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  • February 2025 (Revised April 2025)
  • Case

Shake Shack's Playbook for the Digital Era

By: Christopher Stanton, Allison Ciechanover and George Gonzalez
This case examines Shake Shack’s journey from a single New York City hot dog cart to a global fast-casual restaurant chain renowned for both premium quality and a culture of “enlightened hospitality.” As the company expands worldwide, it pilots digital ordering... View Details
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  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

https://www.hbs.edu/faculty/Pages/item.aspx?num=52469 2017 Ethical Capitalism: Shibusawa Eiichi and Business Leadership in Global Perspective Gapponshugi View Details
Keywords: Sean Silverthorne
  • December 2012 (Revised August 2013)
  • Case

Nestlé: Agricultural Material Sourcing Within the Concept of Creating Shared Value (CSV)

By: Ray A. Goldberg and Lorin A. Fries
Corporate Head of Agriculture Hans Jöhr's mind raced in anticipation of the executive board meeting that afternoon. Jöhr recognized the meeting as a key opportunity to strategize far into the future, reexamining how his team's efforts in sustainable agricultural... View Details
Keywords: Agribusiness; Value Creation; Quality; Supply Chain Management; Social Issues; Environmental Sustainability; Problems and Challenges; Growth and Development Strategy; Agriculture and Agribusiness Industry; Health Industry
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  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

Taxation and Innovation in the 20th Century By: Akcigit, Ufuk, John Grigsby, Tom Nicholas, and Stefanie Stantcheva Abstract—This paper studies the effect of corporate and personal taxes on innovation View Details
Keywords: Dina Gerdeman
  • October 2018 (Revised May 2019)
  • Teaching Note

Intuit: Turbo Tax PersonalPro - A Tale of Two Entrepreneurs

By: Joseph Fuller, Shikhar Ghosh and Monica Baraldi
Teaching Note for HBS No. 816-048. The case tells the story of a product manager within Intuit who develops an idea for a new product that spans two of the company's existing business units—professional tax software, sold to accountants, and the consumer focused... View Details
Keywords: Business Units; Business or Company Management; Applications and Software; Accounting; Product Development; Financial Services Industry
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  • January 2013
  • Supplement

EverTrue: Mobile Technology Development (B)

By: William R. Kerr and Alexis Brownell
Brent Grinna has one customer signed up for his alumni-networking mobile app, and is now trying to choose among three possibilities for a CTO. He decided to contract with a friend's company, Dashfire, to create a prototype of the app, and has signed up Brown University... View Details
Keywords: Start-up; Mobile App; CTO; Hiring; Scaling; Business Startups; Decisions; Entrepreneurship; Growth and Development; Mobile Technology; Technology Industry; Massachusetts; Boston
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  • 14 Feb 2012
  • First Look

First Look: February 14

research, we propose that socialization leads to more effective employment relationships when it starts with newcomers expressing their personal identities. In a field experiment carried out View Details
Keywords: Carmen Nobel
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

responsibility to engage everyone and to try to read every student and find the key to unlock how that person learns. I want to figure out how I can support them in the learning process. Lagace: What demands... View Details
Keywords: by Martha Lagace; Education
  • June 2010 (Revised January 2012)
  • Case

Blue Man Group: Creativity, Life and Surviving an Economic Meltdown

In 2008, Blue Man Group's three co-founders are facing the prospect of losing not just a business but a way of life they have built together. The case follows the story of Chris Wink, Matt Goldman, and Phil Stanton as they pursue their creative passion and build the... View Details
Keywords: Arts; Financial Crisis; Entrepreneurship; Crisis Management; Growth and Development Strategy; Brands and Branding; Personal Development and Career; Creativity; Entertainment and Recreation Industry
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  • 22 May 2019
  • Blog Post

What is FIELD Global Immersion?

meet in person with their GP and local consumers. To maximize the experience, students are asked to travel to a city and country in which they have no significant prior work,... View Details
  • 29 Jul 2013
  • Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

for instance, might argue that capitalism ignores issues of fairness in outcomes—but they can't say that it doesn't exist. “Our task is not to take immoral people and make them moral. Our task is to add texture to the dominant View Details
Keywords: by Michael Blanding

    Why They Do It: Inside the Mind of the White-Collar Criminal

    "A spectacular achievement" - Library Journal

    From the financial fraudsters of Enron, to the embezzlers at Tyco, to the Ponzi schemer Bernie Madoff, the failings of corporate titans are regular fixtures in the news. But what drives wealthy and... View Details

    • 26 Feb 2014
    • Research & Ideas

    How Grocery Bags Manipulate Your Mind

    There's a classic cartoon plot device that represents a struggle with temptation. A tiny angel pops up on the conflicted character's left shoulder, urging him to follow the path of righteousness. A tiny devil sits on his right shoulder, pressing him to give into his... View Details
    Keywords: by Carmen Nobel; Retail
    • 11 Sep 2023
    • Blog Post

    Reflections on My First Semester Teaching at HBS

    DJ DiDonna is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School where he teaches the required first year course: The Entrepreneurial Manager. He has dedicated his career to... View Details
    • 27 May 2021
    • News

    Facebook-backed report calls Apple privacy features anticompetitive

    • August 2005 (Revised February 2007)
    • Case

    Martin Luther King, Jr.: A Young Minister Confronts the Challenges of Montgomery

    By: William W. George, Rick Buhrman and Andrew N. McLean
    As the Montgomery Bus Boycott starts, the young Martin Luther King Jr. faces challenges to his leadership goals, strategic vision, and personal and family safety. Makes extensive use of King's own words and writings and builds a portrait of a young, talented, and... View Details
    Keywords: Decision Making; Education; Values and Beliefs; Biography; Leadership; Personal Development and Career; Family and Family Relationships; Alabama
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    • Program

    General Management Program

    challenges, seek genuine personal and professional growth, and are ready to innovate—in themselves and in their organizations. The curious, open-minded executive who commits wholeheartedly will find the... View Details
    • 26 Aug 2002
    • Research & Ideas

    High-Stakes Decision Making: The Lessons of Mount Everest

    mountain, Everest has never been a cakewalk: 148 people have lost their lives attempting to reach the summit since 1922. Newspaper and magazine articles and books—most famously, Jon Krakauer's Into Thin Air: A Personal Account of the... View Details
    Keywords: by Michael A. Roberto
    • February 2014
    • Teaching Note

    Olympus (A)

    By: Jay W. Lorsch and Suraj Srinivasan
    As 2012 approached the woes of the financial crisis seemed to be fading, companies were resuming business as usual and some of the scrutiny on corporate governance practices began to recede as well. That is until another major financial scandal emerged in Japan in the... View Details
    Keywords: Accounting; Corporate Governance; Corporate Accountability; Electronics Industry; Japan
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    • Research Summary

    Leadership Development

    Professor George has completed his research study on leadership development, based on in-person, in-depth interviews with 125 business and non-profit leaders, over half of whom are chief executive officers. They range in age from 23 to 93, with thirty per cent... View Details