Publications

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30 Apr 2018
HBS Seminar

Aparna Joshi, Penn State Smeal College of Business

07 Jun 2010
Research & Ideas

Improving Brand Recognition in TV Ads

"ideas started popping up," he recalls. "The eye tracker measures attention, and due to its scarcity, attention has become more and more important to understand." No one feels that need more urgently, however, than businesses that View Details

Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation

06 Aug 2019
News

When Government Spending Is a Moneymaker

23 Mar 2016
Research & Ideas

Researchers Prove C-Suite Gender Gap—but Can’t Explain It

Here’s some bad news and some worse news for women who aspire to the executive suite. The bad news is that there’s a huge gender gap in top corporate positions, both in terms of the number of female executives and how much money they make... View Details

Keywords: by Carmen Nobel

2016
Working Paper

Workplace Design: The Good, the Bad, and the Productive

By: Michael Housman and Dylan Minor

We study the effects of performance spillover in the workplace-both positive and negative-on several dimensions, and find that it is pervasive and decreasing in the physical distance between workers. We also find that workers have different strengths, and that while... View Details

Keywords: Strategic Human Resource Management; Peer Effects; Productivity; Spillovers; Toxic Worker; Strategy; Working Conditions; Performance Productivity; Human Resources

SSRN

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Kyle Myers is an assistant professor of business administration in the Technology and Operations Management unit. He teaches the first-year Technology and Operations Management course.

Professor Myers studies the economics of innovation. His research is at... View Details

Keywords: health care; biotechnology; pharmaceuticals; energy; high technology

01 Mar 2012
News

The Incentive Bubble

16 Mar 2011
Working Paper Summaries

Driven by Social Comparisons: How Feedback about Coworkers’ Effort Influences Individual Productivity

Keywords: by Francesca Gino & Bradley R. Staats; Banking

09 Nov 2021
News

Changes To The Applicant Tracking System (ATS) Can Block Your Resume From Being Seen

August 2019 (Revised August 2024)
Case

The Walt Disney Company: Theme Parks

By: Rory McDonald, Allison Mnookin and Iuliana Mogosanu

As he seeks to place the division he leads on a firm footing for the future, Tom Staggs, chairman of Walt Disney Parks and Resorts, is considering a range of investments designed either to upgrade the guest experience in the company’s existing parks or to expand access... View Details

Keywords: Entertainment; Investment; Expansion; Decision Making; Customer Satisfaction; Entertainment and Recreation Industry

Research Summary

Overview

By: Rohit Deshpande

Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details

10 Jan 2005
Research & Ideas

How to Put Meaning Back into Leading

formal organizations may be quite limited. Indeed, there is a large body of quantitative research that shows that it is difficult for one individual to exert a significant impact on the economic performance... View Details

Keywords: by Martha Lagace

April 2008
Case

Engstrom Auto Mirror Plant: Motivating in Good Times and Bad

By: Michael Beer and Elizabeth Collins

In May 2007, the Engstrom Auto Mirrors plant, a relatively small supplier based in Indiana, faces a crisis. The business was in the second year of a downturn. Sales had started to decline in 2005; a year later, plant manager Ron Bent had been forced to lay off more... View Details

Keywords: Organizational Behavior; Human Resource Management; Incentives; Motivation; Manufacturing; Leadership; Change Management; Employees; Motivation and Incentives; Goals and Objectives; Manufacturing Industry; Indiana

November 2005 (Revised July 2006)
Background Note

Understanding Economic Value Added

By: Mihir A. Desai, Fabrizio Ferri and Steve Treadwell

Explores the concept of economic value added (EVA) and its practical applications as a management control system for performance measurement and incentive compensation. Explains how EVA is measured and explores some of the adjustments to financial statements that are... View Details

Keywords: Value

26 Sep 2019
News

SoftBank Bet Big on Disruptive Companies. Many Have Not Paid Off.

28 Jun 2018
News

If You Want to Do Good, Expect to Do Badly

December 2006 (Revised January 2009)
Case

METRO Cash & Carry

By: Tarun Khanna, Krishna G. Palepu, Carin-Isabel Knoop and David Lane

Analyzes the globalization of Metro Case & Carry, a German wholesaler, which has flourished in many foreign markets but struggled to gain traction in India. Considers Metro's experience in Russia and China to put the company's challenges in India in comparative... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Emerging Markets; Market Entry and Exit; China; India; Russia; Germany