Publications

April 2009 (Revised March 2013)
Case

Lawson: Becoming the Community Store of 9,000 Japanese Communities

By: Linda A. Hill, Francisco de Asis Martinez-Jerez, Masako Egawa, Emily Stecker and Mayuka Yamazaki

Keywords: Retail Industry; Japan

2001
Book

Communications Policy in Transition: The Internet and Beyond

By: Benjamin M. Compaine and Shane Greenstein

Find at Harvard

2018
Dictionary Entry

Communicating about Climate Change with Corporate Leaders and Stakeholders

By: Andrew J. Hoffman

Within the corporate sector, climate change represents an unfolding market shift, one that is driven by policy but also by pressures from a variety of market constituents such as consumers, suppliers, buyers, insurance companies, banks, and others. The shift takes... View Details

Keywords: Adaptation; Climate Change; Transition; Innovation Strategy; Markets

29 Nov 2022
News

HBS Community of Data Scientists: Q+A Victoria Prince and Matt Hazelton

03 Apr 2024
Video

All In, Everybody In: Community at HBS

08 Nov 2019
News

HBS Life: The Military Community at HBS

18 Apr 2023
Blog Post

HBS Students and Alumni Fostering a Supportive Community

recommendations, and after the cofounders graduated, Mbanusi continued their work as a copresident. One notable outcome was the creation of the First-Generation Students Club, which aims to foster a supportive View Details

October 26, 2015
Article

Measuring and Communicating Health Care Value with Charts

By: Robert S. Kaplan, Robin P. Blackstone, Derek A. Haas and Nikhil G. Thaker

The goal of a health care system should be to deliver the most value to patients: the outcomes achieved for treating a medical condition relative to the costs incurred over a complete care cycle. We have found that a radar (spider web) chart is an effective means to... View Details

Keywords: Service Delivery; Value; Health Care and Treatment; Health Industry

Register to Read

April 2006 (Revised March 2007)
Case

Southern States Communications

By: Constance E. Bagley and Michael B. Keating

Managers receiving letters claiming that their products or services violate the intellectual property rights of another sometimes have a tendency to ignore them after their technical staff advises them that the claims have no merit. Illustrates the perils of that... View Details

Keywords: Risk Management; Patents; Lawsuits and Litigation

2016
Chapter

Managing Communities and Contests to Innovate with Crowds

By: Karim R. Lakhani

March 2003 (Revised July 2003)
Case

Cisco Systems and its Community Fellowship Program (B)

Supplements the (A) case. View Details

Find at Harvard

2002
Book

Communications Policy and Information Technology: Promises, Problems, Prospects

By: Lorrie Faith Cranor and Shane Greenstein

Find at Harvard

June 1999 (Revised May 2001)
Teaching Note

Private Communications Corporation (A), (B), and (C) TN

Teaching Note for (9-899-032), (9-899-030), and (9-899-031). View Details

October 2007 (Revised February 2010)
Case

Adelphia Communications Corp.'s Bankruptcy

By: Stuart C. Gilson and Belen Villalonga

In 2002, a massive accounting fraud and corporate looting scandal involving the founding Rigas family made Adelphia the 11th largest bankruptcy case in history, and the third-after WorldCom and Enron-among those triggered by fraud. Set in 2005, when Adelphia is... View Details

Keywords: Family Business; Restructuring; Crime and Corruption; Insolvency and Bankruptcy; Corporate Governance; Governance Controls; Family Ownership