Publications

February 2005 (Revised March 2008)
Case

Shinhan Financial Group (A)

By: Rosabeth M. Kanter and Ryan Raffaelli

Mr. Young Hwi Choi, president and CEO of Shinhan Financial Group, embarked on an unconventional post-merger integration strategy with recently acquired Chohung Bank. The strategy focused on integrating traditional operations while attending to employees' reactions to... View Details

Keywords: Mergers and Acquisitions; Change Management; Employees; Leading Change; Organizational Change and Adaptation; Organizational Culture; Emotions; Integration; South Korea

15 Oct 2024
Cold Call Podcast

What Sequoia Capital Can Teach Leaders About Sustaining Long-Term Growth

Keywords: Re: Jo Tango & Christina M. Wallace; Financial Services

March 2008 (Revised August 2020)
Case

Lisa Sherman (A)

By: Bill George and Jens Audenaert

Lisa Sherman is a successful executive at Verizon who is struggling with the decision to reveal her sexual orientation. After attending a diversity training workshop in which participants expressed extremely negative views about people in her community, Sherman wonders... View Details

Keywords: Diversity; Identity; Personal Development and Career; Decision Choices and Conditions; Leadership; Organizational Culture

15 Nov 2006
Research & Ideas

Lessons Not Learned About Innovation

need a culture and way of working that emphasizes flexibility and attention to relationships across areas. Q: One of your warnings for corporate leaders is to be careful not to create two classes of corporate citizens: "those who... View Details

Keywords: by Sean Silverthorne

01 Aug 2008
What Do You Think?

Has the Time Come for “Stretch” in Management?

achieve organizational efficiency ... (by) highly motivated and committed staff with the passion to overachieve." Further, it is thought to work best in cultures where people have the latitude on... View Details

Keywords: by Jim Heskett

17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

opportunity that's right for you. Entering StartUpLand will guide you as you seek your ideal entry point into this popular, cutting-edge organizational paradigm. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53337 2017... View Details

Keywords: Sean Silverthorne

March 2002 (Revised June 2005)
Case

AOL Time Warner, Inc.

By: Stephen P. Bradley and Erin Sullivan

AOL Time Warner, which has been billed as the "first fully integrated media and communications company of the Internet Century," raises the fundamental question of how value will be created and captured by the merger of AOL and Time Warner. This case describes just how... View Details

Keywords: Mergers and Acquisitions; Internet and the Web; Value Creation; Organizational Culture; Consolidation; Change Management; Telecommunications Industry; Media and Broadcasting Industry; United States

January 27, 2010
Article

Leadership with a Small 'l'

By: Richard Bohmer

What exactly do we mean by leadership in health care? Does it mean to take formal positions in senior leadership teams in hospitals, trusts, health boards, ministries of health, and professional societies-what might be termed leadership with a big "L?" Or does it mean... View Details

Keywords: Decision Choices and Conditions; Leadership; Service Delivery; Service Operations; Organizational Culture; Outcome or Result; Performance Effectiveness; Health Industry

Find at Harvard

2006
Working Paper

The Limits of Authority: Motivation versus Coordination

By: Eric J. Van den Steen

This paper studies the effects of open disagreement on motivation and coordination. It shows how, in the presence of differing priors, motivation and coordination impose conflicting demands on the allocation of authority, leading to a trade-off between the... View Details

Keywords: Decisions; Governance Controls; Organizational Culture; Agency Theory; Conflict and Resolution; Motivation and Incentives

SSRN

October 1999
Case

ZEFER: Building a Business at Hyperspeed

By: John T. Gourville and Joseph B. Lassiter III

In the past 18 months, ZEFER has gone from a several-person Internet consulting firm to a major player in the information-technology services industry. In particular, in the past six months, it has grown from 40 to 400 professionals, has hired a seasoned management... View Details

Keywords: Growth and Development; Recruitment; Venture Capital; Acquisition; Organizational Culture; Managerial Roles; Growth Management; Information Technology Industry

November 1993 (Revised October 1995)
Case

Sunrise Medical, Inc.'s Wheelchair Products

Sunrise's CEO must decide whether to intervene in a decision by a division, Guardian Products, to introduce a new lightweight standard wheelchair. Guardian wants to introduce the wheelchair to complement its line of commodity crutches, walkers, and other patient aids.... View Details

Keywords: Business or Company Management; Competition; Corporate Strategy; Business Divisions; Organizational Culture; Decision Making; Product Marketing; Medical Devices and Supplies Industry

November 2010 (Revised January 2012)
Case

CNOOC: Building a World-Class Energy Company

By: Joseph L. Bower, Nancy Hua Dai and Michael Shih-ta Chen

Fu Chengyu is the fifth CEO to lead China National Offshore Oil Company - an SOE founded in 1982 to exploit Chinese offshore deposits. In 2010 he is trying to decide how to drive further growth in a company that has grown 556 times in less than 30 years, with profits... View Details

Keywords: Talent and Talent Management; Leadership Development; Growth and Development Strategy; Resource Allocation; Organizational Culture; State Ownership; Competitive Strategy; Energy Industry; China

August 1996 (Revised October 1996)
Case

Suzanne de Passe at Motown Productions (A1)

By: Linda A. Hill and Jaan Elias

Illustrates: 1) the impact of a manager's leadership style on corporate culture, direction, and performance; 2) the concept of fit between leadership style and the requirements of situations in which managers find themselves; and 3) the need for managers to adapt their... View Details

Keywords: Management Style; Race; Organizational Culture; Success; Leadership Style; Gender; Management Teams; Change Management; Situation or Environment; Creativity; Relationships; Music Industry; Entertainment and Recreation Industry

09 Jun 2003
Research & Ideas

The Benefits of “Not Invented Here”

The best ideas and innovations are probably not invented by your company. But learning to find and work with leading partners in R&D calls for a massive cultural change, beginning with getting past the "not invented here"... View Details

Keywords: by Sean Silverthorne

21 Jan 2016
Blog Post

HBS and the Arts

managing the investment of their assets. That being said, we also had the opportunity to advise clients on how to best achieve their philanthropic goals. To this end we were able to guide artists on establishing foundations to preserve their artistic legacy, and... View Details

Keywords: Nonprofit / Government; Entertainment / Media / Sports

22 Apr 2014
First Look

First Look: April 22

constraints. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-097.pdf The Organizational and Geographic Drivers of Absorptive Capacity: An Empirical Analysis of Pharmaceutical R&D Laboratories By:... View Details

Keywords: Sean Silverthorne

June 2020 (Revised February 2023)
Teaching Note

GitLab and the Future of All-Remote Work

By: Prithwiraj (Raj) Choudhury

Teaching Note for HBS Case Nos. 620-066 and 620-117. View Details

Keywords: Remote Work; Remote Operations; Business Offices; Value Creation; Organizational Culture; Business or Company Management; Employee Relationship Management; Communication Strategy; Organizational Structure