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Show Results For
- All HBS Web
(480)
- News (171)
- Research (222)
- Events (1)
- Multimedia (23)
- Faculty Publications (129)
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- 2019
- Working Paper
The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment
By: Donald Ngwe, Kris J. Ferreira and Thales Teixeira
Many online stores are designed such that shoppers can easily access any available discounted products. We propose that deliberately increasing search frictions by placing small obstacles to locating discounted items can improve online retailers’ margins and even... View Details
Keywords: E-commerce; Online Retailing; Friction; Effor; Search Costs; Price Discrimination; Consumer Behavior; Price; Search Technology
Ngwe, Donald, Kris J. Ferreira, and Thales Teixeira. "The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment." Harvard Business School Working Paper, No. 19-080, January 2019.
- 03 Nov 2016
- Op-Ed
Forget About Making College Affordable; Make it a Good Investment
Donald Trump has not issued an official platform on student debt, although he has referenced reducing college costs and lowering interest rates on student loans. Hillary Clinton has offered a variety of proposals. Echoing Bernie Sanders,... View Details
- Panel Discussion
Chief Executive Officers’ Dialogue: Towards an Agenda for Inclusive Growth in Africa
By: Robert Gumede, Aziz Mebarek, Jubril Adewale Tinubu, Catherine Samba-Panza, Euvin Naidoo, Donald Kaberuka and Lerato Mbele
Gumede, Robert, Aziz Mebarek, Jubril Adewale Tinubu, Catherine Samba-Panza, Euvin Naidoo, Donald Kaberuka, and Lerato Mbele. "Chief Executive Officers' Dialogue: Towards an Agenda for Inclusive Growth in Africa." African Development Bank Group Annual Meetings, African Development Bank Group (AfDB), Lisbon, Portugal, June 9–10, 2011.
- 2019
- Working Paper
The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization
By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
The Indian banknote demonetization in 2016 was one of the most significant international events of that year. Overnight, 86% of Indian currency in circulation was declared invalid unless exchanged for new bills. The sudden and unexpected demonetization constituted a... View Details
Keywords: Cash On Delivery; Online Retail; Product Returns; Payment Methods; Digitization; Emerging Markets; Currency; Internet and the Web; Demand and Consumers; Retail Industry; India
Bandi, Chaithanya, Antonio Moreno, Donald Ngwe, and Zhiji Xu. "The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization." Harvard Business School Working Paper, No. 19-123, June 2019.
- 2018
- Working Paper
Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets
By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
We investigate how dynamic pricing can lead to more product returns in the online retail industry. Using detailed sales data of more than two million transactions from the Indian online retail market, where price promotions are very common, we document two types of... View Details
Keywords: Cash On Delivery; Dynamic Pricing; Online Retail; Payment Methods; Strategic Customer Behavior; Opportunistic Returns; Price; Policy; Consumer Behavior; Emerging Markets; Retail Industry
Bandi, Chaithanya, Antonio Moreno, Donald Ngwe, and Zhiji Xu. "Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets." Harvard Business School Working Paper, No. 19-030, September 2018.
- 07 Dec 2015
- Research & Ideas
The Rise of Personalized Entrepreneurial Finance and Other VC Trends
individuals who (with a few exceptions, like the Donald Trumps of the world) prefer to fly under the radar, even while investing significant amounts of their own capital in various startups. So it’s been hard to study them, and the work... View Details
- 04 Sep 2019
- Research & Ideas
'I Know Why You Voted for Trump' and Other Motivation Misperceptions
After Donald Trump won the US presidency in 2016, many Americans who hadn’t voted for him wondered: What exactly motivated so many other voters to choose him? It was a question right in the research wheelhouse of Harvard Business School... View Details
Keywords: by Dina Gerdeman
- 02 Mar 2018
- Op-Ed
Op-Ed: Trump’s Tariffs Could Harm Allies as Much as Opponents
After many on and off signals, President Donald Trump pulled the trigger March 1 and announced he would slap long-term duties on steel (25 percent) and aluminum (10 percent) imports next week. The last imposition of tariffs on steel by... View Details
- September 1983
- Article
Budgetary Time Bombs: Controlling Government Loan Guarantees
By: Carliss Y. Baldwin, Donald R. Lessard and Scott P. Mason
Baldwin, Carliss Y., Donald R. Lessard, and Scott P. Mason. "Budgetary Time Bombs: Controlling Government Loan Guarantees." Canadian Public Policy 9, no. 3 (September 1983).
- January 1987 (Revised January 2002)
- Case
Baker Precision Instruments, Inc.
