companies with sprawling global footprints)—reflected on the company’s record-breaking profits. Its operations spanned multiple... View Details
Keywords: Strategy; Management; Operations; Organizations; Japan
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Casadesus-Masanell, Ramon, and Akiko Saito. "Mitsui & Co., Ltd." Harvard Business School Case 726-362, July 2025.
  • March 2013 (Revised October 2013)
  • Case

Corporate Solutions at Jones Lang LaSalle (2001) (A)

By: Ranjay Gulati and Luciana Silvestri
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced at the turn of the millennium. Until then, JLL sold piecemeal commercial real estate services to its corporate clients, who maintained relationships with a variety of... View Details
Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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Gulati, Ranjay, and Luciana Silvestri. "Corporate Solutions at Jones Lang LaSalle (2001) (A)." Harvard Business School Case 113-114, March 2013. (Revised October 2013.)
  • 04 Nov 2015
  • What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

might have produced the same results as the McKinsey study. He commented that improved performance is not about gender diversity, but rather about cognitive diversity--"differences in the way that we see and categorize the world, the way we solve problems and the... View Details
Keywords: by James Heskett
  • 20 Jul 2018
  • News

James Sebenius on Henry Kissinger As Negotiator

    The Poor Payoff of Pleasure Postponed

    A need to feel efficient, and a tendency to feel guilty when we do something “just for fun,” may be universally human. But the Israeli-born Keinan says productivity-obsessed Americans take this to an extreme, viewing pleasurable pastimes as wasteful, irresponsible,... View Details

    • 06 Oct 2003
    • Research & Ideas

    The Growth of the Social Enterprise

    with very specific practices and identifiable cultures. For example, City Year, the national youth service organization, has programs in fourteen cities across the country. Its founders made a strategic View Details
    Keywords: by Carla Tishler
    • 09 Mar 2016
    • Lessons from the Classroom

    In This Classroom, Beer Can Improve Your Grade

    two-and-a-half-day simulation puts students in charge of a brewery for 7 fictitious financial quarters. Working in four- to five-person teams, players make decisions on everything for running their business:... View Details
    Keywords: by Roberta Holland; Education; Food & Beverage
    • 21 Apr 2021
    • Research & Ideas

    The Pandemic Conversations That Leaders Need to Have Now

    What will change about how they do their work? What are the key priorities now? Who needs to do what? You might not be able to make predictions, but you can still offer informed interpretations, that is, why certain measures are sensible... View Details
    Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
    • Research Summary

    Managing Processes

    David A. Garvin is examining the nature and use of managerial and organizational processes—the means by which work is accomplished—including strategic processes that chart corporate direction, resource allocation processes that distribute funds,... View Details
    • May 2008 (Revised March 2010)
    • Supplement

    Palm (B): 2001

    By: Ramon Casadesus-Masanell, Kevin Boudreau and Jordan Mitchell
    This case series looks at three important inflection points in Palm's history that relate to decisions about its platform: when the company was debating whether to open its operating system (OS) for licensing to third-party hardware manufacturers; 2001, when the... View Details
    Keywords: History; Decisions; Business Model; Technological Innovation; Strategy; Value Creation; Digital Platforms; Rights; Competition; Computer Industry
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    Casadesus-Masanell, Ramon, Kevin Boudreau, and Jordan Mitchell. "Palm (B): 2001." Harvard Business School Supplement 708-515, May 2008. (Revised March 2010.)
    • February 2007 (Revised May 2008)
    • Supplement

    Bancaja: Developing Customer Intelligence (B)

    In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of Bancaja's new strategy. Bancaja, a savings bank based in Valencia, Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it... View Details
    Keywords: Customer Relationship Management; Credit Cards; Analytics and Data Science; Knowledge Use and Leverage; Marketing Strategy; Banking Industry; Spain
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    Martinez-Jerez, Francisco de Asis, and Katherine Miller. "Bancaja: Developing Customer Intelligence (B)." Harvard Business School Supplement 107-066, February 2007. (Revised May 2008.)
    • 2007
    • Working Paper

    Mental Accounting and Small Windfalls: Evidence from an Online Grocer

    By: Katherine L. Milkman, John Beshears, Todd Rogers and Max H. Bazerman
    We study the effect of small windfalls on consumer spending decisions by examining the purchasing behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their... View Details
    Keywords: Spending; Consumer Behavior; Mathematical Methods; Food and Beverage Industry; Retail Industry
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    Milkman, Katherine L., John Beshears, Todd Rogers, and Max H. Bazerman. "Mental Accounting and Small Windfalls: Evidence from an Online Grocer." Harvard Business School Working Paper, No. 08-024, September 2007. (Revised March 2008.)
    • 2021
    • Book

    Better, Simpler Strategy: A Value-Based Guide to Exceptional Performance

    By: Felix Oberholzer-Gee
    In nearly every business segment and corner of the world economy, the most successful companies dramatically outperform their rivals. What is their secret? In Better, Simpler Strategy, Harvard Business School professor Felix Oberholzer-Gee shows how these... View Details
    Keywords: Strategy; Strategic Planning; Value; Analysis; Competitive Advantage; Performance Effectiveness
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    Oberholzer-Gee, Felix. Better, Simpler Strategy: A Value-Based Guide to Exceptional Performance. Boston, MA: Harvard Business Review Press, 2021.
    • August 1, 2025
    • Article

    When to Innovate and When to Imitate

    By: Felipe A. Csaszar, Rebecca Karp and Maria Roche
    Innovation is often the gold standard for firms looking to grow profits and become leaders in their industries. But given the steep cost of failure, is a relentless pursuit of innovation always advisable? Or might there be some instances when imitation may be a better... View Details
    Keywords: Innovation Strategy; Imitation; Competition
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    Csaszar, Felipe A., Rebecca Karp, and Maria Roche. "When to Innovate and When to Imitate." Harvard Business Review Digital Articles (August 1, 2025).
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