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  • All HBS Web  (1,196)
    • People  (2)
    • News  (296)
    • Research  (638)
    • Events  (53)
    • Multimedia  (13)
  • Faculty Publications  (547)
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  • Research Summary

Intangible Resources

Getting Known by the Company you Keep: Publicizing the Qualifications and Associations of Skilled Employees to Indicate Producer Quality (with Peter Roberts) Under second review at Industrial and Corporate Change.

In a second paper with Peter Roberts (Emory... View Details

    Amy C. Edmondson

    Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of... View Details

    Keywords: health care; nonprofit industry; professional services; consulting

      Willy C. Shih

      Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration.  He is part of the Technology and Operations Management Unit, and he teaches in the MBA and Executive Education Programs.  His expertise is in manufacturing, product... View Details

      Keywords: aerospace; automotive; biotechnology; communications; computer; digital imaging; electrical equipment; electronics; entertainment; high technology; industrial goods; information technology industry; manufacturing; retailing; semiconductor
      • 03 Jun 2021
      • News

      CEOs Are the Problem

      • February 2023 (Revised May 2023)
      • Case

      CalPERS Private Equity 2.0

      By: Josh Lerner, John D. Dionne and Alys Ferragamo
      Yup Kim, the Head of Investments, Private Equity at the California Public Employees’ Retirement System (CalPERS), reflected on the pension fund’s private equity strategy. In July of 2022, the fund was in the midst of a multi-year turnaround strategy with the goal to... View Details
      Keywords: Private Equity; Investment Portfolio; Retirement; Leadership; Strategy; Public Sector
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      Lerner, Josh, John D. Dionne, and Alys Ferragamo. "CalPERS Private Equity 2.0." Harvard Business School Case 223-048, February 2023. (Revised May 2023.)
      • 19 Sep 2021
      • News

      ‘A Watershed Moment’: With Public Debuts of Toast and Ginkgo, Boston Is Remaking Its Startup Scene

      • 07 Apr 2021
      • News

      Zoom meetings, hybrid work models: What to expect when returning to the office

        Ananth Raman

        Ananth Raman is a professor in the Technology and Operations Management area where he has taught courses on various aspects of Operational Excellence—supply chain management, technology and operations management, and service operations—to MBA students... View Details

        Keywords: apparel; retailing; software
        • April 1996 (Revised April 2004)
        • Case

        Virtual Vineyards

        By: Jeffrey F. Rayport, Alvin J. Silk, Lisa Klein Pearo and Thomas A. Gerace
        Virtual Vineyards markets wine from small California vineyards directly to consumers through its site on the World Wide Web. It also facilitates fulfillment of customer orders. The case focuses on the ways in which Virtual Vineyards provides value to end consumers... View Details
        Keywords: Customer Focus and Relationships; Technological Innovation; Management; Service Operations; Internet and the Web
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        Rayport, Jeffrey F., Alvin J. Silk, Lisa Klein Pearo, and Thomas A. Gerace. "Virtual Vineyards." Harvard Business School Case 396-264, April 1996. (Revised April 2004.)
        • December 2020 (Revised September 2023)
        • Case

        PG&E and the First Climate Change Bankruptcy

        By: Stuart C. Gilson and Sarah L. Abbott
        In early 2020, the California-based utility PG&E filed a second amended plan of reorganization. PG&E had filed for Chapter 11 bankruptcy in the face of more than $30 billion of legal claims brought against it for its alleged role in causing California wildfires. The... View Details
        Keywords: Chapter 11; Utilities; Liabilities; Restructuring; Insolvency and Bankruptcy; Debt Securities; Legal Liability; Climate Change; Utilities Industry; United States
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        Gilson, Stuart C., and Sarah L. Abbott. "PG&E and the First Climate Change Bankruptcy." Harvard Business School Case 221-057, December 2020. (Revised September 2023.)
        • September 2008
        • Article

        What T. R. Took: The Economic Impact of the Panama Canal, 1903-1937

        By: Noel Maurer and Carlos Yu
        The Panama Canal was one of the largest public investments of its time. In the first decade of its operation, the canal produced significant social returns for the United States. Most of these returns were due to the transportation of petroleum from California to the... View Details
        Keywords: History; Development Economics; International Relations; Investment Return; Negotiation Deal; Panama; United States
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        Maurer, Noel, and Carlos Yu. "What T. R. Took: The Economic Impact of the Panama Canal, 1903-1937." Journal of Economic History 68, no. 3 (September 2008).
        • 15 Apr 2020
        • News

        Creating a Fearless Organization With Amy Edmondson

        • April 2024
        • Article

        Pay-As-You-Go Insurance: Experimental Evidence on Consumer Demand and Behavior

        By: Raymond Kluender
        Pay-as-you-go contracts reduce minimum purchase requirements which may increase market participation. We randomize the introduction and price(s) of a novel pay-as-you-go contract to the California auto insurance market where 17 percent of drivers are uninsured. The... View Details
        Keywords: Contracts; Consumer Behavior; Price; Personal Finance; Insurance Industry; California
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        Kluender, Raymond. "Pay-As-You-Go Insurance: Experimental Evidence on Consumer Demand and Behavior." Review of Financial Studies 37, no. 4 (April 2024): 1118–1148.
        • 21 May 2012
        • News

        OSHA Saves Lives and Jobs

        • 16 Sep 2015
        • News

        Faculty Q&A: The Working World

        • 05 Feb 2016
        • News

        The Super Bowl according to Business of Sports Expert Stephen Greyser

          Michael W. Toffel

          Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details

          • August 2023
          • Article

          Impact of Social Needs Case Management on Use of Medical and Behavioral Health Services: Secondary Analysis of a Randomized Controlled Trial

          By: Mark D. Fleming, Crystal Guo, Margae Knox, Daniel M. Brown, Elizabeth A. Hernandez and Amanda L. Brewster
          Social needs case management is an increasingly common strategy used by health care organizations to address integrated health and social needs. These programs connect patients to resources such as food assistance, housing, transportation, or income benefits, in... View Details
          Keywords: Health Care and Treatment; Medical Specialties; Programs; Human Needs; Welfare; Health Industry; California
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          Fleming, Mark D., Crystal Guo, Margae Knox, Daniel M. Brown, Elizabeth A. Hernandez, and Amanda L. Brewster. "Impact of Social Needs Case Management on Use of Medical and Behavioral Health Services: Secondary Analysis of a Randomized Controlled Trial." Annals of Internal Medicine 176, no. 8 (August 2023): 1139–1141.
          • April 2012 (Revised February 2013)
          • Case

          Learning About Reducing Hospital Mortality at Kaiser Permanente

          By: Anita Tucker
          In 2011, Kaiser Permanente Northern California (KPNC) region's efforts to reduce mortality in their 21 hospitals is showing promise. They developed and launched a region-wide initiative to improve the treatment of sepsis, a serious and often deadly medical condition.... View Details
          Keywords: Change Management; Health Care and Treatment; Performance Improvement; Health Industry; California
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          Tucker, Anita. "Learning About Reducing Hospital Mortality at Kaiser Permanente ." Harvard Business School Case 612-093, April 2012. (Revised February 2013.)

            Brian L. Trelstad

             

            Brian Trelstad is a Senior Lecturer at Harvard Business School in the General Management Unit and the Faculty Chair of the Advanced Leadership Initiative. He teaches elective courses on Social Entrepreneurship and Systems... View Details

            Keywords: education industry; health care; service industry; emerging market private equity; private equity (other); venture capital industry
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