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Show Results For
- All HBS Web
(5,314)
- People (21)
- News (1,577)
- Research (1,965)
- Events (33)
- Multimedia (67)
- Faculty Publications (1,015)
- Blog
Recent Insights from HBS Podcasts
isn’t your thing, you can still take advantage of them, as many of our podcasts provide full transcripts as well. Managing Electricity to Meet Net Zero Targets In this episode of Climate Rising, hosted by HBS professor Mike Toffel, two... View Details
- 15 Mar 2017
- Blog Post
An Average Day at HBS
with an earlier alarm than I ideally would want, followed by discussion group. At discussion group, you have the chance to meet with five other first-year students (who aren’t in your section) to talk through that day’s cases. It is a... View Details
- Web
Online Business Strategy Course | HBS Online
meeting each week’s course module deadlines and fully answering questions posed therein. This helps ensure your cohort proceeds through the course at a similar pace and can take full advantage of social learning opportunities. In addition... View Details
- 21 Mar 2024
- Blog Post
SVMP Gave Me the Courage to Fail
The highlight of the week was meeting Toto Wolff in person, which provided an excellent opportunity to understand the foundation behind his successful track record. The cases and in-person case discussions helped us improve our approach... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
the 1920s. Most importantly, for the first time in its history, the Panama Canal was no longer run as a public utility. Rather, it became a profit-making enterprise run for the benefit of its shareholder: the Republic of Panama. The canal has been able not only to... View Details
- 12 May 2023
- Blog Post
Independent Project: The Rise of Electric Heat Pumps
most viable to meet a home’s holistic heating and cooling needs. Here are the most important components of TCO and how they may drive meaningful cost differences: Government incentives: the Inflation Reduction Act makes owning a heat pump... View Details
- 28 Nov 2023
Q&A with Admissions
This virtual session will be hosted by a member of the MBA Admissions Office Team and will include a short presentation on the MBA program as well as information on financial aid and admissions. This event is primarily Q&A based, so we encourage you to review our... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
about meeting customer expectations, providing value, or generating good functionality. Instead, they are more often about encountering an unexpected problem: A consumer heads to an Apple store with a broken iPhone. An airline customer... View Details
- Web
Online Management Course | HBS Online
to understand organizational behavior. Alex Glavkov Technical Program Manager at Amazon Robotics Start preparing for a future managerial role through access to best-in-class tools and frameworks. Meet Raymond, a Management Essentials... View Details
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
than networking to make friends. (Gino, for instance, recalled colleagues using copious amounts of complimentary hand sanitizer after work-related dinners.) The team also posited that networking felt ickier when a meeting was planned... View Details
Keywords: by Carmen Nobel
- 21 Jun 2023
- Blog Post
Building a Better World: The Harvard Builders Club
beginning of our MS/MBA journey started in summer of 2020. A month before meeting the greater MBA class, we gathered as the MS/MBA cohort for our first course together. We all immediately clicked. Throughout our two years in Boston, with... View Details
- 09 Nov 2021
- Research & Ideas
The Simple Secret of Effective Mentoring Programs
get a mentor. During the four-week mentoring program, new employees (or “protégés”) were randomly matched with experienced call center workers and attended a series of brief meetings to discuss their written responses to specific... View Details
Keywords: by Jay Fitzgerald
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
that it would lose a great deal if its bid failed. Because its threat to counter your bid is not credible, you decide you will place a bid. The day before you are to announce your bid, your competitor's CEO says at an open meeting that he... View Details
Keywords: by Deepak Malhotra
- 05 Nov 2021
- Blog Post
Video Blog: Why I Decided to Pursue an MBA at HBS
well-regarded MBA program, that I'd be able to expansively multiply that network tenfold perhaps, meet folks from all over the world, from all walks of life, and potentially help each other out. We'll see how that ends up going. But I... View Details
- 08 Oct 2014
- Working Paper Summaries
The Federal Reserve’s Abandonment of Its 1923 Principles
- March 2024
- Case
Teamworks: Tackling a Forecasting Fumble (A)
By: N. Louis Shipley and Stacy Straaberg
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Sports Industry; Technology Industry; United States; North Carolina
Shipley, N. Louis, and Stacy Straaberg. "Teamworks: Tackling a Forecasting Fumble (A)." Harvard Business School Case 824-057, March 2024.
- September 2018 (Revised November 2018)
- Case
Careem: Base Camp or Mountain Peak? Designing an OS for Scaling
By: Shikhar Ghosh, Gamze Yucaoglu and Alpana Thapar
This case focuses on designing a fast growing organization. It is part of a two-case set that is taught together to cover the scaling journey.
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details
Keywords: Scale; Values; Rights; Operating Systems; Business Startup; Transportation; Organizational Design; Entrepreneurship; Information Technology; Organizational Culture; Values and Beliefs; Decision Making; Managerial Roles; Dubai; United Arab Emirates; Middle East
Ghosh, Shikhar, Gamze Yucaoglu, and Alpana Thapar. "Careem: Base Camp or Mountain Peak? Designing an OS for Scaling." Harvard Business School Case 819-049, September 2018. (Revised November 2018.)
- June 2018
- Article
Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged
By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
Lee, Clarence, Elie Ofek, and Thomas Steenburgh. "Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged." Management Science 64, no. 6 (June 2018): 2473–2495. (Lead Article.)
- January 2018
- Supplement
Jumia Nigeria PowerPoint Supplement
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details
- January 2018 (Revised March 2019)
- Teaching Note
Jumia Nigeria: from Retail to Marketplace (A) and (B)
By: Ramon Casadesus-Masanell and Karen Elterman
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details