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04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Game Previous academic research generally has focused separately on two aspects of problem-solving—either gathering facts or figuring out solutions. And the findings often have contradicted each other. Collaboration may hinder... View Details

Keywords: by Carmen Nobel; Video Game; Video Game

22 May 2019
Research & Ideas

Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers

largest consumer debt in the US, trailing only mortgage loans—and surpassing car loans, credit card debt, and home equity lines of credit. Source: New York Fed Consumer Credit Panel/Equifax Many people who currently carry student debt are... View Details

Keywords: by Dina Gerdeman

13 Jan 2003
Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

unconscious mind to identify new product opportunities. Using metaphor-elicitation techniques, firms providing farming supplies, home appliances, office systems, and beauty care have identified important unmet needs. R&D departments... View Details

Keywords: by Manda Mahoney

12 Oct 2021
Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

Premier League or the NBA.” To identify the causal effect of outcome uncertainty on attendance, the authors concentrated on injuries to teams not favored to win in the regular season games. These types of injuries worked to make games... View Details

Keywords: by Rachel Layne; Sports

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

View Video “Are you happy?” asks Atlantic editor Jeffrey Goldberg of happiness expert Arthur C. Brooks. “Next question,” Brooks jokes, before answering: “No one is. Happiness is not a destination. It’s a direction.” In this video, Brooks,... View Details

Keywords: by HBS Staff

August 2015 (Revised June 2021)
Case

Amazon.com, 2021

By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin

In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details

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01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

imprisoned come from predominantly minority communities. In 2018, Black Americans were incarcerated in state prisons at nearly six times the rate of White Americans, research shows. Many prison reform advocates say long-standing disparities, such as racial segregation,... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

Teaching Interest

Strategy and Technology

By: Andy Wu

The Strategy and Technology elective course explores the unique aspects of creating effective strategies for technology-intensive businesses.

What strategies win in markets with network effects?
How can technology be... View Details

February 2023
Case

Roblox: Virtual Commerce in the Metaverse

By: Ayelet Israeli and Nicole Tempest Keller

In 2022, Roblox had 58.8 million daily active users, including over half of all children and teens under the age of 16 in the United States. Roblox, a free-to-use “co-experience platform”, allowed users to come together in immersive 3D experiences to socialize, work,... View Details

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20 Apr 2015
Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

homed in on five key strategies that any manager, entrepreneur, or CEO can learn. Each of the lessons reads like a paradox or Zen koan that takes intelligence and practice to unpack. "Look Forward, Reason Back," for example,... View Details

Keywords: by Michael Blanding; Computer

08 Apr 2013
Research & Ideas

How to Demotivate Your Best Employees

disqualification or else simply stay home because they would be disqualified from the award regardless. Also, while punctuality improved during the first few months of the program, old patterns of tardiness started to emerge in later... View Details

Keywords: by Dina Gerdeman; Service

02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

(iStockphoto/Rost-9D) Artificial intelligence (AI) is the topic of the moment in circles ranging from science to business to religion. Its potential and implications are driven home when you see robot soccer players improve their View Details

Keywords: by James Heskett; Information Technology; Technology

17 Mar 2015
First Look

First Look: March 17

receive multiple evaluations and thereby lowering the incidence of "false negatives." Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/14-116%20(3)_5dfe7025-e2cc-4e07-bfb4-f4204ae3d52c.pdf Working Papers The Cooperative Solution of... View Details

Keywords: Sean Silverthorne

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

Fewer slides, more soul-searching Perhaps what’s most important, he instituted a training program that cast aside PowerPoint presentations and videos and replaced them with soul-searching conversations between both executives and... View Details

Keywords: by Michael Blanding; Retail

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

wider pool of talent. Workers and potential employees can take control, too, by: Being realistic about which jobs are available where they live. Too often, says Fuller, young workers will study in fields like video View Details

Keywords: by Pamela Reynolds

29 Sep 2009
First Look

First Look: September 29

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1471435 Systemic Risk and the Refinancing Ratchet Effect Authors:Amir E. Khandani, Andrew W. Lo, and Robert C. Merton Abstract The confluence of three trends in the U.S. residential housing market—rising View Details

Keywords: Martha Lagace

04 Dec 2018
First Look

New Research and Ideas, December 4, 2018

essential research tools—Markov decision process, game theory and information economics, queueing games, econometric methods, and data science—by illustrating their uses and applicability on examples from diverse healthcare settings, thus... View Details

Keywords: Dina Gerdeman

23 Sep 2014
First Look

First Look: September 23

governance regimes to meaningful transnational regulation. Download working paper: http://ssrn.com/abstract=2178540 Cases & Course Materials Harvard Business School Case 415-015 Opening the Valve: From Software to Hardware (A) Valve, one of the world's top View Details