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  • All HBS Web  (30,141)
    • People  (69)
    • News  (6,258)
    • Research  (17,899)
    • Events  (229)
    • Multimedia  (528)
  • Faculty Publications  (16,115)
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  • November–December 2021
  • Article

Does Gender Matter? The Effect of Management Responses on Reviewing Behavior

By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia
We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified... View Details
Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers
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Proserpio, Davide, Isamar Troncoso, and Francesca Valsesia. "Does Gender Matter? The Effect of Management Responses on Reviewing Behavior." Marketing Science 40, no. 6 (November–December 2021): 1199–1213.
  • Research Summary

Financial Risk Management

By: Richard F. Meyer
Richard F. Meyer is exploring the theory and practice of financial risk management in corporations worldwide. Three primary objectives of his research are: to understand the underlying sources of risk and corporations' exposure to them; to identify appropriate,... View Details
  • Teaching Interest

The Entrepreneurial Manager

By: Jeffrey F. Rayport

This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.

 View Details
  • June 2012
  • Article

Managing Risks: A New Framework

By: Robert S. Kaplan and Anette Mikes
Risk management is too often treated as a compliance issue that can be solved by drawing up lots of rules and making sure that all employees follow them. Many such rules, of course, are sensible and do reduce some risks that could severely damage a company. But... View Details
Keywords: Risk Management; Governance Controls; Corporate Strategy; Management Analysis, Tools, and Techniques; Framework
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Kaplan, Robert S., and Anette Mikes. "Managing Risks: A New Framework." Harvard Business Review 90, no. 6 (June 2012).
  • February 2019
  • Article

Who Benefits Most in Disease Management Programs: Improving Target Efficiency

By: Timothy Simcoe, Maryaline Catillon and Paul Gertler
Disease management programs aim to reduce cost by improving the quality of care for chronic diseases. Evidence of their effectiveness is mixed. Reducing health care spending sufficiently to cover program costs has proved particularly challenging. This study uses a... View Details
Keywords: Health Economics; Target Efficiency; Diabetes; Disease Management; Program Evaluation; Heterogeneity; Economics; Health; Quality; Health Care and Treatment; Cost Management; Health Industry
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Simcoe, Timothy, Maryaline Catillon, and Paul Gertler. "Who Benefits Most in Disease Management Programs: Improving Target Efficiency." Health Economics 28, no. 2 (February 2019): 189–203.
  • September 2000 (Revised October 2002)
  • Case

National Logistics Management

By: Lynda M. Applegate, Mary Rotelli and Kristin Kohler
National Logistics Management (NLM), a third-party logistics company, is a successful, profitable business that provides a more cost-effective and efficient means to expedite premium freight. With the logistics landscape changing, NLM's market niche is threatened. Can... View Details
Keywords: Entrepreneurship; Business Strategy; Competitive Strategy; Growth and Development Strategy; Business or Company Management; Logistics; Industry Structures; Planning; Service Industry
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Applegate, Lynda M., Mary Rotelli, and Kristin Kohler. "National Logistics Management." Harvard Business School Case 801-110, September 2000. (Revised October 2002.)
  • January 2024 (Revised May 2024)
  • Case

Generation Investment Management

By: Vikram S. Gandhi, Michael Norris and David Allen
In September 2021, the sustainable investment firm Generation Investment Management (Generation) considered whether to add Schneider Electric to the focus list of companies in which it was prepared to invest. Dedicated to promoting a sustainable world through its... View Details
Keywords: Sustainable Investing; Climate Change; Environmental Sustainability; Governance; Private Equity; Public Equity; Financial Markets; Investment Return; Investment Activism; Investment Funds; Investment Portfolio; Institutional Investing; Corporate Social Responsibility and Impact; Financial Services Industry; United Kingdom; England; London
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Gandhi, Vikram S., Michael Norris, and David Allen. "Generation Investment Management: Sustainable Investing in a Warming World." Harvard Business School Case 324-043, January 2024. (Revised May 2024.)
  • March 1986 (Revised September 1987)
  • Background Note

