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  • September 2021 (Revised December 2023)
  • Case

On the Bubble: Startup Bootstrapping

By: Jeffrey J. Bussgang, Tom Quinn and Annelena Lobb
Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical skills to build software. The case covers cofounder Joshua Haas’s engineering background, as he experienced a high... View Details
Keywords: Business Startups; Business Growth and Maturation; Business Model; Business Plan; Disruption; Transformation; Trends; Customer Focus and Relationships; Customer Relationship Management; Cost vs Benefits; Decisions; Entrepreneurship; Venture Capital; Equity; Executive Compensation; Recruitment; Selection and Staffing; Disruptive Innovation; Technological Innovation; Job Interviews; Growth and Development Strategy; Ownership Stake; Opportunities; Applications and Software; Technology Adoption; Technology Industry; Web Services Industry; New York (city, NY); California; France
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Bussgang, Jeffrey J., Tom Quinn, and Annelena Lobb. "On the Bubble: Startup Bootstrapping." Harvard Business School Case 822-033, September 2021. (Revised December 2023.)
  • 23 Mar 2010
  • First Look

First Look: March 23

Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion Zeynep TonHarvard Business School Case 610-051 This case illustrates the challenges associated with matching staffing... View Details
Keywords: Martha Lagace
  • February 2007 (Revised April 2010)
  • Teaching Note

Recruitment of a Star (TN)

By: Boris Groysberg and Geoff Eckman Marietta
Keywords: Selection and Staffing
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Groysberg, Boris, and Geoff Eckman Marietta. "Recruitment of a Star (TN)." Harvard Business School Teaching Note 407-081, February 2007. (Revised April 2010.)
  • Article

What It Takes to Make 'Star' Hires Pay Off

By: Boris Groysberg, Linda Eling-Lee and Robin Abrahams
Keywords: Selection and Staffing
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Groysberg, Boris, Linda Eling-Lee, and Robin Abrahams. "What It Takes to Make 'Star' Hires Pay Off." MIT Sloan Management Review 51, no. 2 (Winter 2010): 57–61.
  • September 2018
  • Article

Assembling the Sales Team

By: Frank V. Cespedes
Data and analytical tasks have lengthened productivity ramp-up times in many sales contexts, making each hire a bigger sunk cost for a longer time. Most companies adopt two common practices: They hire on the basis of “experience” and/or look at their best reps and try... View Details
Keywords: Sales; Selection and Staffing
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Cespedes, Frank V. "Assembling the Sales Team." Top Sales Magazine (September 2018).
  • August 2021
  • Article

Improving Sales Hiring

By: Frank V. Cespedes
Sales hiring presents inherent challenges not found to the same extent in talent management in other functional areas. Moreover, common hiring practices make a tough job needlessly harder. This article suggests practical ways to improve sales hiring: Hire for the Task,... View Details
Keywords: Sales; Selection and Staffing
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Cespedes, Frank V. "Improving Sales Hiring." Top Sales Magazine (August 2021), 20–21.
  • September 22, 2008
  • Article

How to Minimize the Risks of Hiring Outside Stars

By: Boris Groysberg, Lex Sant and Robin Abrahams
Keywords: Risk and Uncertainty; Selection and Staffing
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Groysberg, Boris, Lex Sant, and Robin Abrahams. "How to Minimize the Risks of Hiring Outside Stars." Wall Street Journal (September 22, 2008), R4.
  • 2010
  • Article

Hiring for Strength, Hiring for Weakness: Evidence of Internal Strategic Fit from the NFL

By: Andrew Hill
Firms may hire senior managers to shore up a weakness or to build on a strength. Using evidence on the hiring of NFL head coaches, this paper finds that teams that hire for strength outperform teams that hire for weakness. View Details
Keywords: Strategy; Selection and Staffing; Performance; Sports; Sports Industry
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Hill, Andrew. "Hiring for Strength, Hiring for Weakness: Evidence of Internal Strategic Fit from the NFL." Academy of Management Best Paper Proceedings (2010).
  • January 1989
  • Case

IBM Corp.: The Full Employment Practice (A)

By: D. Quinn Mills
Keywords: Selection and Staffing; Human Resources; Management; Computer Industry
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Mills, D. Quinn. "IBM Corp.: The Full Employment Practice (A)." Harvard Business School Case 489-096, January 1989.
  • 31 May 2016
  • Working Paper Summaries

Who Gets Hired? The Importance of Finding an Open Slot

Keywords: by Edward P. Lazear, Kathryn L. Shaw, and Christopher Stanton
  • 2004
  • Article

Do Firms Change Capabilities by Hiring New People? A Study of the Adoption of Science-based Drug Discovery

By: Rebecca M. Henderson, Nicola Lacetera and Iain Cockburn
Keywords: Selection and Staffing; Change; Science; Health; Information
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Henderson, Rebecca M., Nicola Lacetera, and Iain Cockburn. "Do Firms Change Capabilities by Hiring New People? A Study of the Adoption of Science-based Drug Discovery." Advances in Strategic Management 21 (2004).
  • 3 Feb 2020
  • Interview

