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  • November 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 14: Managing Strategic Risk

By: Robert Simons
This module reading provides an overview of the business conduct boundaries, strategic boundaries, and internal control systems used to manage risk. Boundary systems—linked to clear, enforceable sanctions—are essential whenever demanding performance goals are set and... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Boundary Systems; Innovation; Internal Controls; Fraud; Human Behavior; Staff Experts; Strategy; Risk Management; Behavior; Governance Controls; Management Practices and Processes; Boundaries; Employees; Business Strategy; Innovation and Invention
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Simons, Robert. "Strategy Execution Module 14: Managing Strategic Risk." Harvard Business School Module Note 117-114, November 2016. (Revised December 2016.)
  • November 2008 (Revised January 2010)
  • Supplement

Stone Finch, Inc.: Young Division, Old Division, Student Spreadsheet (Brief Case)

By: Richard G. Hamermesh and Elizabeth Collins
Keywords: Organizational Behavior; Human Resource Management; Motivation; Business Growth; Motivation and Incentives; Leadership; Behavior; Business Growth and Maturation; Organizations; Human Resources
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Hamermesh, Richard G., and Elizabeth Collins. "Stone Finch, Inc.: Young Division, Old Division, Student Spreadsheet (Brief Case)." Harvard Business School Spreadsheet Supplement 084-157, November 2008. (Revised January 2010.)
  • 2016
  • Working Paper

Workplace Design: The Good, the Bad, and the Productive

By: Michael Housman and Dylan Minor
We study the effects of performance spillover in the workplace-both positive and negative-on several dimensions, and find that it is pervasive and decreasing in the physical distance between workers. We also find that workers have different strengths, and that while... View Details
Keywords: Strategic Human Resource Management; Peer Effects; Productivity; Spillovers; Toxic Worker; Strategy; Working Conditions; Performance Productivity; Human Resources
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Housman, Michael, and Dylan Minor. "Workplace Design: The Good, the Bad, and the Productive." Harvard Business School Working Paper, No. 16-147, June 2016.
  • September 2015 (Revised September 2020)
  • Case

Gap Inc.: Refashioning Performance Management

By: Joshua Margolis, Paul McKinnon and Michael Norris
In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and ranking system. The new process involved informal monthly meetings between managers and their reports, and it more... View Details
Keywords: Performance Management; Retail; HR; Motivation and Incentives; Performance; Management; Human Resources; Performance Evaluation; Apparel and Accessories Industry; Retail Industry
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Margolis, Joshua, Paul McKinnon, and Michael Norris. "Gap Inc.: Refashioning Performance Management." Harvard Business School Case 416-019, September 2015. (Revised September 2020.)
  • 1996
  • Working Paper

The Transformation of the Human Resource Function: Resolving the Tension Between a Traditional Administrative and a New Strategic Role

By: Michael Beer
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Beer, Michael. "The Transformation of the Human Resource Function: Resolving the Tension Between a Traditional Administrative and a New Strategic Role." Harvard Business School Working Paper, No. 97-003, July 1996.
  • September 2019
  • Supplement

Hidrovias do Brasil – Environmental, Social and Governance Initiatives

By: Boris Groysberg
Keywords: Human Resources; Private Equity; Entrepreneurship; Finance; Growth and Development; Leadership; Operations; Problems and Challenges; Transportation; Human Capital; Transportation Industry; Brazil
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Groysberg, Boris. "Hidrovias do Brasil – Environmental, Social and Governance Initiatives." Harvard Business School Multimedia/Video Supplement 420-712, September 2019.
  • November 2008 (Revised January 2010)
  • Teaching Note

Stone Finch, Inc.: Young Division, Old Division (Brief Case)

By: Richard G. Hamermesh and Elizabeth Collins
Teaching Note for 3214 View Details
Keywords: Organizational Behavior; Human Resource Management; Motivation; Business Growth; Motivation and Incentives; Leadership; Business Growth and Maturation; Organizations; Human Resources
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Hamermesh, Richard G., and Elizabeth Collins. "Stone Finch, Inc.: Young Division, Old Division (Brief Case)." Harvard Business School Teaching Note 083-211, November 2008. (Revised January 2010.)
  • 2005
  • Chapter

Corporate Intervention in Resource Allocation

By: T. R. Eisenmann
Keywords: Resource Allocation; Corporate Strategy
Citation
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Eisenmann, T. R. "Corporate Intervention in Resource Allocation." Chap. 12 in From Resource Allocation to Strategy, edited by Joseph L. Bower and Clark Gilbert. U.K.: Oxford University Press, 2005.
  • August 2020
  • Teaching Note

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull
Teaching note to accompany "People Analytics at McKinsey," HBS No. 418-023. View Details
Keywords: People Analytics; Analytics; Human Resource Management; Business Analytics
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Polzer, Jeffrey T., and Olivia Hull. "People Analytics at McKinsey." Harvard Business School Teaching Note 421-022, August 2020.
  • November 2008 (Revised January 2010)
  • Supplement

Stone Finch, Inc.: Young Division, Old Division, Spreadsheet Supplement for Instructors (Brief Case)

By: Richard G. Hamermesh and Elizabeth Collins
Keywords: Organizational Behavior; Human Resource Management; Motivation; Business Growth; Motivation and Incentives; Leadership; Behavior; Business Growth and Maturation; Organizations; Human Resources
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Hamermesh, Richard G., and Elizabeth Collins. "Stone Finch, Inc.: Young Division, Old Division, Spreadsheet Supplement for Instructors (Brief Case)." Harvard Business School Spreadsheet Supplement 084-158, November 2008. (Revised January 2010.)
  • July 2017
  • Article

