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  • September 2021 (Revised December 2023)
  • Case

On the Bubble: Startup Bootstrapping

By: Jeffrey J. Bussgang, Tom Quinn and Annelena Lobb
Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical skills to build software. The case covers cofounder Joshua Haas’s engineering background, as he experienced a high... View Details
Keywords: Business Startups; Business Growth and Maturation; Business Model; Business Plan; Disruption; Transformation; Trends; Customer Focus and Relationships; Customer Relationship Management; Cost vs Benefits; Decisions; Entrepreneurship; Venture Capital; Equity; Executive Compensation; Recruitment; Selection and Staffing; Disruptive Innovation; Technological Innovation; Job Interviews; Growth and Development Strategy; Ownership Stake; Opportunities; Applications and Software; Technology Adoption; Technology Industry; Web Services Industry; New York (city, NY); California; France
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Bussgang, Jeffrey J., Tom Quinn, and Annelena Lobb. "On the Bubble: Startup Bootstrapping." Harvard Business School Case 822-033, September 2021. (Revised December 2023.)
  • 23 Mar 2010
  • First Look

First Look: March 23

Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion Zeynep TonHarvard Business School Case 610-051 This case illustrates the challenges associated with matching staffing... View Details
Keywords: Martha Lagace
  • February 2007 (Revised April 2010)
  • Teaching Note

Recruitment of a Star (TN)

By: Boris Groysberg and Geoff Eckman Marietta
Keywords: Selection and Staffing
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Groysberg, Boris, and Geoff Eckman Marietta. "Recruitment of a Star (TN)." Harvard Business School Teaching Note 407-081, February 2007. (Revised April 2010.)
  • September 2018
  • Article

Assembling the Sales Team

By: Frank V. Cespedes
Data and analytical tasks have lengthened productivity ramp-up times in many sales contexts, making each hire a bigger sunk cost for a longer time. Most companies adopt two common practices: They hire on the basis of “experience” and/or look at their best reps and try... View Details
Keywords: Sales; Selection and Staffing
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Cespedes, Frank V. "Assembling the Sales Team." Top Sales Magazine (September 2018).
  • September 22, 2008
  • Article

How to Minimize the Risks of Hiring Outside Stars

By: Boris Groysberg, Lex Sant and Robin Abrahams
Keywords: Risk and Uncertainty; Selection and Staffing
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Groysberg, Boris, Lex Sant, and Robin Abrahams. "How to Minimize the Risks of Hiring Outside Stars." Wall Street Journal (September 22, 2008), R4.
  • 31 May 2016
  • Working Paper Summaries

Who Gets Hired? The Importance of Finding an Open Slot

Keywords: by Edward P. Lazear, Kathryn L. Shaw, and Christopher Stanton
  • 2004
  • Article

Do Firms Change Capabilities by Hiring New People? A Study of the Adoption of Science-based Drug Discovery

By: Rebecca M. Henderson, Nicola Lacetera and Iain Cockburn
Keywords: Selection and Staffing; Change; Science; Health; Information
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Henderson, Rebecca M., Nicola Lacetera, and Iain Cockburn. "Do Firms Change Capabilities by Hiring New People? A Study of the Adoption of Science-based Drug Discovery." Advances in Strategic Management 21 (2004).
  • 2016
  • Working Paper

Who Gets Hired?: The Importance of Finding an Open Slot

By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton
Despite seeming to be an important requirement for hiring, the concept of a slot is absent from virtually all of economics. Macroeconomic studies of vacancies and search come closest, but the implications of slot-based hiring for individual worker outcomes has not been... View Details
Keywords: Hiring; Selection and Staffing; Employment
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Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton. "Who Gets Hired? The Importance of Finding an Open Slot." Harvard Business School Working Paper, No. 16-128, May 2016.
  • July – August 2009
  • Article

Hiring Stars and Their Colleagues: Exploration and Exploitation in Professional Service Firms

By: Boris Groysberg and Linda-Eling Lee
Keywords: Selection and Staffing; Business Ventures
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Groysberg, Boris, and Linda-Eling Lee. "Hiring Stars and Their Colleagues: Exploration and Exploitation in Professional Service Firms." Organization Science 20, no. 4 (July–August 2009): 740–758.
  • 24 Jun 2015
  • HBS Case

Upgrading School with a Startup Mentality

school systems typically devote up to 85 percent of their budgets to personnel. This creates heavy managerial burdens and difficulties in aligning staffing to meet the needs of students and parents. AltSchool's microschool strategy... View Details
Keywords: Re: John Jong-Hyun Kim; Education
  • January 2018
  • Article

Who Gets Hired? The Importance of Competition Among Applicants

By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton
Despite seeming to be an important requirement for hiring, the concept of a slot is absent from virtually all of economics. Macroeconomic studies of vacancies and search come closest, but the implications of slot-based hiring for individual worker outcomes has not been... View Details
Keywords: Hiring; Selection and Staffing; Employment; Competency and Skills
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Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton. "Who Gets Hired? The Importance of Competition Among Applicants." Journal of Labor Economics 36, no. S1 (January 2018): S133–S181.
  • 16 May 2018
  • Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

international business history story that hasn’t previously been told in great detail, but should be explored, says Giacomin, particularly since internment has long-lasting effects. During their incarceration, the Germans struggled with racial tensions and the... View Details
Keywords: by Julia Hanna; Manufacturing
  • Article

