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- Faculty Publications (88)
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- All HBS Web (642)
- Faculty Publications (88)
- 16 Mar 2010
- First Look
First Look: March 16
anti-trust immunity. Capitalism is not a natural system and it did not emerge or spread by an unguided process like biological evolution; it has only existed since the liberation of the markets for land, labor, and capital, i.e., the end... View Details
Keywords: Martha Lagace
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
storm. They intentionally picked the situation as one to which students could relate. "Our MBAs generally feel like they are very ill-equipped for negotiation, whether that's dealing with a landlord or buying a car—let alone the... View Details
- 01 Mar 2024
- News
Case Study: Testing the Waters
Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
address concerns, and ultimately get everyone back on the same track to achieve team goals. Team leaders should focus their relaunch in four key areas. Revisit your shared purpose. A relaunch ensures that every team member understands and View Details
Keywords: by Sean Silverthorne
- 30 Oct 2012
- First Look
First Look: October 30
PublicationsHappy Money: The Science of Smarter Spending Authors:Elizabeth Dunn and Michael Norton Publication:Simon & Schuster, forthcoming Abstract If you think money can't buy happiness, you're not spending it right. Two rising... View Details
Keywords: Sean Silverthorne
- 10 Apr 2014
- Research & Ideas
John Kotter’s Plan to Accelerate Your Business
and agility in their processes. Accelerate takes those steps and "turbocharges them," he says. Under a dual operating system, all processes and activities that involve what a company already knows how to do stay on the regular,... View Details
Keywords: by Kim Girard
- 01 Jan 2005
- News
Joseph J. O'Donnell, MBA 1971
Founder, Chairman & CEO, Boston Culinary Group, Inc. Return to Alumni Achievement Awards main page EARLIER EDUCATION Harvard College, 1967 A.B., Government and Economics LIFELONG LESSON FROM HBS "The analytical process I learned at HBS... View Details
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
personnel who had no previous experience with measuring costs at all. Working with local administrators, the team designed a simple procedure for collecting data on patient care. As the case explains: “The process started with the data... View Details
- 02 Mar 2010
- First Look
First Look: March 2
with these historical accounts. This paper, by examining the resource allocation process closely, identifies a specific set of circumstances in which intervention by top management is critical to a firm's ability to adopt new ways of... View Details
Keywords: Martha Lagace
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
Science—most companies are going about that process all wrong. Double profit by retaining customers Co-written with Aurelie Lemmens of the Rotterdam School of Management, the paper describes how companies can more than double profits from... View Details
- Web
Disruptive Innovation Online Course | HBS Online
to buy your products and why, and predict when disruption will happen. The course equipped me with new ways to think about problems, products, businesses, and just everything in life. Daniella Patrick Innovation Lab Product Manager at... View Details
- 12 Mar 2021
- News
My Favorite Case
raised in the case are how to raise the necessary capital and structure the deal and whether or not to buy the company. This case inspired me to think about small business and manufacturing in a more positive way. It confirmed that I no... View Details
- 01 Dec 2019
- News
Bridging the Gap
officials, nonprofit leaders, and business executives, they kick-start that process by coming together for four days—and learning to speak each other’s language—in a Hawes Hall classroom. You can see it starting to happen in a discussion... View Details
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
underinvestment in the economy and managers trying to buy back stocks to appease shareholders while neglecting good investments. Or, worse yet, managers could be trying to boost earnings metrics to flatter themselves. At the same time,... View Details
Keywords: by Dina Gerdeman
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
According to the Zaltmans, while nearly all research techniques commonly used today probe humans only at their conscious level, the subconscious (offering deep insights) really determines behavior, and that explains why humans don't behave as they say they will,... View Details
Keywords: by Jim Heskett
- 27 Oct 2015
- News
Sweet Success
changes,” Turner notes. “The quality then is inferior, but some producers mix it in with their better grades to stretch yield. We decided not to do that.” Turner also links his brand’s flavor to a purification process inspired by his... View Details
Keywords: Deborah Blagg
- 25 Apr 2007
- Research & Ideas
Feeling Stuck? Getting Past Impasse
recognizing and overcoming impasse? A: In my book I write about 6 phases in the impasse process. The process is not meant to be rigidly linear because obviously there's back and forth between any 2 of these phases or even between more... View Details
Keywords: by Martha Lagace
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and the new process flow for... View Details
Keywords: Dina Gerdeman
- 01 Dec 2022
- News
My First Job
department at a Woolworth store back when they had manual cash registers. Candy bars used to sell really quickly, and the department needed constant restocking. During lunch, hundreds of customers would come in to buy snacks, and the... View Details
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details