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- All HBS Web (205)
- Faculty Publications (50)
- 15 Jul 2008
- First Look
First Look: July 15, 2008
production of low-income rental housing. While it has grown into the largest source of new affordable housing in the U.S. and its structure is now being replicated in other programs, the LIHTC has also drawn...
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Martha Lagace
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
“It may not be possible for every employee (to) value the company as if it were his own. The next best thing is to make the customer the focus of everyone’s work. When customer service is enculturated through policies View Details
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by James Heskett
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
rental charge and a charge for the remote. Do partitioned prices help the consumer make an informed decision or just add to his or her confusion? Do partitioned prices increase demand? Is an online grocer...
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- 25 Sep 2007
- First Look
First Look: September 25, 2007
will in fact homogenize consumption patterns, and a few superstar products will emerge as winners in the market place. In this study, using two large customer transactions data sets obtained from an online music View Details
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Martha Lagace
- 11 Dec 2012
- First Look
First Look: Dec. 11
uncertainty, the unit price of IP addresses is constant until all addresses are in use and begins decreasing at that time. With uncertainty, the price before that time is a martingale, and the price...
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Sean Silverthorne
- 01 Dec 2014
- News
Ask the Expert: A Fair Share
Rent out your house, your car, even your bike—are there any limits to what people will part with (and what regulators will allow) in the new sharing economy? We called on Shelby Clark (MBA 2010)—founder of the car-sharing service...
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- 11 Dec 2007
- First Look
First Look: December 11, 2007
eight major North American and European financial services companies as well as an international internet survey in collaboration with journals and organizations. The present...
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Martha Lagace
- 01 Apr 1998
- News
New Releases
capacity, and identify where improvements in quality and productivity will have the highest payoffs. The authors reveal how managers can conduct fact-based negotiations with customers View Details
- 01 Dec 2006
- News
The Hard Way
passage to Brisbane. After four years of penny-pinching, he purchased a house and summoned his wife and children. As the years passed, hard work and frugality enabled Russo’s...
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- Profile
Fred Smith
Fred Smith comes from an impressive of line of entrepreneurs. His grandfather founded what would become the largest tour company in Jamaica. Fred's father created his own tour company, then extended the family's interests into real estate, View Details
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
variety of new goods and services being brought to market. Most consumers in the 1980s had not even heard of e-mail or cappuccinos. Yet in less than a decade, millions of people not only became familiar with...
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by Jim Aisner
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues...
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- 14 Jan 2022
- Blog Post
Embracing Activism for Social Change
chronic problems. “The goal is to help first responders better assess situations and connect at-risk individuals with support services as needed,” Mendu says. A third component of the initiative pairs mental...
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- Web
Finalists | New Venture Competition
facilities. leaseClub Steve Goulas (MBA 2024) Radu Simion Simon Levy leaseClub is an intelligent rental marketplace that leverages shared communities, like schools, for early access and lower fees by...
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- 07 Sep 2021
- News
Embracing Activism for Social Change
part was creating a crisis intervention team to partner with police patrols in neighborhoods where substance abuse, mental health issues, and homelessness are chronic problems. “The goal is to help first responders better assess...
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Deborah Blagg
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
into an integrated real estate financial advisory firm," he said. The 1999 sale of Boston Financial's $8 billion Real Estate Institutional Advisory Practice to the Lend Lease Corporation was extremely successful from a financial...
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- 19 Jul 2011
- News
Brightening the Future
life,” Ayala notes. Under the auspices of community partnerships, the lanterns will be used in public facilities such as schools and clinics during the day and rented out for a nominal fee at night. The...
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- Web
Supplemental Financial Information - Annual Report 2014
enterprise. Expenses charged to HBP and Executive Education include direct costs for staff compensation, specialized outside professional services in functional areas such as I.T. View Details
- 01 Dec 2002
- News
What You Know Depends on Where You Go
market often lacks one or more core infrastructure elements, such as a supply of trained business professionals, liquid stock exchanges, predictable contract enforcement, or quality service providers for auxiliary needs like printing...
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- Web
Supplemental Financial Information - Annual Report 2017
goods sold in a profit-seeking enterprise. Expenses charged to HBP, HBX, and Executive Education include direct costs for staff compensation, specialized outside professional services in I.T. View Details