What It Takes to Make 'Star' Hires Pay Off

By: Boris Groysberg, Linda Eling-Lee and Robin Abrahams
Keywords: Selection and Staffing
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Groysberg, Boris, Linda Eling-Lee, and Robin Abrahams. "What It Takes to Make 'Star' Hires Pay Off." MIT Sloan Management Review 51, no. 2 (Winter 2010): 57–61.
  • March–April 2017
  • Article

Hiring an Entrepreneurial Leader: What to Look For

By: Timothy Butler
Aspiring to be innovative and agile, companies of all shapes and sizes want to recruit entrepreneurial managers. But most firms lack a scientific way to separate the true entrepreneurs from other candidates. To address that problem, Butler compared the psychological... View Details
Keywords: Selection and Staffing; Leadership Style; Attitudes
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Butler, Timothy. "Hiring an Entrepreneurial Leader: What to Look For." Harvard Business Review 95, no. 2 (March–April 2017): 85–93.
  • 2021
  • Working Paper

Whose Job Is It Anyway? Co-Ethnic Hiring in New U.S. Ventures

By: Sari Pekkala Kerr and William R. Kerr
We explore co-ethnic hiring among new ventures using U.S. administrative data. Co-ethnic hiring is ubiquitous among immigrant groups, averaging about 22.5% and ranging from <2% to >40%. Co-ethnic hiring grows with the size of the local ethnic workforce, greater... View Details
Keywords: Hiring; Job Creation; E-Verify; Immigration; Selection and Staffing; Ethnicity; Entrepreneurship
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Kerr, Sari Pekkala, and William R. Kerr. "Whose Job Is It Anyway? Co-Ethnic Hiring in New U.S. Ventures." NBER Working Paper Series, No. 28509, February 2021. (Harvard Business School Working Paper, No. 21-101, February 2021.)
  • September 2002 (Revised January 2003)
  • Case

A-Rod: Signing the Best Player in Baseball

By: Randolph B. Cohen
This case analyzes a large investment decision considered by the Texas Rangers in 2000: whether to spend $252 million for the services of shortstop Alex Rodriguez. The signing was probably the most controversial sports contract of the past decade. View Details
Keywords: Selection and Staffing; Investment; Sports; Brands and Branding; Sports Industry
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Cohen, Randolph B., and Jason Wallace. "A-Rod: Signing the Best Player in Baseball." Harvard Business School Case 203-047, September 2002. (Revised January 2003.)
  • October 1996 (Revised January 1997)
  • Case

AT&T Resource Link: Revisioning the Managerial Workforce

Resource Link is an in-house temporary firm, supplying managers and technical workers to the 26 business units of AT&T on a contract basis. The challenge facing Resource Link is how to grow, since an increasing number of managers are eager to use variable workers to... View Details
Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Employment Industry; Telecommunications Industry
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Bradach, Jeffrey L., and Nicole Sackley. "AT&T Resource Link: Revisioning the Managerial Workforce." Harvard Business School Case 497-004, October 1996. (Revised January 1997.)
  • August 2021
  • Article

Improving Sales Hiring

By: Frank V. Cespedes
Sales hiring presents inherent challenges not found to the same extent in talent management in other functional areas. Moreover, common hiring practices make a tough job needlessly harder. This article suggests practical ways to improve sales hiring: Hire for the Task,... View Details
Keywords: Sales; Selection and Staffing
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Cespedes, Frank V. "Improving Sales Hiring." Top Sales Magazine (August 2021), 20–21.
  • June 2013
  • Supplement

Walker Insurance: Paul Thomson (Video Supplement)

By: Jim Sharpe
This is the Video Supplement for Walker Insurance: Paul Thomson (HBS Case 813057). View Details
Keywords: Entrepreneurial Organizations; Entrepreneurs; Entrepreneurship; Search; Search Funds; Sales Force Management; Sales; Sales Channels; Insurance And Reinsurance; Insurance Companies; Acquisitions; Hiring; Service Management; Service; Insurance; Salesforce Management; Selection and Staffing; Insurance Industry; United States
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Sharpe, Jim. "Walker Insurance: Paul Thomson (Video Supplement)." Harvard Business School Video Supplement 813-717, June 2013.
  • November 1983 (Revised May 1984)
  • Case

Duke Power Co.: Affirmative Action (A)

Presents the dilemmas faced by the executive vice president of construction who is committed to pursuing affirmative action goals but is required by the financial condition of the company to lay off one-third of its construction workforce, which contains many recently... View Details
Keywords: Job Cuts and Outsourcing; Selection and Staffing; Ethics; Utilities Industry
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Goodpaster, Kenneth E. "Duke Power Co.: Affirmative Action (A)." Harvard Business School Case 384-112, November 1983. (Revised May 1984.)
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