Publications

March 2001 (Revised April 2001)
Case

Montefiore Medical Center

By: Robert S. Kaplan and Syeda Noorein Inamdar

A large urban medical center implements the Balanced Scorecard management tool. Elaine Brennan, senior VP of operations, has reorganized a highly functional health care organization into decentralized patient care centers and support units. Having recently endured the... View Details

Keywords: Balanced Scorecard; Health Care and Treatment; Management Systems; Organizational Structure; Corporate Strategy; Leadership Development; Growth and Development Strategy; Financial Reporting; Budgets and Budgeting; Cost Accounting; Corporate Accountability; Communication; Health Industry

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

labor between innovative new entrants and industry incumbents, endowed with complementary assets, is common in many industries. Such settings are distinct because new entrants have the additional option to sell their innovation in a... View Details

Keywords: Dina Gerdeman

27 Aug 2013
First Look

First Look: August 27

extra-industry professional networks will, through normative conformity, be more likely to adopt turnkey practices; second, that the normative pressure of professional networks will interact with the mimeticism of industry peers such that... View Details

Keywords: Sean Silverthorne

12 Nov 2024
HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

rules that differ across states and industries that exclude formerly incarcerated individuals from holding jobs. In an interview with Working Knowledge, Blakeman recalls: “I’m a white male, and finding a job was a huge pain point for me.... View Details

Keywords: by Avery Forman; Employment

02 Sep 2008
First Look

First Look: September 3, 2008

bribery but even made it tax deductible until 1999, it was not welcomed in some nations where Siemens did business such as the United States—or in Germany after 2000—but old practices continued. Cooperative management-labor relations, often seen as key to the... View Details

Keywords: Sean Silverthorne

14 Feb 2012
First Look

First Look: February 14

sector had adopted that practice. Download the paper: http://www.hbs.edu/research/pdf/11-076.pdf Emergent Design: Creating a New Business in a Nascent Industry Authors:Tiona Zuzul and Amy C. Edmondson Abstract This paper reports on a... View Details

Keywords: Carmen Nobel

29 Jan 2008
First Look

First Look: January 29, 2008

Working PapersProduct Development and Learning in Project Teams: The Challenges Are the Benefits Authors:Amy C. Edmondson and Ingrid M. Nembhard Abstract The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary nature of the work... View Details

Keywords: Martha Lagace

04 Feb 2021
Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

and Australia; and industries include automotive, hospitality, real estate, manufacturing, and finance. Their biggest concerns fell into five categories: Cash flow and liquidity. “Payments [were] not coming in, but we had to make our... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

19 Feb 2019
First Look

New Research and Ideas, February 19, 2019

product dubbed a “wearables game changer”; and enjoyed a loyal customer base, particularly among technology early adopters and the community of software developers that created applications and watch faces for its products. Nonetheless,... View Details

Keywords: Sean Silverthorne

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

and from electronic communication servers—the effect of open office architectures on employees' face-to-face, email, and instant messaging (IM) interaction patterns. Contrary to common belief, the volume of face-to-face interaction... View Details

Keywords: Dina Gerdeman

19 May 2016
Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

submitted. Seeking answers from the crowd may be more important than ever. Even as the use of data science is expanding, we face a shortage of 1.8 million data scientists. “There’s a lot of competition for data science talent,” Lakhani said, with medical schools,... View Details

Keywords: by Dina Gerdeman & Carmen Nobel

June 2017 (Revised August 2018)
Supplement

Making Target the Target: Boycotts and Corporate Political Activity (B)

By: Nien-hê Hsieh and Victor Wu

Supplements the (A) Case. View Details

November 2024
Case

Polish Agro: Where Do We Grow From Here?

By: Willy C. Shih, Lena Duchene and Daniela Beyersdorfer

By July 2024, Polish Agro had grown into one of Poland’s fastest-growing agribusinesses, with €230 million in revenue, 82 employees, and operations across Northern Poland. The company supported farmers with essential agricultural inputs like fertilizers and seeds,... View Details

March 2025
Case

Silicon Valley Bank: Gone in 36 Hours

By: Jung Koo Kang, Krishna G. Palepu, Charles C.Y. Wang and David Lane

This case examines factors contributing to the collapse of Silicon Valley Bank (SVB) in March 2023, an event as unpredicted as it was quick. SVB funded nearly half of all U.S. venture-backed startups and at the end of 2022 held $173 billion in deposits, largely... View Details

09 Nov 2006
Research & Ideas

Andy Grove: A Biographer’s Tale

Soviet Communism when Kremlinologists would take a look at who's standing on the Kremlin Wall. Q: There's a pecking order there. A: Right. And they would try to decode who has power by literally seeing where they were standing. That... View Details

Keywords: by Sean Silverthorne; Computer

January 2025
Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane

In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details