Publications

Educators

Article

Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry

Recent work in the field of management has focused on "dynamic capability," the ability of a firm to develop new capabilities in response to shifts in its external environment, as a significant source of competitive advantage. This paper enhances our understanding of... View Details

Keywords: Management; Technology; History; Competition; Competency and Skills; Investment; Technological Innovation; Business Ventures; Geographic Location; Knowledge Acquisition; Competitive Advantage; Change

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05 Oct 2017
Blog Post

Working as a Software Engineer in Industrial Technology

ways that I can count during my first year. With nothing but a budding interest in space technology, I was able to learn the basics of optical communication technology at the Lincoln Laboratory from the team... View Details

Keywords: Technology

Research Summary

Overview

By: Debora L. Spar

My work focuses generally on the intersection between technological change and societal structures, and on the many areas in which business both shapes and is shaped by societal norms. View Details

Keywords: Technological And Scientific Innovation; Technological Change: Choices And Consequences; Business ＆ Government Relations; Business And Community; Capitalism; Reproduction; Technological Innovation; Government and Politics; Gender; Business History; Business and Government Relations; Education Industry; United States; Europe; Africa; Asia

August 2003
Teaching Note

Computer Associates International Inc.: Governance and Investor Communication Challenge (TN)

By: Paul M. Healy

Teaching Note for (9-103-007). View Details

Keywords: Information Technology Industry; Information Technology Industry

03 Sep 2012
News

A tale of technology and the written word

Keywords: Arts, Sports, Language, Driving, and Other Schools; Educational Services; Educational Support Services; Educational Services; Social Assistance; Health, Social Assistance

November 2017 (Revised September 2020)
Supplement

Miami's Tech Future (B): Building the Entrepreneurial Ecosystem

By: Rosabeth Moss Kanter

In 2017, Miami was rated #1 among U.S. cities for startups, but about 40th for “scale-ups” – growth companies. This case shows how leaders of incubators and accelerators supported startups and a culture of entrepreneurship, but also describes some factors limiting... View Details

Keywords: Scaling; Growth; Startup; Community Engagement; Community Impact; Community Relations; Business Startups; Entrepreneurship; Information Technology; Growth and Development Strategy; Business and Community Relations; Miami; Florida

19 Aug 2016
News

Using Technology to Help Reclaim Lives from Addiction

“Lionrock is my revenge against addiction,” says Peter Loeb (MBA 1991), cofounder and chief executive of Lionrock Recovery, the largest online addiction recovery program in the US and Canada. “This venture is part of my healing.” A seasoned business innovator with... View Details

25 Feb 2015
HBS Seminar

Beril Toktay, Scheller College of Business, Georgia Institute of Technology

1980
Article

Communication and Technical Roles in R&D Laboratories: An Information Processing Approach

By: M. Tushman and D. Nadler

Keywords: Communication; Information Technology; Research and Development; Information

October 1993
Article

Developer-user Interaction and User Satisfaction in Internal Technology Transfer

By: D. A. Leonard-Barton and D. Sinha

Keywords: Relationships; Information Technology; Communication; Customer Satisfaction

21 Jan 2021
Blog Post

How I Used the HBS Community to Hone My Professional Goals

straightforward as I thought it would be. Of course, everything looks perfectly planned and linear in retrospect, but in reality, it definitely was not for me and I pivoted a couple of times. I started my first (RC) year at HBS focused on internship recruiting for... View Details

Web

IT Strategy: Improving Service to Support Innovation | Information Technology

community satisfaction. To achieve this, the team continually takes in feedback to ensure our offerings are aligned to our customers’ evolving needs. Over the past several years, a few areas for improvement emerged for View Details

October 2019 (Revised January 2020)
Technical Note

5G Wireless Technology, 2019

By: David B. Yoffie, Roneal Desai and Lili Ouyang

This Note explores the technology and economics of emerging 5G networks. View Details

Keywords: Technology Change; Information Technology; Strategy; Technological Innovation; Communications Industry

Educators

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Winner of the 2021 Ralph Gomory Best Industry Studies Paper Award from the Industry Studies Association for "Technological Leadership (de)Concentration: Causes in Information and Communication Technology... View Details

2020
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 3 Transaction Free Zones

By: Carliss Y. Baldwin

In Chapter 2 we saw that the most economical locations for transactions in a task network are the so-called thin crossing points—places where transfers are easy to define, count and pay for. However, in many places in the task network, transfers of material, energy,... View Details

Keywords: Modularity; Information Technology; Organizations

SSRN

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November 2022 (Revised December 2024)
Case

Hugging Face (A): Serving AI on a Platform

By: Shane Greenstein, Daniel Yue, Sarah Gulick and Kerry Herman

It is fall 2022, and open-source AI model company Hugging Face is considering its three areas of priorities: platform development, supporting the open-source community, and pursuing cutting-edge scientific research. As it expands services for enterprise clients, which... View Details

Keywords: Community; Open-source; AI and Machine Learning; Product Development; Networks; Service Delivery; Research; Governance; Business and Stakeholder Relations; Technology Industry; Technology Industry; United States

Educators

Web

Lucky Ones Coffee: Employing People with Disabilities | Information Technology

business better and you can make the world better by reaching out to a different community for employees than you have before. Richard S. Ruback ; Baker Foundation Professor Willard Prescott Smith Professor of Corporate Finance, Emeritus... View Details

Forthcoming
Article

Beefing IT Up for Your Investor? Engagement with Open Source Communities, Innovation, and Startup Funding: Evidence from GitHub

By: Annamaria Conti, Christian Peukert and Maria P. Roche

We study the engagement of nascent firms with open source communities and its implications for innovation and attracting funding. To do so, we link data on 160,065 U.S. startups from Crunchbase to their activities on the open source software development platform... View Details

Keywords: Startups; Knowledge; Open Source Communities; GitHub; Machine Learning; Innovation; Business Startups; Venture Capital; Information Technology; Strategy