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  • All HBS Web  (7,376)
    • People  (61)
    • News  (1,688)
    • Research  (4,025)
    • Events  (19)
    • Multimedia  (21)
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    John C. Mulliken

    Strategy consultant, former CTO & CPO, public & private company board member, retail & climatetech entrepreneur, early stage investor.  Father of two, husband, sailor, hiker, and aspirational road biker.

    John is a senior lecturer in the... View Details
    • 08 Nov 2024
    • Op-Ed

    How Private Investors Can Help Solve Africa's Climate Crisis

    these international actors to fund everything is just not realistic. However, according to Sifma research, more than $120 trillion (with a T) in private money from insurance companies, pension funds, endowments, sovereign funds, and... View Details
    Keywords: by John Macomber; Green Technology; Energy
    • March 2015 (Revised April 2015)
    • Case

    The Heat Is On: Emerging Ecosystems in the Thermostat Industry

    By: David Collis and Ashley Hartman
    Beth Wozniak, President of Honeywell Environmental and Combustion Controls (ECC) at Honeywell International Inc., spun around in her office chair, reflecting about how the classic, mature thermostat industry was rapidly evolving. In February 2014, Google paid $3.2... View Details
    Keywords: Honeywell; Thermostats; Internet Of Things; Smart Thermostats; Google; Nest; Apple; HomeKit; SmartThings; Partnerships; Platforms And Ecosystems; Linkages; Communication Protocols; Strategy; Technology; Home Automation; Connected Home; Buildings and Facilities; Energy; Information Infrastructure; Applications and Software; Internet and the Web; Digital Platforms; Partners and Partnerships; Manufacturing Industry; Industrial Products Industry; Energy Industry; Electronics Industry; Consumer Products Industry
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    Collis, David, and Ashley Hartman. "The Heat Is On: Emerging Ecosytems in the Thermostat Industry." Harvard Business School Case 715-455, March 2015. (Revised April 2015.)
    • 12 Nov 2001
    • Research & Ideas

    Facing the New World Order

    to the study, Harvard Business School Professor Michael Porter and Jeffrey Sachs, director of the Center for International Development at Harvard University. In the edited remarks below, they discuss the... View Details
    Keywords: by Staff
    • July–August 2018
    • Article

    When Technology Gets Ahead of Society

    By: Tarun Khanna
    New technologies can be unsettling for industry incumbents, regulators, and consumers, because norms and institutions for dealing with them don’t yet exist. Interestingly, businesspeople in emerging economies face similar challenges: The rules are unclear and... View Details
    Keywords: Technological Innovation; Society; Situation or Environment; Infrastructure; Entrepreneurship; Performance Effectiveness; Cooperation
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    Khanna, Tarun. "When Technology Gets Ahead of Society." Harvard Business Review 96, no. 4 (July–August 2018): 86–95.
    • 2007
    • Book

    Carbon Strategies: How Leading Companies Are Reducing Their Climate Change Footprint

    By: Andrew J. Hoffman
    Carbon Strategies describes specific steps any business can take to implement sound, practical, climate-related corporate policies. Based on Andrew J. Hoffman’s widely praised report from the Pew Center on Global Climate Change, and significantly revised in light of... View Details
    Keywords: Climate Change; Business Strategy; Corporate Social Responsibility and Impact; Policy
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    Hoffman, Andrew J. Carbon Strategies: How Leading Companies Are Reducing Their Climate Change Footprint. University of Michigan Press, 2007. (Korean Edition: 십년 후 기업의 순위를 뒤바꿀 탄소전략, Tendedero, 2009.)
    • April 2022
    • Teaching Note

    Banorte Móvil: Data-Driven Mobile Growth

    By: Ayelet Israeli and Carla Larangeira
    In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
    Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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    Israeli, Ayelet, and Carla Larangeira. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Teaching Note 522-095, April 2022.
    • 13 Jun 2011
    • HBS Case

    Mobile Banking for the Unbanked

    In many developing countries it's common for a person to have a mobile phone but not a bank account. In fact, more than 1 billion people fit this description, and the number is only likely to increase. To that end, many companies are... View Details
    Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
    • June 2014
    • Case

    Starbucks Coffee Company: Transformation and Renewal

    By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

    Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

    Keywords: Howard Schultz; Starbucks; Transformation; Turnaround; Change; Decision Making; Entrepreneurship; Growth and Development; Leadership; Organizations; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Food and Beverage Industry; Retail Industry; North and Central America; Europe; Asia; South America; Middle East; Latin America
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    Koehn, Nancy F., Kelly McNamara, Nora N. Khan, and Elizabeth Legris. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Case 314-068, June 2014.
    • Article

    What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate

    By: Paul Leonardi and Tsedal Neeley
    Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter, or embedded applications such as Microsoft Teams and JIRA—at a staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global... View Details
    Keywords: Leadership; Social Tools; Social and Collaborative Networks; Knowledge Sharing; Performance Improvement; Management
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    Leonardi, Paul, and Tsedal Neeley. "What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate." Harvard Business Review 95, no. 6 (November–December 2017): 118–126.