Business Responsibilities for Human Rights: A Commentary on Arnold

By: Nien-hê Hsieh
Human rights have come to play a prominent role in debates about the responsibilities of business. In the business ethics literature, there are two approaches to the question of whether businesses have human rights obligations. The “moral” approach conceives of human... View Details
Keywords: Rights; Corporate Social Responsibility and Impact; Moral Sensibility; Society
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Hsieh, Nien-hê. "Business Responsibilities for Human Rights: A Commentary on Arnold." Business and Human Rights Journal 2, no. 2 (July 2017): 297–309.
  • November 2008 (Revised January 2010)
  • Case

Stone Finch, Inc.: Young Division, Old Division

By: Richard G. Hamermesh and Elizabeth Collins
CEO Jim Billings wants to attract energetic, entrepreneurial talent to Stone Finch, Inc., which comprises an older division that fabricates products like piping and tanks for water and wastewater processing plants, and a much newer division that develops biochemical... View Details
Keywords: Organizational Behavior; Human Resource Management; Motivation; Business Growth; Motivation and Incentives; Leadership; Business Subsidiaries; Innovation Strategy; Resource Allocation; Organizational Structure; Organizational Culture; Retention; Operations; Recruitment; Integration; Business Growth and Maturation; Mergers and Acquisitions; Growth and Development Strategy; Manufacturing Industry
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Hamermesh, Richard G., and Elizabeth Collins. "Stone Finch, Inc.: Young Division, Old Division." Harvard Business School Brief Case 083-214, November 2008. (Revised January 2010.)
  • November 2013
  • Exercise

People Management (Abridged)

By: Boris Groysberg
Highlights critical gaps between research and practice in the field of strategic human resources management. Also, aims to debunk some myths and preconceptions that general managers bring to their HR decisions. Before class, participants fill out a true-or-false... View Details
Keywords: Human Resources; Management; Compensation and Benefits; Retention; Performance Evaluation
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Groysberg, Boris. "People Management (Abridged)." Harvard Business School Exercise 414-055, November 2013.
  • April 2008
  • Teaching Note

TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial (Brief Case)

By: Michael Beer and Sunru Yong
Teaching note to case #2184 View Details
Keywords: Organizational Behavior; Meetings; Group Dynamics; Human Resource Management; Conflict; Leadership; Communication; Groups and Teams; Organizations; Decision Making; Human Resources; Conflict and Resolution
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Beer, Michael, and Sunru Yong. "TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial (Brief Case)." Harvard Business School Teaching Note 082-185, April 2008.
  • August 2017 (Revised July 2019)
  • Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe
Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details
Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan
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Bernstein, Ethan, Paul McKinnon, and Paul Yarabe. "GROW: Using Artificial Intelligence to Screen Human Intelligence." Harvard Business School Case 418-020, August 2017. (Revised July 2019.)
  • December 1981 (Revised February 1994)
  • Case

Dade County Resource Recovery Project

By: David E. Bell
Keywords: Environmental Sustainability; Energy; Government and Politics; Miami
Citation
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Bell, David E. "Dade County Resource Recovery Project." Harvard Business School Case 182-167, December 1981. (Revised February 1994.)
  • December 2011 (Revised April 2012)
  • Teaching Note

BBVA Compass: Marketing Resource Allocation (TN)

By: Sunil Gupta
Keywords: Marketing; Resource Allocation
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Gupta, Sunil. "BBVA Compass: Marketing Resource Allocation (TN)." Harvard Business School Teaching Note 512-051, December 2011. (Revised April 2012.)
  • November–December 2018
  • Article

Online Network Revenue Management Using Thompson Sampling

By: Kris J. Ferreira, David Simchi-Levi and He Wang
We consider a network revenue management problem where an online retailer aims to maximize revenue from multiple products with limited inventory constraints. As common in practice, the retailer does not know the consumer's purchase probability at each price and must... View Details
Keywords: Online Marketing; Revenue Management; Revenue; Management; Marketing; Internet and the Web; Price; Mathematical Methods
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Ferreira, Kris J., David Simchi-Levi, and He Wang. "Online Network Revenue Management Using Thompson Sampling." Operations Research 66, no. 6 (November–December 2018): 1586–1602.
  • July 2017 (Revised July 2018)
  • Case

Upwork: Creating the Human Cloud

By: Dylan Minor and David Yoffie
Stephane Kasriel, the new CEO of Upwork, the leading platform for freelance labor, needs to decide on how to redesign its business model. While the firm has been growing rapidly since the merger of Odesk and eLance, the newly combined firm continues to face problems of... View Details
Keywords: Strategy; Platform; Platform Businesses; Technology; Business Model; Digital Platforms; Growth and Development Strategy; Internet and the Web; Labor
Citation
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Minor, Dylan, and David Yoffie. "Upwork: Creating the Human Cloud." Harvard Business School Case 718-402, July 2017. (Revised July 2018.)
  • November 1989 (Revised June 1993)
  • Case

Managing Xerox's Multinational Development Center

Describes a manager's role in developing a staff group responsible for enhancing the efficiency of Xerox's worldwide logistics and inventory management systems. Illustrates a range of management strategies for upward and lateral influence in a complex organizational... View Details
Keywords: Multinational Firms and Management
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Eisenstat, Russell A. "Managing Xerox's Multinational Development Center." Harvard Business School Case 490-029, November 1989. (Revised June 1993.)
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