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  • All HBS Web  (11,188)
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  • All HBS Web  (11,188)
    • People  (15)
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  • 2019
  • Working Paper

The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization

By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
The Indian banknote demonetization in 2016 was one of the most significant international events of that year. Overnight, 86% of Indian currency in circulation was declared invalid unless exchanged for new bills. The sudden and unexpected demonetization constituted a... View Details
Keywords: Cash On Delivery; Online Retail; Product Returns; Payment Methods; Digitization; Emerging Markets; Currency; Internet and the Web; Demand and Consumers; Retail Industry; India
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Bandi, Chaithanya, Antonio Moreno, Donald Ngwe, and Zhiji Xu. "The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization." Harvard Business School Working Paper, No. 19-123, June 2019.
  • June 2020
  • Article

Start-up Inertia versus Flexibility: The Role of Founder Identity in a Nascent Industry

By: Tiona Zuzul and Mary Tripsas
Through an inductive, comparative study of four early entrants in the nascent air taxi market, we examine why start-ups, generally characterized as flexible, malleable entities, might instead exhibit inertial behavior. While two of the firms engaged in ongoing... View Details
Keywords: Founder Identity; Nascent Industries; Entrepreneurship; Organizational Change and Adaptation; Identity
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Zuzul, Tiona, and Mary Tripsas. "Start-up Inertia versus Flexibility: The Role of Founder Identity in a Nascent Industry." Administrative Science Quarterly 65, no. 2 (June 2020): 395–433.
  • 19 Nov 2010
  • Research & Ideas

The Landscape of Integrated Reporting: An E-Book

midst of emerging ideas and to provide support and momentum for ideas that are a little ahead of their time. By being at the leading edge of... View Details
Keywords: by Nitin Nohria; Accounting
  • 20 Sep 2019
  • Research & Ideas

Solving the Riddle of How Companies Grow Over Time

years ago, he found the last serious analysis on firm growth was conducted in 1959, in Edith Penrose’s book The Theory View Details
Keywords: by Michael Blanding; Manufacturing
  • September 2006 (Revised March 2007)
  • Case

Recruitment of a Star

By: Boris Groysberg, Stephen Balog and Jennifer Haimson
Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the... View Details
Keywords: Talent and Talent Management; Compensation and Benefits; Recruitment; Resignation and Termination; Selection and Staffing; Job Interviews
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Groysberg, Boris, Stephen Balog, and Jennifer Haimson. "Recruitment of a Star." Harvard Business School Case 407-036, September 2006. (Revised March 2007.)
  • November–December 2013
  • Article

The Dynamic Effects of Bundling as a Product Strategy

By: Timothy Derdenger and Vineet Kumar
Several key questions in bundling have not been empirically examined: Is mixed bundling more effective than pure bundling or pure components? Does correlation in consumer valuations make bundling more or less effective? Does bundling serve as a complement or substitute... View Details
Keywords: Product Strategy; Bundling; Complementary Goods; Marketing; Strategy; Video Game Industry
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Derdenger, Timothy, and Vineet Kumar. "The Dynamic Effects of Bundling as a Product Strategy." Marketing Science 32, no. 6 (November–December 2013): 827–859.
  • 20 Feb 2018
  • News

The best use of corporate tax cuts is investing in apprenticeship programs

  • Forthcoming
  • Article

Measurement and Effects of Bank Exit Policies

By: Daniel Green and Boris Vallée
We study whether exit policies by financial institutions have financial and real consequences on the firms they target, using bank coal exit policies as a laboratory. In contrast to theories assuming high capital substitutability, we find large effects of these... View Details
Keywords: Coal Power; Financing and Loans; Banks and Banking; Policy; Energy Industry
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Green, Daniel, and Boris Vallée. "Measurement and Effects of Bank Exit Policies." Journal of Financial Economics (forthcoming).
  • September 1997
  • Article

The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out

By: Bruno S. Frey and Felix Oberholzer-Gee
Keywords: Cost; Motivation and Incentives; Theory
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Frey, Bruno S., and Felix Oberholzer-Gee. "The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out." American Economic Review 87, no. 4 (September 1997): 746–755.
  • 28 May 2020
  • News

Have we reached ‘the beginning of the great change?’ This professor is hopeful we have

