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  • 25 Jan 2022
  • Research & Ideas

More Proof That Money Can Buy Happiness (or a Life with Less Stress)

spaces. They then asked how participants would solve the problem, either using cash to resolve it, or asking friends and family for assistance. The results showed: People lean on family and friends regardless of income: Jachimowicz and... View Details
Keywords: by Michael Blanding
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

It’s a common experience in the workplace: You leave a meeting feeling good about the discussion and believe everyone is on the same page. “Then you meet with someone two days later, and you realize they’re not on the same page at all,”... View Details
Keywords: by Michael Blanding
  • 29 Oct 2024
  • HBS Seminar

Lynn Wu, Wharton

    Fiscal Development Under Sovereign and Colonial Rule

    Dominant theories of state formation and nation-building lean heavily on the classic European tale of the simultaneous development of a ‘fiscal state’ and a ‘nation state’. However, this Euro-centered narrative does not factor in that more than two-thirds of the... View Details

    • Article

    Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team

    By: Edward H. Chang, Erika L. Kirgios and Rosanna K. Smith
    Demographic diversity in the United States is rising, and increasingly, work is conducted in teams. These co-occurring phenomena suggest that it might be increasingly common for work to be conducted by demographically diverse teams. But to date, in spite of copious... View Details
    Keywords: Field Experiment; Groups and Teams; Demographics; Diversity; Attitudes
    Related
    • February 2009 (Revised July 2012)
    • Supplement

    Jieliang Phone Home! (C)

    By: Willy Shih, Ethan Bernstein and Nina Bilimoria
    At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details
    Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China
    Related
    • February 2009 (Revised August 2021)
    • Supplement

    Jieliang Phone Home! (B)

    By: Willy Shih, Ethan Bernstein and Nina Bilimoria
    At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
    Keywords: Managing People; Motivation and Incentives; Behavior; Production; Innovation and Invention; Performance Productivity; Groups and Teams; Management Practices and Processes; Compensation and Benefits; Labor; Surveys; Decisions; Manufacturing Industry; China
    Related
    • February 2009 (Revised July 2012)
    • Case

    Jieliang Phone Home! (A)

    By: Willy Shih, Ethan Bernstein and Nina Bilimoria
    At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
    Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China
    Related
    • 12 Sep 2023
    • Book

    Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

    career” allows you to change paths every now and then while applying the skills you have to a next step. Big idea 2: Beware work addiction Many successful people lean in to extra time at the office to mask... View Details
    Keywords: by Avery Forman
    • 26 Jul 2023
    • Research & Ideas

    STEM Needs More Women. Recruiters Often Keep Them Out

    research suggests that gender bias seeps in before women even apply to these programs, undercutting the goal of broadening applicant pools and bolstering equity in business—particularly View Details
    Keywords: by Rachel Layne
    • 05 Jul 2023
    • HBS Case

    What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

    an analytical orientation often find comfort in data, leaning on numbers or models to develop a plan that provides the best chance for success (e.g., “data is king”). Contextual. Individuals with a... View Details
    Keywords: by Ben Rand
    • 27 Nov 2023
    • Research & Ideas

    Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

    lived in counties where voter registration favored either Republicans or Democrats leaned toward the majority party at the time of their first election. In fact, where people... View Details
    Keywords: by Ben Rand

      Productive Tensions: How Every Leader Can Tackle Innovation’s Toughest Trade-Offs

      How leaders can recast innovation’s toughest trade-offs—efficiency vs. flexibility, consistency vs. change, product vs purpose—as productive tensions.

      Why is leading innovation in today’s dynamic business environment so distressingly... View Details

      • 22 Nov 2023
      • Research & Ideas

      Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

      incorrect outcomes? For organizations: Lean in on learning Move beyond whether to adopt AI. Instead decide what specific tasks would benefit—and stay within those borders. Partner with academic or other... View Details
      Keywords: by Rachel Layne; Information Technology; Technology
      • 11 Dec 2023
      • Research & Ideas

      Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

      Is it still possible to build a career that is both morally satisfying and materially rewarding? To do well by doing good? Professionals and executives in a range of fields grapple with this question as rapid technological change and... View Details
      Keywords: by Scott Van Voorhis
      • 17 Feb 2020
      • Sharpening Your Skills

      How Entrepreneurs Can Find the Right Problem to Solve

      learn by doing. These tests lean toward solution building, but the idea is that you’re doing tests without building anything, or building very little, to get clarity on the problem and the customer. Common forms of these tests include:... View Details
      Keywords: by Julia Austin
      • 29 Jan 2014
      • Working Paper Summaries

      The Rising Cost of Consumer Attention: Why You Should Care, and What You Can Do about It

      Keywords: by Thales S. Teixeira
      • 26 Apr 2024
      • HBS Case

      Deion Sanders' Prime Lessons for Leading a Team to Victory

      the water problem became so bad that the team was unable to live in the school’s housing or use its athletic facilities. Sanders moved the team to a hotel and leaned on his business ties—including executives... View Details
      Keywords: by Avery Forman; Sports
      • Web

      Technology & Operations Management - Faculty & Research

      Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students April 8, 2025 Article Creating Workplaces Free of Forever Chemicals By: Joseph Allen, Heather Henriksen and Michael W. Toffel Forever chemicals are... View Details
      • 09 May 2024
      • Research & Ideas

      Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

      knowledge sharing outside one’s core department. That is one implication of a new study about how knowledge is shared that focuses on academia, but may offer lessons for technology, pharmaceutical development, and other STEM industries. In-person interactions with... View Details
      Keywords: by Ben Rand