Publications

29 Sep 2003
Research & Ideas

Why Managing Innovation is Like Theater

If you don't know where you're going, any map will do.1 This conventional wisdom sounds right to many managers. It highlights the safety of having a clear objective for your management actions. It implies that all View Details

Keywords: by Rob Austin & Lee Devin

12 Oct 1999
Research & Ideas

The Intellectual Underpinnings of Entrepreneurial Management

people to be better managers—entrepreneurial or otherwise. Based on our own experience and that of others, we believe that teachers with the right tools can make successful interventions View Details

Keywords: by Howard H. Stevenson & Teresa M. Amabile

2020
Article

Public Sentiment and the Price of Corporate Sustainability

By: George Serafeim

Combining corporate sustainability performance scores based on environmental, social, and governance (ESG) data with big data measuring public sentiment about a company’s sustainability performance, I find that the valuation premium paid for companies with strong... View Details

Keywords: Sustainability; ESG; ESG (Environmental, Social, Governance) Performance; Investment Management; Investment Strategy; Big Data; Machine Learning; Environment; Environmental Sustainability; Corporate Governance; Performance; Asset Pricing; Investment; Management; Strategy; Human Capital; Public Opinion; Value; Analytics and Data Science

SSRN

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

approach is more effective at keeping rogue affiliates out of a program. That's because the internal employee who selects and manages affiliates, and is paid a View Details

Keywords: by Kim Girard; Advertising; Publishing

October 2020 (Revised November 2020)
Case

Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa

By: James E. Austin, Megan Epler Wood and Herman B. "Dutch" Leonard

In 2018 the majority ownership of publicly owned Wilderness Safaris, the leading high-end ecotourism company in Africa with safari operations in eight countries, was acquired by The Rise Fund, one of the world’s largest private social impact investing funds, and by FS... View Details

Educators

November–December 2021
Article

Successfully Implementing TDABC in Health-Care Provider Organizations

By: Susanna Gallani and Gregory Sabin

This article describes some of the common obstacles that challenge the success of TDABC implementation in health-care provider organizations and suggests potential remedies and preventive measures. View Details

Keywords: Time-Driven Activity-Based Costing; Implementation; Health Care and Treatment; Activity Based Costing and Management

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13 Dec 2021
Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

acquisitions, along with M&A consultants. He said their observations provided him with “a direct sense of what happens during an acquisition and restructuring.” Based on his research findings View Details

Keywords: by Lane Lambert

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

entrepreneurship, and policy making. "It was an exciting effort that joined health care administrators, policymakers, and academics in discussing how to strengthen management... View Details

Keywords: by Paul Guttry; Health; Education

19 May 2021
Op-Ed

Why America Needs a Better Bridge Between School and Career

reflect persistent disparities based on race, gender, age, and educational attainment. Coming out of the crisis, providing more workers with pathways to economic stability will depend in large part on... View Details

Keywords: by Joseph B. Fuller and Rachel Lipson

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

achieving the complete elimination of all waste in pursuit of the most efficient methods.” The system is based on two principles: automation with a human touch, and each process producing only what is needed... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

May 2007
Article

Location Strategies and Knowledge Spillovers

By: Juan Alcacer and Wilbur Chung

Given the importance of proximity for knowledge spillovers, we examine firms' location choices expecting differences in firms' strategies. Firms will locate to maximize their net spillovers as a function of locations' knowledge activity, their own capabilities, and... View Details

Keywords: Business Strategy; Corporate Strategy; For-Profit Firms; Knowledge Management; Research and Development; Organizational Change and Adaptation; Disruptive Innovation; Five Forces Framework; Cost Management; Technology; Competition; United States

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2007
Other Unpublished Work

Influence and Inefficiency in the Internal Capital Market

By: Julie Wulf

I model inefficient resource allocations in M-form organizations due to influence activities by division managers that skew capital budgets in their favor. Corporate headquarters receives two types of signals about investment opportunities: private signals that can be... View Details

Keywords: Capital Budgeting; Investment; Knowledge Acquisition; Managerial Roles; Resource Allocation; Power and Influence

August 2008 (Revised May 2009)
Case

Kmart and ESL Investments (A)

By: Stuart C. Gilson and Sarah Abbott

A major bankrupt retailer is poised to emerge from Chapter 11. Two activist hedge funds ("vulture investors") will own over 50% of reorganized Kmart's common stock, based on prior investments in Kmart's debt claims, and an infusion of new equity financing. The Chapter... View Details

Keywords: Restructuring; Capital Structure; Insolvency and Bankruptcy; Investment; Investment Activism; Valuation; Financial Services Industry; Retail Industry; United States

Educators

25 Nov 2013
Research & Ideas

Hiding From Managers Can Increase Your Productivity

behavior: Operators were hiding their freshest, most innovative techniques from management so as not to "bear the cost of explaining better ways of doing things to others." In the paper he recalls... View Details

Keywords: by Carmen Nobel; Manufacturing

October 2009
Article

Influence and Inefficiency in the Internal Capital Market

By: Julie Wulf

I model inefficient resource allocations in M-form organizations due to influence activities by division managers that skew capital budgets in their favor. Corporate headquarters receives two types of signals about investment opportunities: private signals that can be... View Details

Keywords: Capital Markets; Resource Allocation; Business Processes; Capital Budgeting; Business Headquarters; Investment; Opportunities; Cost; Value; Motivation and Incentives; Equity

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2009
Working Paper

Specific Knowledge and Divisional Performance Measurement

By: Michael C. Jensen and William H. Meckling

This paper discusses five common divisional performance measurement methods—cost centers, revenue centers, profit centers, investment centers, and expense centers—providing a theory that explains when each of these methods is likely to be the most efficient. The... View Details

Keywords: Business Units; Business Headquarters; Decisions; Cost; Investment; Investment Return; Profit; Revenue; Knowledge Use and Leverage; Managerial Roles; Performance Efficiency; Strategy

SSRN

06 Jul 2009
What Do You Think?

Are You Ready to Manage in an Irrational World?

their own goals, appraise their own achievements, and reach their own conclusions about how to improve. Managers should also spend more of their time inspiring (through stories) View Details

Keywords: by Jim Heskett

17 Feb 2021
Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

stress” and “kept me mentally healthy and strong.” Some also noted that they were managing their social lives more proactively, making more concerted efforts to reach out to... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

November 2011
Case

WrapItUp: Developing a New Compensation Plan

By: W. Earl Sasser Jr. and Rachel Shelton

A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details

Keywords: Empowerment; Middle Management; Human Resource Management; Compensation; Incentives; Motivation; Motivation and Incentives; Change Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Employees; Compensation and Benefits; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; California

Educators