Publications

12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence By: Halevy, Nir, Eliran Halali, and Julian Zlatev Abstract— Brokerage and brokering are pervasive and consequential organizational... View Details

Keywords: Dina Gerdeman

06 Oct 2014
Research & Ideas

Why Businesses Need a Language Strategy

employees who are experts in their various areas of work. They say they feel "childlike" when they have to switch to the working language. It affects how they contribute. Managers primarily tend to worry about things like View Details

Keywords: Re: Tsedal Neeley

October 2000 (Revised October 2000)
Case

3PLex.com

By: Myra M. Hart and Judith Marie Dror

A start-up team is faced with the challenge of building a senior management team with relevant industry experience. The marriage of e-commerce and the transportation logistics industry creates unusual problems in blending "old economy" employees and employee practices... View Details

Keywords: Management Teams; Executive Compensation; Employee Stock Ownership Plan; Organizational Culture; Corporate Entrepreneurship; Technology Adoption; Transportation Industry

April 1995 (Revised August 1995)
Case

Empire Blue Cross and Blue Shield (A)

By: Regina E. Herzlinger and Ramona Hilgenkamp

Mounting financial losses and increasing public scrutiny present many challenges to the board of directors of a large nonprofit health insurer. This case series presents chronologically the increasing problems of the company. View Details

Keywords: Governing and Advisory Boards; Corporate Governance; Financial Condition; Organizational Culture; Problems and Challenges; Nonprofit Organizations; Insurance Industry

April 2001
Teaching Note

MindSpring TN

By: Jeffrey F. Rayport, Steven Silverman and William A. Sahlman

Teaching Note for (9-899-178). For book only - not listed on case. View Details

Keywords: Customer Satisfaction; Growth and Development Strategy; Mergers and Acquisitions; Organizational Culture; Competitive Strategy; Web Services Industry

January 1983 (Revised July 2007)
Case

Neill Hance

Neill Hance takes advantage of all available information and resources to insure a smooth entry into a culture--an entry that would have normally been rather difficult to deal with because of stereotyping and perceived threat. View Details

Keywords: Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Personal Development and Career; Planning; Prejudice and Bias

Find at Harvard

12 Mar 2014
Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

closed down flows of trade and capital across borders. Yet firms were rarely able to wholly dictate events. Their ability to transfer technology was constrained by the institutional, educational, and cultural conditions of host economies.... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics; Manufacturing; Consumer Products; Pharmaceutical

01 Jun 1997
News

Blockbuster Deals

theoretical and practical challenges related to an organization's philosophy and operations. According to Associate Professor Karen Wruck, an expert on finance and firms in crisis, acquisitions often fail to create the value anticipated by the buyer due to... View Details

Keywords: Garry Emmons and Nancy O. Perry

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

organization's career imprint. That being said, just as all organizations have corporate cultures, all organizations cultivate career imprints. The question is simply, what makes some organizational career imprints stronger than others?... View Details

Keywords: by Mallory Stark

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

the startup struggles with various operational and cultural organizational tensions. These challenges are described from the perspective of the founders and through the eyes of Deepika Thakur, one of the... View Details

Keywords: by Sean Silverthorne

01 Feb 1999
News

Entrepreneurs Speak at HBS

all. But Branson, whose career began in the late 1960s when he launched a student magazine and then a record company, told the audience that his enterprises all fit the company's brand. He defined the Virgin brand as representing service and value for the customer,... View Details

07 Oct 2008
First Look

First Look: October 7, 2008

jurisdiction, and therefore protection, of the states involved. Intergovernmental organizations (IGOs), whose members are states, represent an important attempt to span this abyss. IGOs are mandated variously to smooth economic transactions, facilitate global... View Details

Keywords: Martha Lagace

01 Mar 2015
News

Providing an Environment for Ideas to Grow

polarizing barrier to collaboration,” Neeley says. “But no one was looking at that, even as global organizations were rapidly moving toward making English their lingua franca.” Since joining the HBS Organizational Behavior Unit nearly... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Mar 2006
News

A New Path for Alumnae

that. What is more typical of HBS alumnae? Although they all wanted meaningful full-time employment, their goals had changed substantially over the years: Money was important, but not the primary motivator. Organizational purpose and... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services

13 Nov 2018
First Look

New Research and Ideas, November 13, 2018

their investments in compliance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55233 forthcoming Organization Science Who Loses When a Team Wins? Better Performance Increases Racial Bias By: Zhang, Letian Abstract—Although it is well known that... View Details

Keywords: Dina Gerdeman

11 Feb 2019
Working Paper Summaries

Gender Stereotypes in Deliberation and Team Decisions

Keywords: by Katherine B. Coffman, Clio Bryant Flikkema, and Olga Shurchkov

December 2014 (Revised January 2018)
Background Note

Troubled Marriages

By: Rosabeth Moss Kanter and Daniel Fox

Compilation of articles looking at merger integration strategies: "business marriages." Problems of culture, management style, and business goals are revealed. View Details

Keywords: Mergers and Acquisitions; Goals and Objectives; Management Style; Mission and Purpose; Organizational Culture; Problems and Challenges

April 2008 (Revised May 2011)
Case

Leading Citigroup (A)

By: Lynn S. Paine, Aldo Sesia and Carin-Isabel Knoop

The (A) case describes a series of controversial events and alleged misdeeds that placed Citigroup in the public spotlight and launched investigations into the company's business practices by regulators in Japan and Europe in the fall of 2004. CEO Chuck Prince must... View Details

Keywords: Crime and Corruption; Governing Rules, Regulations, and Reforms; Leadership; Organizational Culture; Business and Government Relations; Reputation; Japan; Europe