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Publications

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  • All HBS Web  (648)
    • News  (214)
    • Research  (410)
  • Faculty Publications  (89)

Show Results For

  • All HBS Web  (648)
    • News  (214)
    • Research  (410)
  • Faculty Publications  (89)
← Page 9 of 648 Results →
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

and agility in their processes. Accelerate takes those steps and "turbocharges them," he says. Under a dual operating system, all processes and activities that involve what a company already knows how to do stay on the regular,... View Details
Keywords: by Kim Girard
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details
Keywords: by Joseph L. Bower
  • 30 Oct 2012
  • First Look

First Look: October 30

  PublicationsHappy Money: The Science of Smarter Spending Authors:Elizabeth Dunn and Michael Norton Publication:Simon & Schuster, forthcoming Abstract If you think money can't buy happiness, you're not spending it right. Two rising... View Details
Keywords: Sean Silverthorne
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

a lot of information out there—particularly in the business press. If these aren't familiar terms, and if one doesn't have a way of putting it all together, then you can't process all of this information as effectively as possible. I... View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2024
  • News

Case Study: Testing the Waters

Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade
  • 30 Jun 2014
  • Lessons from the Classroom

The Role of Emotions in Effective Negotiations

storm. They intentionally picked the situation as one to which students could relate. "Our MBAs generally feel like they are very ill-equipped for negotiation, whether that's dealing with a landlord or buying a car—let alone the... View Details
Keywords: by Michael Blanding; Entertainment & Recreation; Sports
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

underinvestment in the economy and managers trying to buy back stocks to appease shareholders while neglecting good investments. Or, worse yet, managers could be trying to boost earnings metrics to flatter themselves. At the same time,... View Details
Keywords: by Dina Gerdeman
  • 02 Mar 2010
  • First Look

First Look: March 2

with these historical accounts. This paper, by examining the resource allocation process closely, identifies a specific set of circumstances in which intervention by top management is critical to a firm's ability to adopt new ways of... View Details
Keywords: Martha Lagace
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

address concerns, and ultimately get everyone back on the same track to achieve team goals. Team leaders should focus their relaunch in four key areas. Revisit your shared purpose. A relaunch ensures that every team member understands and View Details
Keywords: by Sean Silverthorne
  • 01 Dec 2019
  • News

Bridging the Gap

officials, nonprofit leaders, and business executives, they kick-start that process by coming together for four days—and learning to speak each other’s language—in a Hawes Hall classroom. You can see it starting to happen in a discussion... View Details
Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government
  • 24 Sep 2018
  • Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

personnel who had no previous experience with measuring costs at all. Working with local administrators, the team designed a simple procedure for collecting data on patient care. As the case explains: “The process started with the data... View Details
Keywords: by Carmen Nobel; Health
  • 01 Jan 2005
  • News

Joseph J. O'Donnell, MBA 1971

Founder, Chairman & CEO, Boston Culinary Group, Inc. Return to Alumni Achievement Awards main page EARLIER EDUCATION Harvard College, 1967 A.B., Government and Economics LIFELONG LESSON FROM HBS "The analytical process I learned at HBS... View Details
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

Science—most companies are going about that process all wrong. Double profit by retaining customers Co-written with Aurelie Lemmens of the Rotterdam School of Management, the paper describes how companies can more than double profits from... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 12 Mar 2021
  • News

My Favorite Case

raised in the case are how to raise the necessary capital and structure the deal and whether or not to buy the company. This case inspired me to think about small business and manufacturing in a more positive way. It confirmed that I no... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 06 Jun 2008
  • What Do You Think?

Why Don’t Managers Think Deeply?

According to the Zaltmans, while nearly all research techniques commonly used today probe humans only at their conscious level, the subconscious (offering deep insights) really determines behavior, and that explains why humans don't behave as they say they will,... View Details
Keywords: by Jim Heskett
  • 02 Jun 2010
  • First Look

First Look: June 2

and Dan Ariely Publication:Psychological Science 21 (2010) Abstract Although people buy counterfeit products to signal positive traits, we show that wearing counterfeit products makes individuals feel less authentic and increases their... View Details
Keywords: Martha Lagace
  • Web

Disruptive Innovation Online Course | HBS Online

model and mindset to our business and culture. Dave Nelson Head of Sales at WegoWise Discover what causes customers to buy your products and why, and predict when disruption will happen. The course equipped me with new ways to think about... View Details
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order them at Amazon. This is called... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

recognizing and overcoming impasse? A: In my book I write about 6 phases in the impasse process. The process is not meant to be rigidly linear because obviously there's back and forth between any 2 of these phases or even between more... View Details
Keywords: by Martha Lagace
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and the new process flow for... View Details
Keywords: Dina Gerdeman
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