Lou Shipley: [How to Build a Culture of Enablement]

By: Lou Shipley
This episode of Reveal brings Lou Shipley, investor, lecturer, and previous CEO of Black Duck Security. Lou details sales enablement's role in delivering sales excellence and an effective new hire onboarding experience. View Details
Keywords: Hiring; Company Culture; Sales; Selection and Staffing; Organizational Culture
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"Lou Shipley: [How to Build a Culture of Enablement]." Reveal: The Revenue Intelligence Podcast, Gong.io, February 3, 2020.
  • April 2018
  • Article

Compromised Ethics in Hiring Processes? How Referrers' Power Affects Employees' Reactions to Referral Practices

By: Rellie Derfler-Rozin, Bradford Baker and F. Gino
In this paper, we explore referral-based hiring practices and show how a referrer’s power (relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and... View Details
Keywords: Selection and Staffing; Ethics; Perception
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Derfler-Rozin, Rellie, Bradford Baker, and F. Gino. "Compromised Ethics in Hiring Processes? How Referrers' Power Affects Employees' Reactions to Referral Practices." Academy of Management Journal 61, no. 2 (April 2018): 615–636.
  • 16 May 2018
  • Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

international business history story that hasn’t previously been told in great detail, but should be explored, says Giacomin, particularly since internment has long-lasting effects. During their incarceration, the Germans struggled with racial tensions and the... View Details
Keywords: by Julia Hanna; Manufacturing
  • January 2018
  • Article

Who Gets Hired? The Importance of Competition Among Applicants

By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton
Despite seeming to be an important requirement for hiring, the concept of a slot is absent from virtually all of economics. Macroeconomic studies of vacancies and search come closest, but the implications of slot-based hiring for individual worker outcomes has not been... View Details
Keywords: Hiring; Selection and Staffing; Employment; Competency and Skills
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Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton. "Who Gets Hired? The Importance of Competition Among Applicants." Journal of Labor Economics 36, no. S1 (January 2018): S133–S181.
  • January 2021
  • Article

Sales Hiring Is Hard to Do (Don't Make It Harder)

By: Frank V. Cespedes
In the aggregate, hiring in sales is more expensive than many companies’ cap-ex decisions. But it rarely gets the same attention and companies fail to deal with challenges inherent in sales hiring. Unlike many other business functions, there is no easily identified... View Details
Keywords: Salesforce Management; Selection and Staffing; Human Resources
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Cespedes, Frank V. "Sales Hiring Is Hard to Do (Don't Make It Harder)." Top Sales Magazine (January 2021), 38–39.
  • 2015
  • Working Paper

Discretion in Hiring

By: Mitchell Hoffman, Lisa B. Kahn and Danielle Li
Who should make hiring decisions? We propose an empirical test for assessing whether firms should rely on hard metrics such as job test scores or grant managers discretion in making hiring decisions. We implement our test in the context of the introduction of a... View Details
Keywords: Selection and Staffing; Management Practices and Processes
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Hoffman, Mitchell, Lisa B. Kahn, and Danielle Li. "Discretion in Hiring." Harvard Business School Working Paper, No. 16-055, October 2015.
  • October 2010 (Revised March 2013)
  • Case

Baxter's Asia Pacific 'Talent Edge' Initiative

By: Jordan Siegel, Mimi Xi and Christopher Poliquin
This case examines whether multinationals have a potential competitive weapon in aggressively exploiting social schisms in host labor markets and in hiring and promoting senior managers from excluded groups. View Details
Keywords: Labor; Selection and Staffing; Groups and Teams
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Siegel, Jordan, Mimi Xi, and Christopher Poliquin. "Baxter's Asia Pacific 'Talent Edge' Initiative." Harvard Business School Case 711-408, October 2010. (Revised March 2013.)
  • 2015
  • Working Paper

Making a Difference: Leader Evaluation, Selection, and Impact

By: Gautam Mukunda
The relationship between leader selection and impact is important to both researchers and practitioners. This paper introduces Leader Filtration Theory (LFT)—a theory from political science—to managerial audiences, applies it to organizations, and uses it to improve... View Details
Keywords: Leaders; Leader Selection; Individual Impact; Leadership; Selection and Staffing
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Mukunda, Gautam. "Making a Difference: Leader Evaluation, Selection, and Impact." Harvard Business School Working Paper, No. 15-074, May 2015.
  • March–April 2017
  • Article

Hiring an Entrepreneurial Leader: What to Look For

By: Timothy Butler
Aspiring to be innovative and agile, companies of all shapes and sizes want to recruit entrepreneurial managers. But most firms lack a scientific way to separate the true entrepreneurs from other candidates. To address that problem, Butler compared the psychological... View Details
Keywords: Selection and Staffing; Leadership Style; Attitudes
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Butler, Timothy. "Hiring an Entrepreneurial Leader: What to Look For." Harvard Business Review 95, no. 2 (March–April 2017): 85–93.
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