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  • All HBS Web  (2,042)
    • People  (7)
    • News  (554)
    • Research  (1,053)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (347)

Show Results For

  • All HBS Web  (2,042)
    • People  (7)
    • News  (554)
    • Research  (1,053)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (347)
← Page 9 of 2,042 Results →

    Service Productivity Management

    Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates... View Details
    • November 2018 (Revised December 2020)
    • Technical Note

    Initial Coin Offerings in 2018

    By: Jeffrey J. Bussgang, Ramana Nanda, Robert F. White and Nathaniel Schwalb
    In 2018, Initial Coin Offerings (ICOs) were an emerging fundraising method for blockchain-based projects. As the ecosystem grew, there were many open questions on regulation, pricing, and even which projects were a good fit for blockchain. However, there was already... View Details
    Keywords: Blockchain; Initial Coin Offerings; ICO; Decentralization; Networks; Protocols; Entrepreneurship; Project Finance
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    Bussgang, Jeffrey J., Ramana Nanda, Robert F. White, and Nathaniel Schwalb. "Initial Coin Offerings in 2018." Harvard Business School Technical Note 819-057, November 2018. (Revised December 2020.)
    • 15 Dec 2017
    • News

    Patient-Powered Precision

    • 17 Nov 2020
    • Video

    New Founder Series: Customer Discovery

    • Research Summary

    Creating Trust in International Joint Ventures in Asia: An Empirical Comparative Study

    In the wake of the currently ongoing financial crisis in Asia, we anticipate a rapid increase of international joint ventures between Asian and Western firms. However, so far, the sources of success in international joint ventures have not been well understood. Why do... View Details
    • August 2014
    • Technical Note

    Conjoint Analysis: A Do it Yourself Guide

    By: Elie Ofek and Olivier Toubia
    Conjoint Analysis has become one of the most commonly used quantitative market research methods. It has been successfully employed across a wide variety of industries to quantify consumer preferences for products and services. This technical note is intended to provide... View Details
    Keywords: Market Research; Conjoint Analysis; Consumer Preferences; Segmentation; Product Development; Demand Measurement; Demand and Consumers; Analysis; Markets
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    Ofek, Elie, and Olivier Toubia. "Conjoint Analysis: A Do it Yourself Guide." Harvard Business School Technical Note 515-024, August 2014.
    • 2006
    • Book

    Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis

    By: H. David Sherman and Joe Zhu
    Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance—Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific... View Details
    Keywords: Data Envelopment Analysis; Economics; Operations; Mathematical Methods
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    Sherman, H. David, and Joe Zhu. Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis. Boston, MA: Springer, 2006.
    • May 2011
    • Article

    The Hollow Science

    By: Robert S. Kaplan
    The financial meltdown made clear that the executives of many major financial institutions were operating with inadequate or distorted information about the values and risks of their firms' assets. It's fair to say that business scholars bear some... View Details
    Keywords: Accounting; Financial Crisis; Financial Management; Information; Knowledge Acquisition; Risk Management; Practice
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    Kaplan, Robert S. "The Hollow Science." Harvard Business Review 89, no. 5 (May 2011).
    • 04 May 2010
    • News

    Leadership yoga: Innovation advantages from seeing disadvantage

    • 23 Apr 2012
    • Research & Ideas

    How to Brand a Next-Generation Product

    Gourville and Ofek teamed up with London Business School professor Marco Bertini (HBS DBA '06) to suss out the best practices for branding next-generation products. "For managers, this is not a trivial... View Details
    Keywords: by Carmen Nobel
    • 03 Dec 2016
    • News

    Help Wanted: More Jobs for America

    • 07 Jul 2003
    • Research & Ideas

    4+2 = Sustained Business Success

    work with. Promote cooperation and the exchange of information across the whole company. Put your best people closest to the action. Establish systems for the seamless sharing of knowledge. Secondary Management View Details
    Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