  • 2025
  • Working Paper

Pulp Friction: The Value of Quantity Contracts in Decentralized Markets

By: Olivier Darmouni, Simon Essig Aberg and Juha Tolvanen
Firms in decentralized markets often trade using quantity contracts, agreements that specify quantity prior to the point of sale. These contracts are valuable because they provide quantity assurance, as trading frictions could prevent a buyer and seller from matching... View Details
Keywords: Decentralized Markets; Trading Frictions; Market Structure; Transaction Costs; Contracts; Market Transactions; Pulp and Paper Industry
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Darmouni, Olivier, Simon Essig Aberg, and Juha Tolvanen. "Pulp Friction: The Value of Quantity Contracts in Decentralized Markets." Working Paper, May 2025.
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

corporate HR function. Becoming a Cognitive Referent: Market Creation and Cultural Strategy Rory McDonald describes the making of a "cognitive referent," which is a View Details
Keywords: by Carmen Nobel

    Eaton Corp.: Portfolio Transformation and the Cost of Capital

    In 2000, Eaton Corporation was broadly diversified industrial conglomerate.  But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed... View Details
    • 28 Aug 2012
    • Working Paper Summaries

    Channels of Influence

    Keywords: by Lauren Cohen, Umit G. Gurun & Christopher J. Malloy
    • Article

    Do Strict Capital Requirements Raise the Cost of Capital? Bank Regulation, Capital Structure and the Low Risk Anomaly

    By: Malcolm Baker and Jeffrey Wurgler
    Traditional capital structure theory predicts that reducing banks' leverage reduces the risk and cost of equity but does not change the weighted average cost of capital, and thus the rates for borrowers. We confirm that the equity of better-capitalized banks has lower... View Details
    Keywords: Capital Structure; Banks and Banking; Banking Industry
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    Baker, Malcolm, and Jeffrey Wurgler. "Do Strict Capital Requirements Raise the Cost of Capital? Bank Regulation, Capital Structure and the Low Risk Anomaly." American Economic Review: Papers and Proceedings 105, no. 5 (May 2015): 315–320.
    • 31 Oct 2008
    • Working Paper Summaries

    Technology, Identity, and Inertia through the Lens of ‘The Digital Photography Company’

    Keywords: by Mary Tripsas; Technology
    • Article

    Integrated Strategy: Residual Market and Exchange Imperfections as the Foundation of Sustainable Competitive Advantage

    By: Felix Oberholzer-Gee and Dennis Yao
    Market imperfections are central to understanding the mechanisms that permit firms to capture value. Many of these imperfections are competed away when firms struggle to attain and defend competitive advantages, making markets more efficient in the process. The... View Details
    Keywords: Integrated Strategy; Nonmarket Strategy; Market Imperfections; Strategy; Competitive Advantage; Governing Rules, Regulations, and Reforms
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    Oberholzer-Gee, Felix, and Dennis Yao. "Integrated Strategy: Residual Market and Exchange Imperfections as the Foundation of Sustainable Competitive Advantage." Special Issue on Strategy and the Institutional Environment edited by Gautam Ahuja, Laurence Capron, Michael Lenox, and Dennis A. Yao. Strategy Science 3, no. 2 (June 2018): 463–480.
    • May 2024
    • Background Note

    Net Revenue Retention: Unpacking the Dynamics of Customer Monetization

    By: Elie Ofek, Barak Libai and Eitan Muller
    Firms and investors alike are beginning to recognize the importance of tracking how revenues from existing customers are evolving over time and to appreciate the value in understanding what might explain changes in these revenues. Consequently, in addition to looking... View Details
    Keywords: Customer Relationship Management; Revenue; Measurement and Metrics; Customer Value and Value Chain
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    Ofek, Elie, Barak Libai, and Eitan Muller. "Net Revenue Retention: Unpacking the Dynamics of Customer Monetization." Harvard Business School Background Note 524-092, May 2024.
    • June 2023
    • Article

    The Effect of Firms' Information Exposure on Safeguarding Employee Health: Evidence from COVID-19

    By: Lisa Yao Liu and Shirley Lu
    We show that information exposure through international business networks enables firms to take proactive measures that benefit employees and potentially the local community. Specifically, in the early days of COVID-19, firms that have business networks with China and... View Details
    Keywords: COVID-19 Pandemic; Networks; Knowledge Use and Leverage; Health Pandemics; Decision Choices and Conditions; Corporate Social Responsibility and Impact
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    Liu, Lisa Yao, and Shirley Lu. "The Effect of Firms' Information Exposure on Safeguarding Employee Health: Evidence from COVID-19." Journal of Accounting Research 61, no. 3 (June 2023): 891–933.
    • 19 Dec 2005
    • Research & Ideas

    The Regional Slice of Your Global Strategy

    the United States as part of its own self-contained region. Regional strategies can take a long time to implement. Leading-edge companies are starting to grapple with these definitional issues. For example,... View Details
    Keywords: by Pankaj Ghemawat
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