Publications

June 2020
Teaching Note

The New LAX: Ready for Takeoff?

By: Boris Groysberg, Carin-Isabel Knoop, Kerry Herman and Amy Klopfenstein

This teaching note serves as a supplement to “The New LAX: Ready for Takeoff?” HBS 420-025. View Details

July 1993 (Revised September 1994)
Case

Millipore New Product Commercialization: A Tale of Two New Products

By: V. Kasturi Rangan and Kevin Bartus

Millipore, the worldwide leader in separations technology, was in the process of launching two key new products: one a liquid chromatography/mass spectrometer and the other a virus separation membrane. The case documents the product development and commercialization... View Details

Keywords: Business or Company Management; Product Launch; Product Development; Commercialization

April 2006 (Revised June 2008)
Case

New Balance Athletic Shoe, Inc.

By: H. Kent Bowen, Robert S. Huckman and Carin-Isabel Knoop

Considers whether New Balance, one of the world's five largest manufacturers of athletic footwear, should respond to Adidas' planned acquisition of Reebok--a transaction that would join the second- and third-largest companies in the industry. Highlights the unique... View Details

Keywords: Mergers and Acquisitions; Production; Supply Chain Management; Performance Improvement; Competition; Consolidation; Apparel and Accessories Industry

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

This takes years to achieve." The problem is that teaching non-English speakers a new language risks drops in productivity, causes some employees to lose status, and can engender belief that they aren't as effective in their second... View Details

Keywords: by Kim Girard

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

anticipate those questions." Equally important is the need to recognize opportunities for negotiation. Women take tough assignments, she said, but undermine themselves by not negotiating to make the new... View Details

Keywords: by Martha Lagace

14 Nov 2012
Research & Ideas

New Agenda for Corporate Accountability Reporting

leveraged to test and improve the quality of corporate accountability reporting. Ramanna thinks accounting theory has a lot to contribute, in three particular ways: (1) by giving stakeholders the ability to verify what the corporation... View Details

Keywords: by Martha Lagace; Accounting; Energy; Utilities

23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

When the pandemic forced employees to flee offices and work from home in droves last year, many business leaders worried that productivity might take a dive. Would remote workers be too tempted by the lures of Netflix or too distracted... View Details

Keywords: by Michael Blanding

April 2011
Case

Designs by Kate: The Power of Direct Sales

By: John A. Deighton and Sarah Abbott

The sales representatives at Designs by Kate (DBK) sell private label jewelry at hosted parties and through online social media channels. They are also responsible for recruiting, training, and managing new sales reps. CEO and founder Kate Creevey designed the... View Details

Keywords: Direct Sales; Consumer Marketing; Marketing Management; Personal Selling; Sales Compensation; Sales Organization; Motivation and Incentives; Marketing Strategy; Salesforce Management; Performance; Compensation and Benefits; Apparel and Accessories Industry

13 Jul 2021
Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

School professor Amit Goldenberg and colleagues Nathan Young and Andrea Bellovary of DePaul University analyzed 140,358 tweets posted by 44 news agencies in early 2020. An automated sentiment analysis tool... View Details

Keywords: by Kristen Senz; Media & Broadcasting

April 2006 (Revised October 2008)
Case

Marketing New York City

By: V. Kasturi Rangan, Anita Elberse and Marie Bell

New York City is a pioneer in the emerging field of municipal marketing. The city's first chief marketing officer must develop a marketing organization with a self-funded business model that creates value for the city by leveraging the city's assets, including physical... View Details

Keywords: Entrepreneurship; Government and Politics; Goals and Objectives; Marketing Strategy; Partners and Partnerships; Value Creation; New York (city, NY)

16 May 2023
HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

workers like his father a share of the profits and get them to think like owners. The case studies, written by HBS Professor Dennis Campbell and assistant professor Ethan Rouen, describe the sea change in... View Details

Keywords: by Avery Forman

28 Jul 2003
Research & Ideas

It’s India Above China in New World Order

commercial arena. India has been particularly unreceptive—except until very recently—to embracing the diaspora. Q: How is your message about the pace of India and China being received by economists, policy specialists, or business people?... View Details

Keywords: by Martha Lagace

21 May 2014
Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

protagonist. "When you discover truths by answering a series of questions, you are not just learning, but also learning how to learn," says Narayanan, Thomas D. Casserly, Jr. Professor of Business Administration and chair of the... View Details

Keywords: by Michael Blanding; Education

2022
Working Paper

Exclusive Dealing and Entry by Competing Two-Sided Platforms

By: Cristian Chica, Kenneth Chuk and Jorge Tamayo

We study competition between horizontally differentiated platforms offering exclusive and non-exclusive contracts to one side of the market (content providers). The introduction of non-exclusive contracts in addition to exclusive contracts softens the competition for... View Details

Keywords: Two-Sided Markets; Platform Price Competition; Network Externalities; Exclusive Contracts; Multi-homing; Digital Platforms; Price; Competition; Contracts

Read Now

Research Summary

Financing New Business Formation

By: Paul A. Gompers

New business creation has become a potent force for economicdevelopment in the United States. Prior to 1980, large firms created the majority of new jobs in the American economy. While considerable debate rages over whether small firms are the source of recent job... View Details

10 Jul 2000
Research & Ideas

Privatization and the New European Economy

privatization garners attention in industries whose importance, infrastructure, and enormous capital needs once put them under the comfortable control of their governments. Historically, observed HBS professor Richard Vietor in his... View Details

Keywords: by James E. Aisner; Air Transportation; Transportation

2008
Book

Becoming a New Manager

By: Linda A. Hill

You've just been promoted to a managerial position for the first time—congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided... View Details

Keywords: Leadership; Management Skills; Management Style; Managerial Roles; Performance Improvement; Groups and Teams

Find at Harvard

September 1994 (Revised January 2004)
Case

Forging the New Salomon

By: Lynn S. Paine and Michael Santoro

Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details

Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management