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  • All HBS Web  (12,443)
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  • All HBS Web  (12,443)
    • People  (21)
    • News  (3,906)
    • Research  (7,209)
    • Events  (76)
    • Multimedia  (67)
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← Page 9 of 12,443 Results →
  • 2001
  • Other Unpublished Work

Linking Operations and Finance in Retailing

By: A. Raman, Vishal Gaur and Marshall Fisher
Keywords: Operations; Corporate Finance; Retail Industry
Citation
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Raman, A., Vishal Gaur, and Marshall Fisher. "Linking Operations and Finance in Retailing." April 2001.
  • Web

Managing Service Operations - Course Catalog

HBS Course Catalog Managing Service Operations Course Number 2120 Professor Ryan Buell Senior Lecturer Robert Markey Fall; Q1Q2; 3.0 credits 28 Sessions Paper/Project Service is the business of people helping people, and people are born... View Details
  • November 2023
  • Supplement

Twitter Pro Forma Statement of Operations

By: Andy Wu and Goran Calic
Keywords: Twitter
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Wu, Andy, and Goran Calic. "Twitter Pro Forma Statement of Operations." Harvard Business School Spreadsheet Supplement 724-858, November 2023.
  • February 2020
  • Module Note

Transforming Customer Engagement in Service Operations

By: Ryan W. Buell
Citation
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Buell, Ryan W. "Transforming Customer Engagement in Service Operations." Harvard Business School Module Note 620-089, February 2020.
  • August 1998
  • Teaching Note

Hewlett-Packard Co.: European Remarketing Operation TN

By: Das Narayandas
Keywords: Marketing; Computer Industry; Europe
Citation
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Narayandas, Das. "Hewlett-Packard Co.: European Remarketing Operation TN." Harvard Business School Teaching Note 599-044, August 1998.
  • December 1981 (Revised November 1984)
  • Case

Benco, Inc. (C): Marketing Operations Audit

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Bonoma, Thomas V. "Benco, Inc. (C): Marketing Operations Audit." Harvard Business School Case 582-084, December 1981. (Revised November 1984.)
  • 22 May 2025
  • HBS Conference

Experimentation and Evaluation in Operations Workshop

  • August 1992 (Revised February 1995)
  • Case

Otis Pacific Asia Operations (B): Regionalization

By: Michael Y. Yoshino
Describes Otis's effort to build a regional organization linking its previously autonomous opportunities across the Pacific Asia region. Describes changes being made in several key functions, including manufacturing, marketing, engineering, and finance. Presents major... View Details
Keywords: Engineering; Finance; Marketing Strategy; Production; Opportunities; Competition; Integration
Citation
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Yoshino, Michael Y. "Otis Pacific Asia Operations (B): Regionalization." Harvard Business School Case 393-010, August 1992. (Revised February 1995.)
  • March 1974 (Revised June 1995)
  • Case

First National City Bank Operating Group (B)

By: Jay W. Lorsch
Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details
Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry
Citation
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Lorsch, Jay W. "First National City Bank Operating Group (B)." Harvard Business School Case 474-166, March 1974. (Revised June 1995.)
  • 1982
  • Casebook

Cases in Operations Management: Analysis and Action

By: W. Earl Sasser, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar and David H. Maister
Keywords: Cases; Operations; Management; Theory
Citation
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Sasser, W. Earl, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar, and David H. Maister. Cases in Operations Management: Analysis and Action. Richard D. Irwin, 1982.
  • Teaching Interest

Empirical Technology and Operations Management Course

By: Himabindu Lakkaraju
I taught a set of lectures on "Introduction to Machine Learning for Social Scientists" as part of this required course for first year PhD students. This module familiarizes students with all the basic concepts in machine learning, their implementations, as well as the... View Details
  • August 2004 (Revised May 2017)
  • Teaching Note

Samsung Electronics Company: Global Marketing Operations

By: John A. Quelch
Teaching Note to (9-504-051). View Details
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Quelch, John A. "Samsung Electronics Company: Global Marketing Operations." Harvard Business School Teaching Note 505-022, August 2004. (Revised May 2017.)
  • 2007
  • Working Paper

Toward a Theory of Behavioral Operations

By: Francesca Gino and Gary Pisano
Citation
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Gino, Francesca, and Gary Pisano. "Toward a Theory of Behavioral Operations." Harvard Business School Working Paper, No. 07-096, May 2007.
  • 7 Jul 2010
  • Conference Presentation

Research Perspectives on Operational Auditing and Certification

By: Michael W. Toffel
Citation
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Toffel, Michael W. "Research Perspectives on Operational Auditing and Certification." Independent Association of Accredited Registrars, Milwaukee, July 7, 2010.
  • January 1975 (Revised February 1983)
  • Supplement

First National City Bank Operating Group (B1)

By: Jay W. Lorsch
Supplements the (B) case. View Details
Keywords: Banking Industry
Citation
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Lorsch, Jay W. "First National City Bank Operating Group (B1)." Harvard Business School Supplement 475-062, January 1975. (Revised February 1983.)
  • 27 Jun 2025
  • News

Incentives Speed Up Operating Room Turnover Procedures

  • 09 May 2013
  • HBS Seminar

Pian Shu, HBS (Technology and Operations Management)

  • 04 Apr 2013
  • HBS Seminar

Serguei Netessine, INSEAD (Technology and Operations Management)

  • 26 Apr 2012
  • HBS Seminar

Karim Lakhani, HBS (Technology and Operations Management)

  • 15 Sep 2011
  • HBS Seminar

Ananth Raman, HBS (Technology and Operations Management)

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