      Janice H. Hammond

      Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

      Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation
      • November, 2022
      • Article

      Role of Context in Knowledge Flows: Host Country versus Headquarters as Sources of MNC Subsidiary Knowledge Inheritance

      By: Mike Horia Teodorescu, Prithwiraj Choudhury and Tarun Khanna
      We respond to calls in the strategy and international business literature for elucidating how multinational subsidiaries develop contextual intelligence in host countries and how they use the local context as a source of valuable opportunities for learning. Applying... View Details
      Keywords: MNCs; Knowledge Flows; Innovation; Gravity Model; Absorptive Capacity; Multinational Firms and Management; Business Subsidiaries; Knowledge Management; Business Headquarters; Innovation and Invention
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      Teodorescu, Mike Horia, Prithwiraj Choudhury, and Tarun Khanna. "Role of Context in Knowledge Flows: Host Country versus Headquarters as Sources of MNC Subsidiary Knowledge Inheritance." Special Issue on Decade Celebration Special Issue II. Global Strategy Journal 12, no. 4 (November, 2022): 658–678.
      • August 2024
      • Case

      Ashesi University: The Journey from Vision to Reality

      By: Ranjay Gulati and Caroline de Lacvivier
      In 1997, Patrick Awuah had a dream: to bring liberal arts education to Ghana. Amid the country’s declining economy and pervasive corruption problems, Awuah saw education as an opportunity to reverse its fortunes by investing in the next generation of African leaders.... View Details
      Keywords: Developing Countries and Economies; Higher Education; Entrepreneurship; Leadership Development; Growth Management; Mission and Purpose; Private Ownership; Education Industry; Ghana
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      Gulati, Ranjay, and Caroline de Lacvivier. "Ashesi University: The Journey from Vision to Reality." Harvard Business School Case 425-032, August 2024.
      • October 2021
      • Background Note

      How to Write an Action-Planning Memo

      By: Ryan Raffaelli and Akshaya Varghese
      The ability to communicate an action plan through writing is essential for advancing ideas, earning credibility, and garnering support. Research has shown that leaders who write formal plans are more likely to execute successfully—written plans help members of an... View Details
      Keywords: Writing; Action Plan; Communication; Competency and Skills; Planning
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      Raffaelli, Ryan, and Akshaya Varghese. "How to Write an Action-Planning Memo." Harvard Business School Background Note 422-033, October 2021.
      • 14 Apr 2021
      • Research & Ideas

      The High Cost of the Slow COVID Vaccine Rollout

      officials took steps to speed vaccine development last year, the United States and other countries could have paid to build manufacturing infrastructure and shore up the supply chain needed to produce vaccines at higher capacity. That... View Details
      Keywords: by Michael Blanding; Health
      • 28 Jan 2022
      • News

      Helping Trapped Low-Wage Workers, Employers Struggling to Fill Spots

      • 17 Aug 2019
      • News

      Two worthy books trace the history of tech through Silicon Valley, leaving Seattle’s story still to be told

      • 02 Nov 2006
      • Working Paper Summaries

      Organizational Response to Environmental Demands: Opening the Black Box

      Keywords: by Magali A. Delmas & Michael W. Toffel
      • 28 Feb 2018 - 1 Mar 2018
      • Other Presentation

      Innovation and Entrepreneurship in Africa—Part 1 & Part 2

      By: Euvin Naidoo
      Part 1: Innovation and Entrepreneurship in Africa with Euvin Naidoo (February 28)

      Part 2: Developing Capital Market:A Conversation with Mr. Bola “Koko” Onadele, Managing Director of FMDQ (March 1)
      We cordially invite you to an exciting discussion... View Details
      Citation
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      Naidoo, Euvin. "Innovation and Entrepreneurship in Africa—Part 1 & Part 2." M-RCBG Senior Fellow-Led Study Group, Harvard Kennedy School, Mossavar-Rahmani Center for Business and Government, Cambridge, MA, February 28–March 1, 2018.
      • September 2013 (Revised November 2023)
      • Case

      Antoine Leboyer and GSX

      By: Richard S. Ruback and Royce Yudkoff
      Antoine Leboyer (HBS '92) acquired the Swiss-based software company GSX in February 2008. He managed through the recession of 2008–2009, dealt with a tumultuous separation from the founder/owner, rebuilt the management team, and upgraded the company's software... View Details
      Keywords: Acquisition; Small Business; Finance; Private Equity; Growth and Development Strategy; France; Switzerland
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      Ruback, Richard S., and Royce Yudkoff. "Antoine Leboyer and GSX." Harvard Business School Case 214-038, September 2013. (Revised November 2023.)
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