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Show Results For
- All HBS Web
(662)
- News (105)
- Research (428)
- Events (2)
- Multimedia (1)
- Faculty Publications (104)
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
future might unfold. They realize and accept the limits of their knowledge and actively seek out the views of people with different lived experiences and perspectives. Explorers adopt what one executive calls a "software mindset,"... View Details
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
and integrating it into other products that form an integral part of ecosystems or when it is delivered through platform marketplaces (Cusumano et al., 2019a), the product’s relevant market and the logic of... View Details
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts, respectively. In a previous HBS Working View Details
- July 2024
- Case
Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones
By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
Cohen, Lauren, Richard Ryffel, Grace Headinger, and Sophia Pan. "Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones." Harvard Business School Case 225-009, July 2024.
- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
committed over time—and that commitment can withstand turnover among both management and frontline ranks. Know that it is not an easy task to combat generations of subconscious learning and socialization around what workplace merit, leadership, and belonging “look... View Details
- Web
Research - Global
comprehensive... 2025 Working Paper Turning Away from the State: Trade Shocks and Informal Insurance in Brazil By: Paula Rettl How does economic globalization affect vote choices? Conventional wisdom holds that voters who lose from economic View Details
- 11 Mar 2014
- First Look
First Look: March 11
draws on theories of entrepreneurship and history to explore the ways in which historical processes play an integral role in entrepreneurship. It builds off the plea by Joseph Schumpeter for an active exchange between historical... View Details
Keywords: Sean Silverthorne
- 10 Nov 2009
- First Look
First Look: Nov. 10
regarding the valuation of the firm. This exercise also highlights the challenges of valuing a small firm, where information and viable comparables are often limited or non-existent. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/110035-PDF-ENG View Details
Keywords: Martha Lagace
- 16 Feb 2016
- First Look
February 16, 2016
advertising and marketing services is best served through the coordination and integration of resources from both inside and outside the company, rather than assuming that these options are mutually exclusive. A review of advertising... View Details
Keywords: Sean Silverthorne
- Web
Online Business Courses & Certifications | HBS Online
results. 8 weeks, 5-8 hrs/week Enroll by February 27 $1,850 Certificate Sustainable Business Strategy Professor Rebecca Henderson Become a purpose-driven leader by learning how to influence key stakeholders and integrate values into your... View Details
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
for how these changes would be achieved. The Balanced Scorecard played an instrumental role in this process. While the pieces of the strategy existed, they were fragmented; some observers referred to it as "strategy du jour." The Balanced Scorecard helped to... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- Web
General Management - Faculty & Research
Business This article aims to explore the role of multinational enterprises in addressing grand societal challenges, emphasizing the need for integrating environmental and social aspects into business models. It offers an analysis of how... View Details
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
Recognizing foundational skills. The most durable skills in a labor market featuring rapid technological change are human skills. Employers need to make deepening such skills integral to their training and corporate learning programs.... View Details
- 22 Mar 2024
- Research & Ideas
Open Source Software: The $9 Trillion Resource Companies Take for Granted
staggering scope of the findings could help put a value on the work, so senior leaders and non-tech managers at firms understand just how important hiring open source expertise is to success. The results mark among the first comprehensive figures to quantify how... View Details
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
people seek in a successful leader: Passion Decisiveness Conviction Integrity Adaptability Emotional Toughness Emotional Resonance Self-Knowledge Humility The emotionalism that goes with passion is more common in America than elsewhere.... View Details
Keywords: by D. Quinn Mills
- 11 Aug 2009
- First Look
First Look: August 11, 2009
PublicationsHigh Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage Authors:Michael Beer Publication:Jossey-Bass, 2009 Abstract Integrating knowledge from strategic... View Details
Keywords: Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency reasons, but collaborative helping becomes even more vital in an era of knowledge work, when positive business outcomes... View Details
Keywords: Sean Silverthorne
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
online-security software firm OneTrust into an industry leader, so he changed how he lives. Now, he meditates daily and practices self-forgiveness. He says living a more grounded, balanced, and integrated life has made him a better... View Details
Keywords: by Lane Lambert
- 21 Apr 2023
- Research & Ideas
The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?
Camp. That same year, the US Federal Trade Commission said it would investigate loot boxes, which critics liken to a slot machine or a scratch ticket that's more accessible to children. The video game industry pushed back hard, arguing that loot boxes are an View Details
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
That kind of tacit knowledge is not easily captured in data and performance metrics, adds Sandino. “Amazon has been an expert on delivering non-perishable foods, but that is different than learning how to prepare certain foods, or knowing... View Details