Turnaround Management

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Hart, Christopher. "Turnaround Management." Harvard Business School Background Note 686-057, March 1986. (Revised September 1987.)
  • 2003
  • Book

Management Accounting

By: A. Atkinson, R. S. Kaplan and M. Young
Keywords: Cost Accounting
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Atkinson, A., R. S. Kaplan, and M. Young. Management Accounting. 4th ed. Upper Saddle River, NJ: Prentice Hall, 2003.
  • 17 Jun 2016
  • Working Paper Summaries

Management as a Technology?

Keywords: by Nicholas Bloom, Raffaella Sadun, and John Van Reenen
  • August 2006 (Revised June 2007)
  • Supplement

Management Levels at Staples (C): District Manager

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (C): District Manager." Harvard Business School Supplement 307-039, August 2006. (Revised June 2007.)
  • Teaching Interest

Advanced Management Program

By: Michael L. Tushman

Market volatility and disruptive innovation are changing the way companies compete in every industry—and increasing the demand for business leaders who can manage globally in the age of digital transformation. Whether you are looking to move up to the executive... View Details

  • September 1998
  • Course Overview Note

Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)

By: Richard L. Nolan
Presents an overview of the PMD course, Managing in the Information Age (MIA98). View Details
Keywords: Management Succession
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Nolan, Richard L. "Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)." Harvard Business School Course Overview Note 399-042, September 1998.
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

When you think about which countries have produced the greatest management innovations, the United States and Japan are likely to top your list. But it was Germany in the late 1800s and early 1900s that was a cauldron of innovative and... View Details
Keywords: by Sean Silverthorne
  • March 1994 (Revised December 1998)
  • Background Note

Managing Your Career

By: Linda A. Hill
Designed to serve as background reading for the "Managing Your Career" module of the second-year MBA elective Power and Influence. Describes the way in which managers learn and develop through on-the-job experience. Outlines a model for launching a "success syndrome"... View Details
Keywords: Personal Development and Career
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Hill, Linda A. "Managing Your Career." Harvard Business School Background Note 494-082, March 1994. (Revised December 1998.)
  • Article

Managing Strategic Contradictions: A Top Management Model for Managing Innovation Streams

By: W. Smith and M. Tushman
Keywords: Management; Strategy; Innovation and Invention
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Smith, W., and M. Tushman. "Managing Strategic Contradictions: A Top Management Model for Managing Innovation Streams." Organization Science 16, no. 5 (September–October 2005).
  • June 1974 (Revised April 1983)
  • Background Note

Managing Change

By: Jay W. Lorsch
Keywords: Change Management
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Lorsch, Jay W. "Managing Change." Harvard Business School Background Note 474-187, June 1974. (Revised April 1983.)
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

required three kinds of specialists: business managers, country managers, and functional managers, with a group of senior executives to coordinate the efforts of the specialists. In 2003, as globalization has become a much more pressing issue and the talents of global... View Details
Keywords: by Cynthia Churchwell
  • August 1995 (Revised September 1995)
  • Case

Hutton Branch Manager (A)

By: Lynn S. Paine and Jane Palley Katz
The manager of an E.F. Hutton branch office must decide how best to approach a colleague whose aggressive and ethically problematic cash management practices have cost the branch a major institutional client. These practices had been encouraged by top management at... View Details
Keywords: Ethics; Business or Company Management; Decisions; Management Skills; Cash Flow; Financial Management; Investment; Management Teams; Financial Services Industry
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Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (A)." Harvard Business School Case 396-044, August 1995. (Revised September 1995.)
  • 2011
  • Chapter

Managing Conflict

By: Lakshmi Iyer
Keywords: Conflict Management
Citation
Related
Iyer, Lakshmi. "Managing Conflict." In Reshaping Tomorrow: Is South Asia Ready for the Big Leap? edited by Ejaz Ghani. Oxford University Press, 2011.
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