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  • August 1996 (Revised August 1997)
  • Case

TNT Limited's Logistics Services in Asia (A): The Strategy

By: Michael Y. Yoshino and Carin-Isabel Knoop
Meredith Hellicar's mission as general manager of corporate development is to make TNT Ltd. one of the biggest and most diverse transport and logistic companies in the world, with approximately $5 billion in turnover in 1993, a leading provider of logistics services in... View Details
Keywords: Business or Company Management; Managerial Roles; Distribution; Logistics; Mission and Purpose; Partners and Partnerships; Strategy; Diversification; Transportation Industry; Asia; China; Indonesia; Thailand
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  • September 2008 (Revised August 2010)
  • Case

Boston Teacher Residency: Developing a Strategy for Long-term Impact

By: Stacey M. Childress, Geoff Eckman Marietta and Sara Suchman
In June 2008, Jesse Solomon, the founding director of the Boston Teacher Residency (BTR), faced an important decision about the organization's strategic direction. Since its founding in 2003, 125 of its graduates had joined the Boston Public Schools (BPS) and BTR had... View Details
Keywords: Restructuring; Teaching; Entrepreneurship; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Performance Improvement; Business Strategy; Education Industry; Boston
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  • Web

Strategy Execution Online Course | HBS Online

Strategy, Part II Featured Exercises Analyze your organization’s approach to managing common organizational tensions Identify strengths and deltas in your organization’s View Details
  • January 2025
  • Supplement

A Winning Strategy (B): Innovation in Olympic Speed Skating

By: Rebecca Karp, Maria Roche, Maisie Wiltshire-Gordon and Tom Quinn
This case describes the aftermath of decisions made by two innovators in the Olympic sport of speed skating: the U.S. Men’s team, which devised a new approach to the team pursuit event; and Nils van der Poel, a Swedish skater who created a new training plan that defied... View Details
Keywords: Sports; Disruptive Innovation; Innovation Strategy; Competitive Strategy; Competitive Advantage; Sports Industry; United States; Sweden; Netherlands; Norway
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  • Web

Publications - Institute For Strategy And Competitiveness

Health Care by Alee Hernandez, Robert S. Kaplan, Mary L. Witkowski, C. Forrest Faison and Michael E. Porter In 2016, the Surgeon General of the Navy launched a value-based health care project at Naval Hospital Jacksonville. The project’s goals were View Details
  • Web

Video - Institute For Strategy And Competitiveness

development? The Social Progress Index was launched in 2013 as a holistic approach to benchmarking countries' social performance, independent of economic measures. SPI has been widely taken up on a global... View Details
  • Web

The Five Forces - Institute For Strategy And Competitiveness

differing goals, diverse approaches to competing, or lack familiarity with one another First described by Michael Porter in his classic 1979 Harvard Business Review article, Porter’s insights started a... View Details
  • Web

Philanthropy - Institute For Strategy And Competitiveness

must devise a strategy that commits to the goal of superior performance, develops a unique area of focus and approach, aligns operations to the strategy, and defines concrete... View Details

    Enabling Mission Impact: Funding Strategies for High-Risk High-Reward Innovation

    Governments and foundations around the world are urgently seeking strategies to optimize their investments across a range of distinctive missions targeted towards societal challenges. How should such investments be made, from early R&D spending to later-stage... View Details
    • March 2009
    • Article

    Customer Experience Creation: Determinants, Dynamics and Management Strategies

    By: Leonard A. Schlesinger, Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen and Michael Tsiros
    Retailers, such as Starbucks and Victoria's Secret, aim to provide customers a great experience across channels. In this paper we provide an overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience... View Details
    Keywords: Customer Focus and Relationships; Business Strategy; Growth and Development Strategy; Retail Industry
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    • Web

    Data - Institute For Strategy And Competitiveness

    performance of more than 150 nations across 46 clusters of goods and services export activity. This powerful approach reveals emerging patterns and strengths in a nation's competitive trade position. The analysis can be tailored View Details
    • Web

    Value-Based Health Care - Institute For Strategy And Competitiveness

    Porter, Value-Based Health Care is a framework for restructuring health care systems around the globe with the overarching goal of value for patients. Key Concepts Value-based health care is one of the most important topics in health care transformation today.... View Details
    • Web

    Health Care - Institute For Strategy And Competitiveness

    the globe. The status quo is untenable, and everyone—providers, health plans, employers, governments, and most of all, patients—will suffer if we fail to fundamentally change our approach View Details
    • 25 Feb 2020
    • News

    Why Layoffs are a Losing Strategy

    two students, Elana Silver Green (MBA 2010) and David Rosales (MBA 2010), later approached Sucher to express concern for the 3,000 people their classmates were eager to lay off... View Details
    Keywords: April White; Telecommunications; Information
    • 12 Oct 1999
    • Research & Ideas

    A Perfect Fit: Aligning Organization & Strategy

    their espoused strategy and management principles. Beer and Eisenstat began implementing the process ten years ago at Becton Dickinson and Company, a medical products and diagnostic systems supplier. "Ray Gilmartin, who was CEO at... View Details
    Keywords: by Judith A. Ross
    • 12 Apr 2010
    • Research & Ideas

    One Report: Better Strategy through Integrated Reporting

    management, reputation, strategy and other sustainability aspects. The informed investor assesses the quality of the company's risk management and whether it has considered the sustainability issues pertinent View Details
    Keywords: by Martha Lagace
    • Web

    Events & Presentations - Institute For Strategy And Competitiveness

    value-based health care. January 11-13, 2023 January 2023 MGB Residents & Fellows Course HBS Campus, Boston, MA The Institute for Strategy and Competitiveness works in collaboration with the program directors at Massachusetts General... View Details
    • March 2005 (Revised January 2006)
    • Case

    Foreign Exchange Hedging Strategies at General Motors: Transactional and Translational Exposures

    By: Mihir A. Desai and Mark Veblen
    How should a multinational firm manage foreign exchange exposures? Examines transactional and translational exposures and alternative responses to these exposures by analyzing two specific hedging decisions by General Motors. Describes General Motors' corporate hedging... View Details
    Keywords: Multinational Firms and Management; Currency Exchange Rate; Expansion; Credit Derivatives and Swaps; Financial Management; Investment Funds; Risk and Uncertainty; International Finance; Auto Industry
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    • 19 Dec 2005
    • Research & Ideas

    The Regional Slice of Your Global Strategy

    conclaves twice a year to show its commitment to the regional initiative. Such conclaves might be mainly symbolic, but symbolism can go a long way. Philips has approached... View Details
    Keywords: by Pankaj Ghemawat
    • 22 Feb 2021
    • Book

    Reaching Today's Omnichannel Customer Takes a New Sales Strategy

    others will, and they don't have your best interests at heart. Contrary to conventional wisdom, moreover, value-pricing approaches are more available in many categories, as the examples in my book show. The... View Details
    Keywords: by Kristen Senz