By: Ramchandran Jaikumar, Roy Shapiro, Donald Rosenfield and Kathryn E. Stecke
A rapidly growing machine parts manufacturer is trying to decide whether to acquire an advanced Flexible Manufacturing System or Systems. The selection decisions must address the impact of new technology, the effect of setup times on production planning and capacity,... View Details
Keywords: Information Technology; Cost vs Benefits; Machinery and Machining; Production; Decision Choices and Conditions; Management Systems; Manufacturing Industry; Industrial Products Industry
Jaikumar, Ramchandran, Roy Shapiro, Donald Rosenfield, and Kathryn E. Stecke. "Baker Precision Instruments, Inc." Harvard Business School Case 687-052, January 1987. (Revised January 2002.)
- 20 May 2019
- Research & Ideas
Activist CEOs Are Rising Up—and Their Customers Are Listening
When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details
Keywords: by Michael Blanding
- 04 Jun 2018
- Research & Ideas
Think of it as Professors in Cars Having Coffee
series, gathers in a basement studio at HBS with Desai and Oberholzer-Gee, as well as the occasional guest, to talk about current events, pop culture, and pet peeves. Desai is the Mizuho Financial Group Professor of Finance; Moon is the View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
In this regard, Donald Shaw commented that "We are nowhere close to concerning ourselves with controlling healthcare when we have not defined adequately what it should accomplish and can accomplish for those who are asked to pay for... View Details
- 07 Oct 2024
- Research & Ideas
Election 2024: Why Demographics Won't Predict the Next President
shifts are apparent in the race between former President Donald Trump and Vice President Kamala Harris. Trump, a Republican, has recently been trying to soften his anti-abortion position amid signs he may be losing support from women.... View Details
Keywords: by Jay Fitzgerald
- Article
Determining Our Destiny: Do Restrictions to Collective Autonomy Fuel Collective Action?
By: Frank J. Kachanoff, Nour Kteily, Thomas H. Khullar, Hyun Joon Park and Donald M. Taylor
Kachanoff, Frank J., Nour Kteily, Thomas H. Khullar, Hyun Joon Park, and Donald M. Taylor. "Determining Our Destiny: Do Restrictions to Collective Autonomy Fuel Collective Action?" Journal of Personality and Social Psychology 119, no. 3 (September 2020): 600–632.
- December 2004
- Article
Prevalence and Incidence of Androgen Deficiency in Middle-Aged and Older Men: Estimates from the Massachusetts Male Aging Study
By: Andre B. Araujo, Amy B. O'Donnell, Donald J. Brambilla, William Simpson, Christopher Longcope, Alvin M. Matsumoto and John B. McKinlay
Araujo, Andre B., Amy B. O'Donnell, Donald J. Brambilla, William Simpson, Christopher Longcope, Alvin M. Matsumoto, and John B. McKinlay. "Prevalence and Incidence of Androgen Deficiency in Middle-Aged and Older Men: Estimates from the Massachusetts Male Aging Study." Journal of Clinical Endocrinology & Metabolism 89, no. 12 (December 2004): 5920–5926.
- January 2019
- Teaching Note
The Golden Triangle: Back in Business (A)
By: William R. Kerr, Joseph B. Fuller, Manjari Raman and Donald Maruyama
- November 2018
- Supplement
Zalora PH: Solving the Profitability Challenge by Hiding Discounts Online
By: Thales S. Teixeira, Donald Ngwe, Leandro A. Guissoni and Samy Dana
Teixeira, Thales S., Donald Ngwe, Leandro A. Guissoni, and Samy Dana. "Zalora PH: Solving the Profitability Challenge by Hiding Discounts Online." Harvard Business School Multimedia/Video Supplement 519-703, November 2018.
- Article
Celebrating the Work of Keith Murnighan
By: Donald E. Conlon, Max Bazerman, Deepak Malhotra and Madan M. Pillutla
In this tribute, four scholars highlight research published during the career of 2015 International Association for Conflict Management Lifetime Achievement Award Winner Keith Murnighan. In the four sections of the paper, each scholar highlights one of Keith’s... View Details
Keywords: Conflict Management
Conlon, Donald E., Max Bazerman, Deepak Malhotra, and Madan M. Pillutla. "Celebrating the Work of Keith Murnighan." Negotiation and Conflict Management Research 9, no. 4 (November 2016): 332–344.
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
growth. One respondent turned the topic on its head, posing a more interesting question of whether equality fosters productivity. Several felt that innovation and productivity increases are leading to inequality. As Donald Shaw put it,... View Details
Keywords: by James Heskett