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  • All HBS Web  (6,547)
    • People  (20)
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  • September 2010 (Revised April 2013)
  • Case

Gazelle in 2012

By: Andrei Hagiu and James Weber
Gazelle has pioneered a reCommerce intermediation model: it buys used electronics from consumers and resells them on eBay or to wholesalers. Going forward, its two main strategic challenges are 1) deciding how much to rely on partnerships with large retailers for... View Details
Keywords: Business Model; Growth and Development Strategy; Markets; Two-Sided Platforms; Partners and Partnerships; Business Strategy; Retail Industry; Service Industry
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Hagiu, Andrei, and James Weber. "Gazelle in 2012." Harvard Business School Case 711-446, September 2010. (Revised April 2013.)
  • 18 May 2006
  • News

They'd Sooner Fix Medicaid

  • 03 Apr 2019
  • News

Disrupting the Single-Use Plastic Economy

  • Teaching Interest

Managing Turbulence

By: Felix Oberholzer-Gee
Even before the global pandemic, businesses and their leaders struggled with the extraordinary challenges of technological change, rapidly evolving consumer tastes, and a reconfiguration of the global economic order. COVID-19 added further turbulence, disrupting... View Details

    Michael I. Norton

    Michael I. Norton is the Harold M. Brierley Professor of Business Administration at the Harvard Business School. He holds a B.A. in Psychology and English from Williams College and a Ph.D. in Psychology from Princeton University. Prior to joining HBS, Professor... View Details

    Keywords: consumer products; consumer products; consumer products; consumer products; consumer products
    • 02 Jul 2012
    • News

    Respecting employees can boost bottom line

    • 23 Jan 2020
    • News

    Digital Transformation’s Emerging Effect on Customer Expectations

    • 11 Apr 2017
    • News

    Some Strategies to Limit Sugary Drinks May Backfire

    • 2020
    • Working Paper

    Reinventing Retail: The Novel Resurgence of Independent Bookstores

    By: Ryan Raffaelli
    This study examines how community-based brick-and-mortar retailers can achieve sustained market growth in the face of online and big box retail competition. The appearance of Amazon.com in 1995 led to a significant decline in the number of independent bookstores in the... View Details
    Keywords: Bookstores; Competitive Strategy; Business and Community Relations; Customization and Personalization; Growth and Development; Retail Industry; United States
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    Raffaelli, Ryan. "Reinventing Retail: The Novel Resurgence of Independent Bookstores." Harvard Business School Working Paper, No. 20-068, January 2020.
    • May 1998 (Revised February 2007)
    • Case

    Morningstar, Inc.

    By: Andre F. Perold and Markus Mullarkey
    Morningstar, Inc., a publisher of information for mutual fund investors, is considering alternative strategies for broadening its subscriber base and increasing its revenues. Potential strategies include tailoring information for the defined contribution pension fund... View Details
    Keywords: Investment Funds; Asset Management; Revenue; Financial Strategy; Publishing Industry; Financial Services Industry; United States
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    Perold, Andre F., and Markus Mullarkey. "Morningstar, Inc." Harvard Business School Case 298-140, May 1998. (Revised February 2007.)
    • June 2003 (Revised March 2006)
    • Case

    Modi-Revlon

    By: Rohit Deshpande and Seth Schulman
    The head of the Indian subsidiary of cosmetics firm Revlon faces a crucial turnaround situation for the company. After a high-profile product launch, sales were very disappointing and Revlon was trying to decide whether it should pull out of India. The Indian majority... View Details
    Keywords: Business Subsidiaries; Marketing Strategy; Product Launch; Product Design; Value Creation; India
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    Deshpande, Rohit, and Seth Schulman. "Modi-Revlon." Harvard Business School Case 503-104, June 2003. (Revised March 2006.)
    • 13 Aug 2014
    • News

    The Reason Uber and Lyft Are Accusing Each Other of Sabotage

    • 31 Jul 2010
    • News

    Learning to Discount All Those Juicy Discount Offers

    • 21 Jun 2021
    • News

    How Traffic Congestion In Chicago Is Backing Things Up In Los Angeles: Pipeline Inventory Is Now A Big Logistics Problem

    • 30 Nov 2009
    • Research & Ideas

    Tracks of My Tears: Reconstructing Digital Music

    At the dawn of the digital music era, record labels went along with a pricing scheme devised by Apple that they are still paying for today. The idea to "unbundle" albums into separate tracks sold for 99 cents each suddenly allowed View Details
    Keywords: by Sean Silverthorne; Music
    • Web

    Placement - Doctoral

    Samuel G. Hanson Talia B. Gillis Business Economics, 2022 Placement: Columbia Law School, Associate Professor of Law Dissertation: Essays in Household Finance and Consumer Protection Advisors: John Beshears (Chair), David Laibson ,... View Details
    • March 2021 (Revised January 2022)
    • Case

    Revlon: Surviving Covid-19

    By: Kristin Mugford and Sarah Gulick
    In October 2020, Revlon faced a crossroads. While it had been struggling with high levels of debt before COVID-19, the pandemic had caused it to go further into debt. Unlike other financial crises, many consumers had stopped buying skincare or cosmetics, and sales of... View Details
    Keywords: COVID-19 Pandemic; Leveraged Buyouts; Insolvency and Bankruptcy; Financial Liquidity; Bonds; Corporate Finance; Borrowing and Debt; Beauty and Cosmetics Industry; Financial Services Industry; United States
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    Mugford, Kristin, and Sarah Gulick. "Revlon: Surviving Covid-19." Harvard Business School Case 221-084, March 2021. (Revised January 2022.)
    • 18 Jul 2021
    • News

    Most VCs Promote Themselves All the Time, But Benchmark Still Barely Has a Website. Here's Why.

    • 27 Aug 2018
    • News

    How to think like a gourmet

    • Web

    Accounting & Management - Doctoral

    and Management, the dissertation may take the form of three publishable papers or one longer dissertation. Recent questions students have explored include the ways in which managers use retail-level marketing actions to influence the timing of View Details
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