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  • All HBS Web  (2,479)
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  • All HBS Web  (2,479)
    • People  (4)
    • News  (452)
    • Research  (1,694)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (856)
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  • Web

Sustainable Business Strategy Course | HBS Online

This course is part of the Business in Society and Strategy track. Introduction to Sustainable Business Strategy ENROLL NOW No application needed for our certificate programs.... View Details
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

discuss the three disciplines of channel management and why they are important? A: The three disciplines are mapping; building and editing; and aligning and influencing. The first discipline, mapping, is undertaken at an industry level to... View Details
Keywords: by Sean Silverthorne
  • Web

The Five Forces - Institute For Strategy And Competitiveness

differing goals, diverse approaches to competing, or lack familiarity with one another First described by Michael Porter in his classic 1979 Harvard Business Review article, Porter’s insights started a... View Details
  • Web

Key Concepts - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Key Concepts Value-based health care is one of the most important topics in health care transformation today. Value-based View Details
  • September 2008 (Revised August 2010)
  • Case

Boston Teacher Residency: Developing a Strategy for Long-term Impact

By: Stacey M. Childress, Geoff Eckman Marietta and Sara Suchman
In June 2008, Jesse Solomon, the founding director of the Boston Teacher Residency (BTR), faced an important decision about the organization's strategic direction. Since its founding in 2003, 125 of its graduates had joined the Boston Public Schools (BPS) and BTR had... View Details
Keywords: Restructuring; Teaching; Entrepreneurship; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Performance Improvement; Business Strategy; Education Industry; Boston
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Childress, Stacey M., Geoff Eckman Marietta, and Sara Suchman. "Boston Teacher Residency: Developing a Strategy for Long-term Impact." Harvard Business School Case 309-043, September 2008. (Revised August 2010.)
  • August 1996 (Revised August 1997)
  • Case

TNT Limited's Logistics Services in Asia (A): The Strategy

By: Michael Y. Yoshino and Carin-Isabel Knoop
Meredith Hellicar's mission as general manager of corporate development is to make TNT Ltd. one of the biggest and most diverse transport and logistic companies in the world, with approximately $5 billion in turnover in 1993, a leading provider of logistics services in... View Details
Keywords: Business or Company Management; Managerial Roles; Distribution; Logistics; Mission and Purpose; Partners and Partnerships; Strategy; Diversification; Transportation Industry; Asia; China; Indonesia; Thailand
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Yoshino, Michael Y., and Carin-Isabel Knoop. "TNT Limited's Logistics Services in Asia (A): The Strategy." Harvard Business School Case 397-017, August 1996. (Revised August 1997.)
  • Web

Philanthropy - Institute For Strategy And Competitiveness

must devise a strategy that commits to the goal of superior performance, develops a unique area of focus and approach, aligns operations to the strategy, and defines concrete... View Details
  • March 2009
  • Article

Customer Experience Creation: Determinants, Dynamics and Management Strategies

By: Leonard A. Schlesinger, Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen and Michael Tsiros
Retailers, such as Starbucks and Victoria's Secret, aim to provide customers a great experience across channels. In this paper we provide an overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience... View Details
Keywords: Customer Focus and Relationships; Business Strategy; Growth and Development Strategy; Retail Industry
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Schlesinger, Leonard A., Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen, and Michael Tsiros. "Customer Experience Creation: Determinants, Dynamics and Management Strategies." Journal of Retailing 85, no. 1 (March 2009).
  • Web

Data - Institute For Strategy And Competitiveness

performance of more than 150 nations across 46 clusters of goods and services export activity. This powerful approach reveals emerging patterns and strengths in a nation's competitive trade position. The analysis can be tailored View Details
  • Web

Strategy Execution Online Course | HBS Online

Strategy, Part II Featured Exercises Analyze your organization’s approach to managing common organizational tensions Identify strengths and deltas in your organization’s View Details
  • Web

Publications - Institute For Strategy And Competitiveness

Health Care by Alee Hernandez, Robert S. Kaplan, Mary L. Witkowski, C. Forrest Faison and Michael E. Porter In 2016, the Surgeon General of the Navy launched a value-based health care project at Naval Hospital Jacksonville. The project’s goals were View Details
  • Web

Video - Institute For Strategy And Competitiveness

development? The Social Progress Index was launched in 2013 as a holistic approach to benchmarking countries' social performance, independent of economic measures. SPI has been widely taken up on a global... View Details
  • January 2025
  • Supplement

A Winning Strategy (B): Innovation in Olympic Speed Skating

By: Rebecca Karp, Maria Roche, Maisie Wiltshire-Gordon and Tom Quinn
This case describes the aftermath of decisions made by two innovators in the Olympic sport of speed skating: the U.S. Men’s team, which devised a new approach to the team pursuit event; and Nils van der Poel, a Swedish skater who created a new training plan that defied... View Details
Keywords: Sports; Disruptive Innovation; Innovation Strategy; Competitive Strategy; Competitive Advantage; Knowledge Sharing; Performance Improvement; Sports Industry; United States; Sweden; Netherlands; Norway
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Karp, Rebecca, Maria Roche, Maisie Wiltshire-Gordon, and Tom Quinn. "A Winning Strategy (B): Innovation in Olympic Speed Skating." Harvard Business School Supplement 725-413, January 2025.

    Enabling Mission Impact: Funding Strategies for High-Risk High-Reward Innovation

    Governments and foundations around the world are urgently seeking strategies to optimize their investments across a range of distinctive missions targeted towards societal challenges. How should such investments be made, from early R&D spending to later-stage... View Details
    • Web

    Health Care - Institute For Strategy And Competitiveness

    the globe. The status quo is untenable, and everyone—providers, health plans, employers, governments, and most of all, patients—will suffer if we fail to fundamentally change our approach View Details
    • Web

    Value-Based Health Care - Institute For Strategy And Competitiveness

    Porter, Value-Based Health Care is a framework for restructuring health care systems around the globe with the overarching goal of value for patients. Key Concepts Value-based health care is one of the most important topics in health care transformation today.... View Details
    • 12 Oct 1999
    • Research & Ideas

    A Perfect Fit: Aligning Organization & Strategy

    their espoused strategy and management principles. Beer and Eisenstat began implementing the process ten years ago at Becton Dickinson and Company, a medical products and diagnostic systems supplier. "Ray Gilmartin, who was CEO at... View Details
    Keywords: by Judith A. Ross
    • 25 Feb 2020
    • News

    Why Layoffs are a Losing Strategy

    two students, Elana Silver Green (MBA 2010) and David Rosales (MBA 2010), later approached Sucher to express concern for the 3,000 people their classmates were eager to lay off... View Details
    Keywords: April White; Telecommunications; Information
    • 12 Apr 2010
    • Research & Ideas

    One Report: Better Strategy through Integrated Reporting

    management, reputation, strategy and other sustainability aspects. The informed investor assesses the quality of the company's risk management and whether it has considered the sustainability issues pertinent View Details
    Keywords: by Martha Lagace
    • Web

    Events & Presentations - Institute For Strategy And Competitiveness

    value-based health care. January 11-13, 2023 January 2023 MGB Residents & Fellows Course HBS Campus, Boston, MA The Institute for Strategy and Competitiveness works in collaboration with the program directors at Massachusetts General... View Details
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