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  • All HBS Web  (2,692)
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    • News  (586)
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  • December 2023 (Revised January 2025)
  • Case

Research In Motion: Launching and Scaling the World's First Smartphone Empire (A)

By: Tatiana Sandino and Samuel Grad
In 2005, Research In Motion’s (RIM) BlackBerry smartphone was a sensation. After its launch in 1999, the groundbreaking BlackBerry had captured the hearts and minds of corporate America through its secure wireless email service. The device was so addictive and... View Details
Keywords: Business Growth and Maturation; Decision Choices and Conditions; Mobile and Wireless Technology; Innovation and Management; Technological Innovation; Business or Company Management; Management Style; Product Development; Managerial Roles; Growth and Development Strategy; Technology Industry; United States; Canada
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Sandino, Tatiana, and Samuel Grad. "Research In Motion: Launching and Scaling the World's First Smartphone Empire (A)." Harvard Business School Case 124-023, December 2023. (Revised January 2025.)
  • 2003
  • Chapter

The Evolution of Advanced Large Scale Information Infrastructure in the United States

By: Shane Greenstein, Mercedes Lizardo and Pablo Spiller
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Greenstein, Shane, Mercedes Lizardo, and Pablo Spiller. "The Evolution of Advanced Large Scale Information Infrastructure in the United States." In Down to the Wire: Studies in the Diffusion and Regulation of Telecommunications Technologies, edited by Allan Shampine, 3–36. Nova Science Publishers, 2003.
  • Spring 2014
  • Article

What Impact? A Framework for Measuring the Scale & Scope of Social Performance

By: Alnoor Ebrahim and V. Kasturi Rangan
Organizations with social missions, such as nonprofits and social enterprises, are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework... View Details
Keywords: Nonprofit Organizations; Performance Evaluation
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Ebrahim, Alnoor, and V. Kasturi Rangan. "What Impact? A Framework for Measuring the Scale & Scope of Social Performance." California Management Review 56, no. 3 (Spring 2014): 118–141.
  • November 2008
  • Article

Are They Really That Happy? Exploring Scale Recalibration in Estimates of Well-being

By: H. Lacey, A. Fagerlin, G. Loewenstein, D. Smith, J. Riis and P. Ubel
Keywords: Happiness
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Lacey, H., A. Fagerlin, G. Loewenstein, D. Smith, J. Riis, and P. Ubel. "Are They Really That Happy? Exploring Scale Recalibration in Estimates of Well-being." Health Psychology 27, no. 6 (November 2008): 669–675.
  • 2003
  • Other Unpublished Work

Scale and Scope Economies in the Global Advertising and Marketing Services Business

By: Alvin J. Silk and Ernst R. Berndt
Keywords: Globalized Firms and Management; Advertising; Marketing; Advertising Industry
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Silk, Alvin J., and Ernst R. Berndt. "Scale and Scope Economies in the Global Advertising and Marketing Services Business." NBER Working Paper Series, October 2003. (1050 Massachusetts Ave.,Cambridge, MA 02138.)
  • June 2019
  • Teaching Note

Careem: Base Camp or Mountain Peak? Designing an OS for Scaling

By: Shikhar Ghosh and Shweta Bagai
Teaching Note for HBS No. 819-049. View Details
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Ghosh, Shikhar, and Shweta Bagai. "Careem: Base Camp or Mountain Peak? Designing an OS for Scaling." Harvard Business School Teaching Note 819-149, June 2019.
  • 23 Sep 2017
  • Working Paper Summaries

Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity at Scale

Keywords: by Edward L. Glaeser, Hyunjin Kim, and Michael Luca
  • April 2019 (Revised June 2019)
  • Case

Western Governors University: 10x Vision

By: William R. Kerr and Susie L. Ma
Western Governors University (WGU) was a nonprofit institution of higher education whose online learning model served more than 100,000 students in 2019 and was scaling rapidly. President Scott Pulsipher wanted to expand WGU’s reach to millions more with a plan called... View Details
Keywords: Online Education; Enrollment; Scaling; Higher Education; Internet and the Web; Business Model; Expansion; Growth and Development Strategy; Education Industry; United States
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Kerr, William R., and Susie L. Ma. "Western Governors University: 10x Vision." Harvard Business School Case 819-093, April 2019. (Revised June 2019.)
  • December 2023
  • Supplement

Research In Motion: Launching and Scaling the World's First Smartphone Empire (C)

By: Tatiana Sandino and Samuel Grad
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Sandino, Tatiana, and Samuel Grad. "Research In Motion: Launching and Scaling the World's First Smartphone Empire (C)." Harvard Business School Supplement 124-061, December 2023.
  • June 2012
  • Teaching Note

Cancer Treatment Centers of America: Scaling the Mother Standard of Care (TN)

By: Rosabeth Moss Kanter and Matthew Bird
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Kanter, Rosabeth Moss, and Matthew Bird. "Cancer Treatment Centers of America: Scaling the Mother Standard of Care (TN)." Harvard Business School Teaching Note 312-089, June 2012.
  • 2006
  • Teaching Note

