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Show Results For
- All HBS Web
(1,909)
- People (9)
- News (466)
- Research (1,190)
- Events (2)
- Multimedia (10)
- Faculty Publications (271)
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all of those? A: Frei: We usually start by having organizations View Details
- 21 Dec 2010
- First Look
First Look: December 21
of broadening consumer participation in financial activities; (3) do-it-yourself consumer finance, which allowed and forced consumers to take greater responsibility for their own financial lives; and (4) the resultant increase in... View Details
- 04 Apr 2017
- First Look
First Look at New Research, April 4
votes receive relatively little media attention yet may foster investor risk perceptions. This research presents a multifaceted view of activists and their tactics and suggests that this approach in examining activists and their tactics... View Details
Keywords: Sean Silverthorne
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
for his ability to redesign the Saints offense based on the strengths of individual players that join the team. When talented rookie Alvin Kamara joined the team in 2017, the team “altered its DNA” by putting Kamara in positions to take... View Details
- 02 Feb 2016
- First Look
February 2, 2016
decisions ranging from whom to date to whom to hire. When faced with decisions about disclosure, decision makers should be aware not just of the risk of revealing but of what hiding reveals. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 01 Feb 1998
- News
Women at the Top
from New York City, where she is a managing director at Morgan Stanley Dean Witter. Her goals were to get the latest perspectives on management theory and practice and to take advantage of the informal networking she knew would View Details
Keywords: Marguerite Rigoglioso and Susan Young
- 30 Sep 2014
- First Look
First Look: September 30
increase the cost of capital, reduce the availability of external finance, and lower firm-level investment. Download working paper: http://www.hbs.edu/faculty/Publication%20Files/15-016_dffd8931-f668-4e0c-80d1-0560cea51e19.pdf How Does View Details
Keywords: Sean Silverthorne
- Web
1.11 Leaves of Absence | MBA
ordinarily will consult with Harvard University Health Services (which may consider information from the student’s current and/or former health care providers, if made available by the student). Students who have not completed Term 1 are not eligible to View Details
- 24 Oct 2017
- Research & Ideas
Tax Reform is on the Front Burner Again. Here’s Why You Should Care
sense that we didn't even have an income tax until 1913. It was viewed as unconstitutional and we needed an amendment to allow us to have a direct income tax. Around the same time, the corporate income tax was introduced. So, some of the key features of the tax system... View Details
Keywords: by Sean Silverthorne
- 08 Nov 2016
- First Look
November 8, 2016
volatility. Using our model we quantify how capital injections impact the risk of financial institutions and estimate firm-specific precautionary capital needs. In addition, the longstanding observation that volatility is more responsive... View Details
Keywords: Sean Silverthorne
- 07 Oct 2008
- First Look
First Look: October 7, 2008
overstretch ARK's organizational capacity and risk failing to maintain the highest quality of delivery? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=309036 Allston: Brand vs.... View Details
Keywords: Martha Lagace
- 12 Apr 2016
- First Look
April 12, 2016
customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost structures and fat gross margins. They are highly defensible once established, owing to network effects.... View Details
Keywords: Sean Silverthorne
- 01 Sep 2020
- News
The Devil You Don’t Know
President Hoover famously said in October, 1930, “the fundamental assets of the nation have been unimpaired." How was it possible that the economy was breaking down when the fundamental assets of the nation, as he put it, were sound? Upon View Details
- 01 Dec 2010
- News
The Transformers
idea was to take the best thinking of the for-profit sector and customize it in ways that would actually make it useful for nonprofits,” recalls Bradach. “We really were in uncharted territory and learning as much as we were teaching,”... View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
takes the man’s point of view in hopes of rebalancing a debate too often confined to women, to political correctness, or to conforming reluctantly to equality laws. From Start-Up to Global Success: The Zensar Story by Ganesh Natarajan... View Details
- 01 Sep 2013
- News
Who Are We?
business I've ever operated," says Whiteside, surveying a herd of Aberdeen Angus and Red Devon cattle from the cab of a 1992 Ford pickup with an odometer topping 143,000 miles. "For one thing, it involves nature, which you can't control. It's all pattern recognition... View Details
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
company's long-term success. And Job's track record is hit or miss, he says. Take Apple's return to investors. Yoffie says that if you invested a dollar in Apple in 1992, it would be worth $.79 today. The S&P 500 over that same time... View Details
Keywords: by Sean Silverthorne
- 06 May 2014
- First Look
First Look: May 6
approaches that redesign specific incentives, tasks, and decisions to reduce temptations to cheat in the environment. This paper explores how these approaches can change behavior. We argue that integrating both approaches while avoiding incompatible strategies can... View Details
Keywords: Sean Silverthorne
- 09 Feb 2010
- First Look
First Look: Feb. 9
results illustrate how firms redesign their organizational structure through a set of complementary choices in response to changes in their environment. We discuss several possible interpretations of these changes. Managing Risk in the... View Details
Keywords: Martha Lagace
- 08 Sep 2016
- News
How We Make It Work
at certain points in my career but only in hours, never in responsibilities. My advice is to always take the promotion or new job and then figure out how to make it work. Once you have the job, you can redefine it as needed. Women in... View Details