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    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • 12 PM – 1 PM EST, 05 Mar 2015
    • Webinars: Trending@HBS

    The Power of Noticing

    This program focuses on the journey needed for leaders to become first-class noticers. The power of noticing is deeply rooted in the rapidly evolving field of behavioral decision research, now popularized through such acclaimed books as Nudge and Thinking, Fast and... View Details
    • July 2002
    • Case

    Federal Reserve Bank of Chicago's Mentoring Program, The (A)

    By: David A. Thomas and Gina Carioggia
    Describes steps taken to implement and manage a successful employee mentoring program at the Federal Reserve Bank of Chicago. A cultural change at the bank provided the context out of which the program grew. The case describes the development of the program,... View Details
    Keywords: Design; Training; Human Resources; Employee Relationship Management; Public Ownership; Planning
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    • November 2005 (Revised May 2007)
    • Case

    Leading Change at Simmons (A)

    By: Tiziana E. Casciaro, Amy C. Edmondson, Stacy McManus and Kate Roloff
    Explores the challenge of managing large-scale organizational change at Simmons, an old and established company that manufactures and distributes mattresses. The new CEO, Charlie Eitel, hired to turn the organization's performance around, considers whether to implement... View Details
    Keywords: Organizational Change and Adaptation; Motivation and Incentives; Leading Change; Employee Relationship Management; Manufacturing Industry; Consumer Products Industry; United States
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    • 01 Oct 2007
    • Research & Ideas

    Encouraging Dissent in Decision-Making

    which all organized human groups are susceptible—the suppression, especially during planning and decision-making, of views that might be perceived as contentious or disruptive to an organization's foundational beliefs. Consider the costs... View Details
    Keywords: by Garry Emmons

      Leonard A. Schlesinger

      Leonard A. Schlesinger is Baker Foundation Professor at the Harvard Business School where he serves as Chair of the School’s Practice based faculty and faculty Chair of the MBA Field Global Immersion program. He has served as a member of the HBS faculty from 1978 to... View Details

      • 21 Oct 2008
      • First Look

      First Look: October 21, 2008

      critical element of biomedical research and development. This case describes the challenges of clinical research and its role in bringing breakthroughs to patients. Dr. Williams leads through his own research and special programs to train... View Details
      Keywords: Martha Lagace
      • Research Summary

      Growing as a Purposeful Leader

      By: Leonard A. Schlesinger

      Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details

      • March 2023
      • Case

      Walmart's Live Better U

      By: Boris Groysberg, Annelena Lobb and Kerry Herman
      Walmart’s Live Better U (LBU) program, which allowed its frontline employees and managers to attend college at Walmart’s expense, had expanded and changed over the course of five years. How could Walmart better develop the program for its associates and use it to meet... View Details
      Keywords: Talent and Talent Management; Compensation and Benefits; Higher Education
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      • September 2020 (Revised July 2022)
      • Case

      Tulsa Remote: Moving Talent to Middle America

      By: Prithwiraj (Raj) Choudhury, Emma Salomon and Brittany Logan
      Tulsa Remote sought to attract a diverse group of remote workers to the city of Tulsa, Oklahoma—and was willing to put its money where its mouth was, offering $10,000 and a range of wraparound services for its program participants. After a successful pilot year, which... View Details
      Keywords: Remote Work; Relocation; COVID-19 Pandemic; Community; Employment; Internet and the Web; Geographic Location; Programs; Employees; Diversity; Recruitment; Oklahoma; Tulsa
      Related
      • 10 Mar 2022
      • HBS Seminar

      Adina Sterling, Stanford

      • June 2014 (Revised September 2014)
      • Case

      Johnson & Johnson: The Promotion of Wellness

      By: John A. Quelch and Carin-Isabel Knoop
      To create the world's healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its "Culture of Health" program globally, customized by location, culture, and specific health needs to offer prevention-focused education,... View Details
      Keywords: Healthcare; Employee Motivation; Transformation; Ethics; Health; Human Resources; Leadership; Management; Personal Development and Career; Problems and Challenges; Strategy; Health Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; North and Central America; Middle East; Latin America; Europe; Asia
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        George C. Lodge

        Professor Lodge had been a member of the Harvard Business School faculty since 1963. Before his retirement in 1997, he taught a number of courses in the MBA Master's Program and in various HBS executive programs. in the MBA program these included: Business,... View Details

        • March 2023 (Revised May 2023)
        • Supplement

        OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

        By: Linda A. Hill and Lydia Begag
        In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
        Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
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          Robert S. Huckman

          Robert Huckman is the Albert J. Weatherhead III Professor of Business Administration at Harvard Business School, the Howard Cox Faculty Chair of the HBS Healthcare Initiative, and the Unit Head for View Details

          Keywords: biotechnology; health care; manufacturing; pharmaceuticals
          • 30 Jul 2013
          • First Look

          First Look: July 30

          Publications 2013 pub Rx: Human Nature: How Behavioral Economics Is Promoting Better Health Around the World By: Ashraf, Nava Abstract—Why doesn't a woman who continues to have unwanted pregnancies avail herself of the free contraception... View Details
          Keywords: Anna Secino
          • March 2010 (Revised October 2018)
          • Case

          Toby Johnson (A): Leading After School

          By: Boris Groysberg, Leslie Danford, Amy Lodge and Tereh Sayles
          After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development Program (LDP). For her first assignment with PepsiCo, Johnson accepted a position as a manufacturing-manager... View Details
          Keywords: Leading Change; Organizational Change and Adaptation; Organizational Structure; Compensation and Benefits; Business or Company Management
          Related
          • 24 Jun 2021
          • Blog Post

          Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

          The first MBA/MPP and MBA/MPA-ID joint degree programs are 10 years old! 89% of HBS | HKS joint degree alumni have told us that they worked in a role allowing usage of both degrees. Learn more about a few members from the Class of 2011... View Details
          • 2014
          • Other Unpublished Work

          Nudging Physicians to Pursue Careers in Underserved Areas: A Case for Behavioral Economics

          By: Joseph Lopez, Mona Singh, Nava Ashraf and Joel Weissman
          Currently, more than 60 million Americans live in "Health Professional Shortage Areas." Unless policymakers can encourage more physicians to practice in medically under-resourced areas, an increased number of uninsured individuals newly able to obtain health insurance... View Details
          Keywords: Access To Care; Health Economics; Health Reform; Minority Health; Disparities; Health Care and Treatment; Health Industry
          Related
          • Research Summary

          Overview

          Dr. Logg studies how people can improve the accuracy of their judgments and decisions. Her main program of work examines when people are most likely to leverage the power of algorithms to improve their accuracy. Research on what she calls “theory of machine” is... View Details
          Keywords: Decision Making; Judgment; Algorithms; Advice Taking