Publications

October 2015 (Revised August 2018)
Case

Ozark Feed and Ag Corporation: The ERP Decision

By: Jan Hammond, Paul Kalmbach and Eric Bernstein

This case describes a medium-sized business that manufactures animal feed for commercial and companion animals. The company has been growing rapidly and is considering whether or not to implement an enterprise resource planning (ERP) system. Ozark currently uses an IT... View Details

Keywords: ERP Systems; Information Technology; Supply Chain Management; Growth Management; Performance Improvement; Animal-Based Agribusiness; Decision Choices and Conditions; Information Technology Industry; Information Technology Industry; Missouri; Oklahoma; Texas; Arkansas

February 2021
Article

Assessment of Electronic Health Record Use Between U.S. and Non-U.S. Health Systems

By: A Jay Holmgren, Lance Downing, David W. Bates, Tait D. Shanafelt, Arnold Milstein, Christopher Sharp, David Cutler, Robert S. Huckman and Kevin A. Schulman

Importance: Understanding how the electronic health record (EHR) system changes clinician work, productivity, and well-being is critical. Little is known regarding global variation in patterns of use.
Objective: To provide insights into which EHR... View Details

Keywords: Electronic Health Records; Health Care and Treatment; Online Technology; Information Technology Industry; Information Technology Industry

1970
Book

DYNFOR: A General Business and Economic Systems Simulator

By: R. L. Nolan

Keywords: Information Technology

September 2001
Teaching Note

Cisco Systems Architecture: ERP and Web-enabled IT TN

By: F. Warren McFarlan

Teaching Note for (9-301-099). View Details

Keywords: Information Technology Industry

February 2020 (Revised August 2020)
Case

Catalant's Operating System for the Future of Work

By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith

This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details

Keywords: Entrepreneurship; Information Technology; Talent and Talent Management; Business Model; Transformation

June 2001
Teaching Note

Cisco Systems Architecture: ERP and Web-enabled IT TN

By: Richard L. Nolan

Teaching Note for (9-301-099). View Details

Keywords: Information Technology Industry

November 2004
Case

The Electronic Product Code: Future Impact on the Global Food System

By: Ray A. Goldberg and James Weber

The Electronic Product Code (EPC) is a successor to the Uniform Product Code and will improve the efficiency and traceability of the global food system. This case focuses on how best to implement this new system and respect the privacy of the ultimate consumer, and the... View Details

Keywords: Information; Rights; Ethics; Consumer Behavior; Management Systems; Technology Adoption; Innovation and Invention; Food and Beverage Industry

Web

Doctoral Students | Information Technology

and technology products that support your research. Case Template Library Resources Polling Research Computing Services Research Information System (RIS), VPN access may be required Collaboration Tools to... View Details

Web

Strategic Plan | Information Technology

into the future. 3. Modernize Foundational Technology for Digital Transformation We modernize and enhance our strategically critical enterprise systems to ensure the business of the School can be done efficiently and in a manner that... View Details

October 1994
Supplement

Frito-Lay, Decision Support System Software: Windows Network Version

By: Lynda M. Applegate

Keywords: Decision Making; Applications and Software; Digital Platforms

June 1995
Supplement

Frito-Lay, Decision Support System Software: Macintosh Network Version

By: Lynda M. Applegate

Keywords: Decision Making; Applications and Software; Digital Platforms

November–December 2019
Article

Making Sense of Soft Information: Interpretation Bias and Loan Quality

By: Dennis Campbell, Maria Loumioti and Regina Wittenberg Moerman

We explore whether behavioral biases impede the effective processing and interpretation of soft information in private lending. Taking advantage of the internal reporting system of a large federal credit union, we delineate three important biases likely to affect the... View Details

Keywords: Soft Information; Lending; Banking; Information; Financing and Loans; Banks and Banking; Decision Making

June 2014
Supplement

Chung and Dasgupta: Information for Jordan Ramirez

By: Ian Larkin and Karen Huang

The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to... View Details

Keywords: Performance Appraisal; Performance Measurement; Employee Feedback; Motivation; Promotions; Human Capital; Performance Evaluation; Management Systems; Compensation and Benefits; Retention; Legal Services Industry; United States; Massachusetts

10 Dec 2013
Working Paper Summaries

Information and Incentives in Online Affiliate Marketing

Keywords: by Benjamin G. Edelman & Wesley Brandi; Publishing; Technology

Research Summary

The Role of Information Technology in the Provision of Services

By: James I. Cash

James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details

01 Apr 2001
News

Books: A Nation Transformed by Information

Edited by Alfred D. Chandler, Jr., and James W. Cortada (Oxford University Press) In their new book, A Nation Transformed by Information: How Information Has Shaped the United States from Colonial Times to the Present, HBS professor... View Details

Keywords: Information

01 Jun 2017
News

A Finger on the Pulse of the Financial System

What if it were possible to accurately predict and maybe even prevent the next global financial crisis? Harvard’s Behavioral Finance and Financial Stability (BFFS) Project, conceived at HBS and launched in July 2016, aims to do just that. An interdisciplinary... View Details

February 2011 (Revised August 2012)
Teaching Note

Emotiv Systems Inc.: It's the Thoughts that Count (TN)

By: Elie Ofek and Natalie Kindred

Teaching Note for 510050. View Details

Keywords: Product Launch; Technological Innovation; Applications and Software; Decision Choices and Conditions; Games, Gaming, and Gambling; Marketing Channels; Price

November 1986 (Revised June 1987)
Case

Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives

By: Frank V. Cespedes

Focuses on the compensation plan for Fieldcrest sales representatives. Management is reviewing the structure of the plan and must decide how to establish compensation goals and guidelines for the following year so that sales efforts are allocated among products and/or... View Details

Keywords: Markets; Competitive Strategy; Compensation and Benefits