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  • 05 Jul 2022
  • What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

(iStockphoto/aydinmutlu) Logistics issues have taken on unexpected and possibly unwanted “glamour” among those who study business and economics, thanks to the COVID-19 pandemic and its global aftermath. It’s a throwback to the days when... View Details
Keywords: by James Heskett; Manufacturing; Shipping; Transportation
  • Web

Student Research - Doctoral

2024 Working Paper Trade Policy in the Shadow of Conflict: The Case of Dual-use Goods By: Maxim Alekseev and Xinyue Lin Policymakers increasingly use trade instruments to address national security concerns. This paper View Details
  • 20 May 2014
  • First Look

First Look: May 20

This case study explores organizational design and incentive choices related to building a middle management layer as a company scales up its operations. Go Mobile, an Indian mobile phone retailer, uses... View Details
Keywords: Sean Silverthorne
  • 16 Aug 2016
  • First Look

August 16, 2016

an artifact of soundtrack alone because attitudes toward sharks did not differ among participants assigned to audio-only control treatments. This is the first study to demonstrate empirically that the connotative attributes of background... View Details
Keywords: Sean Silverthorne
  • Profile

Paul Feghali

Coming to HBS is like Going on a first date with the person you’ve had a crush on for years. What is your most memorable classroom moment? My first cold call. During a case study on a struggling shoe... View Details
  • Web

Online Management Course | HBS Online

Perspective on Management Differentiate between the myths and realities of management, and learn how to adopt and leverage processes to your advantage. Highlights Managing vs. Leading Columbia Space Mission Case Process: The DNA of... View Details
  • 24 Jan 2023
  • Blog Post

Dispelling Myths About HBS Through My Summer Venture in Management Program Experience

not my traditional academic setting and hearing different/opposing viewpoints prepared me for what would occur in a work environment. My favorite case, led by Professor Anywhere Sikochi, focused on the development of African leaders. This View Details
  • 14 May 2013
  • First Look

First Look: May 14

Lady Gaga, and LeBron James? Which strategies give leaders in film, television, music, publishing, and sports an edge over their rivals? In this book, drawing on my case studies and other research on the... View Details
Keywords: Sean Silverthorne
  • January–February 2018
  • Article

Some Customers Would Rather Leave Without Saying Goodbye

By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
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  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

case of China, businesspeople outside of China have found the regime’s efficiency and the country’s market size and innovation ecosystem attractive, and with good reason. But many people misunderstand how power is practiced in China. The... View Details
Keywords: by Sean Silverthorne
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

the first researchers who began to study strategy through a rigorous, scientific process, using large empirical samples to look at regularities across industries and firms. "We were proud of it!" Montgomery says. "And rightly so: the work... View Details
Keywords: by Carmen Nobel
  • Web

Events - Business History

and economic history. Digitized sources can improve our access to materials and can help us place our own individual case studies into broader contexts. But have digital projects provided any real and... View Details
  • 14 Mar 2018
  • Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

might be as simple as tucking a loved one’s t-shirt into your suitcase. The study provides scientific validation for anyone who has taken comfort in a partner’s clothing. Case in point: Whillans, a native of... View Details
Keywords: by Carmen Nobel
  • 21 Mar 2019
  • HBS Case

The Ferrari Way

drivers in pure, unadulterated pleasure. “The overarching goal is to create an experience—a sensual experience,” says Harvard Business School Professor Stefan Thomke, who wrote a case study about the company... View Details
Keywords: by Michael Blanding; Auto
  • Web

Advisory Board - Entrepreneurship

School. He is the author of over 150 case studies on starting and managing entrepreneurial companies. He co-authored New Business Ventures and the Entrepreneur, a textbook that is used at over 100 graduate... View Details
  • 2023
  • Case

Christiana Figueres and the Collaborative Approach to Negotiating Climate Action

By: James K. Sebenius, Laurence A. Green, Hannah Riley-Bowles, Lara SanPietro and Mina Subramanian
This case study centers on Harvard’s Program on Negotiation 2022 Great Negotiator, Christiana Figueres, and her efforts as Executive Secretary of the United Nations Framework Convention on Climate Change (UNFCCC) to build momentum for, and ultimately pass, the 2015... View Details
Keywords: Climate Change; Negotiation; Environmental Regulation; International Relations; Leadership
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  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
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  • 2013
  • Teaching Note

Xinhua Hospital: Implementation of EMR Project (TN)

By: F. Warren McFarlan, Ning Jia, Weiqi Liu and Shanshan Cao
Established in 1958, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine (hereafter referred to as "Xinhua Hospital") is an integrated modern teaching and research hospital with a comprehensive set of disciplines and a specialization in... View Details
Keywords: China; Hospitals; China
Related
  • 2013
  • Case

Xinhua Hospital: Implementation of EMR Project

By: F. Warren McFarlan, Ning Jia, Weiqi Liu and Shanshan Cao
Established in 1958, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine (hereafter referred to as "Xinhua Hospital") is an integrated modern teaching and research hospital with a comprehensive set of disciplines and a specialization in... View Details
Keywords: China; Hospitals; China
Related
  • 18 Oct 2011
  • First Look

First Look: October 18

of interest (Experiment 6). Non-Audit Services and Financial Reporting Quality: Evidence from 1978-1980 Authors:Kevin Koh, Shiva Rajgopal, and Suraj Srinivasan Publication:Review of Accounting Studies (forthcoming) Abstract We provide... View Details
Keywords: Sean Silverthorne