Managing at Scale in the Long Beach Unified School District, Teaching Note

By: James E. Austin, Allen Grossman and Jennifer Suesse
Keywords: Education; Management; City; California
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Austin, James E., Allen Grossman, and Jennifer Suesse. "Managing at Scale in the Long Beach Unified School District, Teaching Note." Harvard Business School Publishing Teaching Note, 2006.
  • Summer 2018
  • Article

Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor

By: Daniel P. Gross
Although tractors are now used in nearly every agricultural field operation and in the production of nearly all crops, they first developed with much more limited application. Early diffusion was accordingly rapid in these narrower applications but limited in scope... View Details
Keywords: Technology Diffusion; Spatial Technology Diffusion; Farm Tractors; R&D; General-purpose Technologies; Technology Adoption; Agribusiness; Transportation; Research and Development; Agriculture and Agribusiness Industry; United States
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Gross, Daniel P. "Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor." RAND Journal of Economics 49, no. 2 (Summer 2018): 427–452.
  • September 2013 (Revised June 2017)
  • Supplement

IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,... View Details
Keywords: Social Enterprise; Partnerships; Innovation; Entrepreneurship; Organizational Change and Adaptation; Leadership; Partners and Partnerships; Social Entrepreneurship; Education; Business and Community Relations; Innovation and Invention; Growth Management; Chicago; Idaho
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners." Harvard Business School Supplement 314-050, September 2013. (Revised June 2017.)
  • 1988
  • Chapter

Evaluation of Government Financial Incentives to Large Scale Energy Projects: A Contingent Claims Approach

By: Carliss Y. Baldwin and Scott P. Mason
Keywords: Energy; Projects; Motivation and Incentives; Sovereign Finance; Business and Government Relations; Mathematical Methods; Energy Industry
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Baldwin, Carliss Y., and Scott P. Mason. "Evaluation of Government Financial Incentives to Large Scale Energy Projects: A Contingent Claims Approach." In Advances in Futures and Options Research. 3 vols. Edited by F. Fabozzi. JAI Press, 1988.
  • Article

Scale and Scope in Drug Development: Unpacking the Advantages of Size in Pharmaceutical Research

By: Rebecca M. Henderson and Iain Cockburn
Keywords: Research and Development; Health; Size
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Henderson, Rebecca M., and Iain Cockburn. "Scale and Scope in Drug Development: Unpacking the Advantages of Size in Pharmaceutical Research." Journal of Health Economics 20, no. 6 (November 2001): 32–59.
  • August 2019 (Revised March 2023)
  • Case

Rand Fishkin at Moz (A)

By: Thomas R. Eisenmann
In 2016, senior management at Moz, a venture capital–backed startup providing software tools for digital marketing professionals, must decide how to address a looming cash flow crisis precipitated by failed efforts to broaden its product line. Seattle-based Moz had... View Details
Keywords: Startups; Scaling; Entrepreneurship; Failure; Business Startups; Diversification; Growth Management; Technology Industry
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Eisenmann, Thomas R. "Rand Fishkin at Moz (A)." Harvard Business School Case 820-002, August 2019. (Revised March 2023.)
  • Article

Scale and Scope in Drug Development: Unpacking the Advantages of Size in Pharmaceutical Research

By: Rebecca Henderson and Iain Cockburn
Keywords: Research and Development; Health; Size
Citation
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Henderson, Rebecca, and Iain Cockburn. "Scale and Scope in Drug Development: Unpacking the Advantages of Size in Pharmaceutical Research." Journal of Health Economics 20, no. 6 (November 2001).
  • August 2019
  • Supplement

Rand Fishkin at Moz (C)

By: Thomas R. Eisenmann
Supplements the (A) case. View Details
Keywords: Startups; Scaling; Entrepreneurship; Failure; Business Startups; Diversification; Growth Management
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Eisenmann, Thomas R. "Rand Fishkin at Moz (C)." Harvard Business School Supplement 820-004, August 2019.
  • January 2010
  • Teaching Note

Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)

By: Allen S. Grossman
Teaching Note for [309007]. View Details
Keywords: Problems and Challenges; Nonprofit Organizations; Emotions; Behavior; Cost; Growth and Development Strategy; Age; Business and Government Relations
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Grossman, Allen S. "Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)." Harvard Business School Teaching Note 310-078, January 2010.
  • July 2019 (Revised May 2020)
  • Supplement

Piramal e-Swasthya (C): A New Name, Bigger Scope, and Public-Private Partnerships

By: Rosabeth Moss Kanter and Joyce J. Kim
In 2010, Anand Piramal acquired the Health Management Research Institute (HMRI), a healthcare venture, and merged it with his original digital healthcare startup Piramal e-Swasthya (PeS), so that PeS became Piramal Swasthya. After acquiring HMRI, Piramal Swasthya... View Details
Keywords: Entrepreneur; Healthcare; Innovation; Emerging Economies; Scaling; Social Enterprise; Entrepreneurship; Health Care and Treatment; Innovation and Management; Emerging Markets; Growth and Development; Organizational Change and Adaptation; Partners and Partnerships; India
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Kanter, Rosabeth Moss, and Joyce J. Kim. "Piramal e-Swasthya (C): A New Name, Bigger Scope, and Public-Private Partnerships." Harvard Business School Supplement 320-012, July 2019. (Revised May 2020.)
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