      Sandra J. Sucher

      Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized trust researcher. The Power of Trust, her third book, is based on two decades of global research on how companies build stakeholder trust and how,... View Details

      Keywords: apparel; banking; brokerage; clothing; fashion; financial services; furniture; hotels & motels; retail financial services; retailing; service industry
      • 17 Jan 2020
      • In Practice

      6 Traits That Set Top Business Leaders Apart

      their team’s best efforts. They’re great learners that view successful outcomes as both achieving specific objectives and improving their organization’s ability to deal with its next wave of challenges." Chester A. Huber, senior lecturer... View Details
      Keywords: by Danielle Kost
      • 05 Dec 2022
      • What Do You Think?

      How Would Jack Welch’s Leadership Style Fare in Today’s World?

      (iStockphoto/josefkubes) Jack Welch’s leadership practices and accomplishments as CEO of General Electric for 20 years have once again come under scrutiny. He is the subject of two recent books. Their titles—David Gelles’ The Man Who... View Details
      Keywords: by James Heskett; Industrial Products; Media & Broadcasting; Medical Devices & Supplies; Manufacturing
      • September 2006 (Revised February 2008)
      • Case

      Philips Electronics N.V.

      By: Jay W. Lorsch and Alexis Chernak
      Looks at the multinational company, Philips Electronics, which is headquartered in the Netherlands, as an example of a company with a two-tiered board. The company is governed by both a supervisory board and a board of management. Examines the role, dynamic, and best... View Details
      Keywords: Multinational Firms and Management; Corporate Governance; Governing and Advisory Boards; Business or Company Management; Management Teams; Netherlands
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      Lorsch, Jay W., and Alexis Chernak. "Philips Electronics N.V." Harvard Business School Case 407-047, September 2006. (Revised February 2008.)
      • February 1998 (Revised May 1998)
      • Case

      SITEL Corporation

      By: Howard H. Stevenson and Martha Gershun
      SITEL has grown extremely rapidly and is now operating worldwide with operations in more than 30 countries. Since many of its locations serve the same customers, the officers are debating the costs and benefits of additional centralization. Some feel that the autonomy... View Details
      Keywords: Organizational Change and Adaptation; Globalized Firms and Management; Growth Management; Success
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      Stevenson, Howard H., and Martha Gershun. "SITEL Corporation." Harvard Business School Case 898-153, February 1998. (Revised May 1998.)
      • April 3, 2020
      • Article

      How Hospitals Can Manage Supply Chain Shortages as Demand Surges

      By: Richard M.J. Bohmer, Gary P. Pisano, Raffaella Sadun and Thomas C. Tsai
      The best practices in supply chain and operations management can help health care providers cope with the surge in patients and the supply shortages. They will help them create a comprehensive strategy aimed at both the demand- and supply-side roots of the problem. The... View Details
      Keywords: Hospitals; Health Pandemics; Health Care and Treatment; Supply Chain Management; Operations; Management; Strategy
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      Bohmer, Richard M.J., Gary P. Pisano, Raffaella Sadun, and Thomas C. Tsai. "How Hospitals Can Manage Supply Chain Shortages as Demand Surges." Harvard Business Review (website) (April 3, 2020).
      • Clubs

      Greater China Club

      • 2010
      • Book

      One Report: Integrated Reporting for a Sustainable Strategy

      By: Robert G. Eccles and Michael Krzus
      "One Report" refers to an emerging trend in business taking place throughout the world where companies are going beyond separate reports for financial and nonfinancial (e.g., corporate social responsibility or sustainability) results and integrating both into a single... View Details
      Keywords: Integration; Reports; Strategy
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      Eccles, Robert G., and Michael Krzus. One Report: Integrated Reporting for a Sustainable Strategy. New York: John Wiley & Sons, 2010. (Winner of PROSE Award for Excellence in Business, Finance & Management "For Professional and Scholarly Excellence" presented by Association of American Publishers.)
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