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  • November 2003 (Revised December 2003)
  • Case

Proteome Systems Limited: The First Five Years

A Sydney-based biotechnology company is moving from the development of proteomics technology to the commercialization of its first instruments in the worldwide proteomics market. The case study highlights the range of activities engaged in by the 120-person company,... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Commercialization; Entrepreneurship; Biotechnology Industry; Sydney
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West, Jonathan, and Mona Ashiya. "Proteome Systems Limited: The First Five Years." Harvard Business School Case 604-049, November 2003. (Revised December 2003.)
  • October 1996 (Revised January 1997)
  • Case

MacTemps: Building Commitment in the Interim Workforce

MacTemps is a provider of temporary workers skilled in computer graphics and database management. Unlike many temporary agencies that treat temps as a commodity, MacTemps has attempted to build relationships with temps through offering benefits and training. This case... View Details
Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Information Technology Industry; Information Technology Industry
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Bradach, Jeffrey L., and Nicole Sackley. "MacTemps: Building Commitment in the Interim Workforce." Harvard Business School Case 497-005, October 1996. (Revised January 1997.)
  • February 2019
  • Case

Halliday's OASIS

By: Scott Duke Kominers and Nicole Tempest Keller
Wade Watts has won control of the OASIS – a futuristic, immersive virtual reality game world. He must decide on rules, rights, and marketplace design, balancing the founding principles of the OASIS with the platform’s potentially negative externalities. View Details
Keywords: Managing Markets; Corporate Responsibility; Virtual Reality; Digital Platforms; Management; Corporate Social Responsibility and Impact; Social Media; United States
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Kominers, Scott Duke, and Nicole Tempest Keller. "Halliday's OASIS." Harvard Business School Case 819-106, February 2019.
  • Article

Interorganizational Alliances and the Performance of Firms: A Study of Growth and Innovation Rates in a High-technology Industry

Keywords: Organizations; Alliances; Performance; Business Ventures; Growth and Development; Innovation and Invention; Information Technology; Information; Technology Industry
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Stuart, Toby E. "Interorganizational Alliances and the Performance of Firms: A Study of Growth and Innovation Rates in a High-technology Industry." Strategic Management Journal 21, no. 8 (August 2000): 791–811.
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

"actual." "People at the top of the hierarchy generally have a more positive view of an organization than the people in the middle and on the frontlines," Paine says. "The top of the View Details
Keywords: by Carmen Nobel
  • November 2010 (Revised January 2011)
  • Case

Computerized Provider Order Entry at Emory Healthcare

By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde
The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details
Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry
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Hamermesh, Richard G., F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan, and David LaBorde. "Computerized Provider Order Entry at Emory Healthcare." Harvard Business School Case 311-061, November 2010. (Revised January 2011.)
  • May 2022
  • Case

What to Propose?

By: David G. Fubini
Two audit and financial services firms, one of which your consulting firm has supported extensively, have merged to create one of the largest audit firms in the world. The audit firm's Executive Team has requested proposals aimed at re-evaluating their internal... View Details
Keywords: Consulting; Professional Services; Governance; Presentations; Organizational Structure; Transition; Mergers and Acquisitions; Consulting Industry
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Fubini, David G. "What to Propose?" Harvard Business School Case 422-095, May 2022.
  • 1998
  • Book

The Multinational Traders

By: Geoffrey Jones
This book examines the history and theory of multinational trading companies. The essays in this volume demonstrate the importance of trading companies in trade and investment flows in the world economy from the nineteenth century to the present day. The empirical... View Details
Keywords: Company History; Trade; Globalization; Books; Organizational Structure; Perspective; Diversification; Theory; Asia; Europe; United States
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Jones, Geoffrey, ed. The Multinational Traders. Routledge International Studies in Business History. London: Routledge, 1998.
  • December 2023 (Revised February 2024)
  • Case

Transforming Healthcare Delivery at Karolinska University Hospital

By: Susanna Gallani, Mary Witkowski, Elena Corsi and Nikolina Jonsson
The case study examines the journey toward value-based healthcare at Karolinska University Hospital. The hospital's ambitious shift to a patient-centered care delivery model, accompanied by the construction of a new facility, encountered challenges such as high costs,... View Details
Keywords: Change Management; Transformation; Transition; Business Organization; Communication Strategy; Information Infrastructure; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; Sweden; Europe
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Gallani, Susanna, Mary Witkowski, Elena Corsi, and Nikolina Jonsson. "Transforming Healthcare Delivery at Karolinska University Hospital." Harvard Business School Case 124-070, December 2023. (Revised February 2024.)
  • 1991
  • Chapter

Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges

By: R. M. Kanter
Keywords: Technology Adoption; Organizational Change and Adaptation; Organizational Design; Attitudes
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Kanter, R. M. "Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges." In Designing for Technological Change, edited by B. Guile, E. Laumann, and G. Nadler. Washington, D.C.: National Academies Press, 1991.
  • 1994
  • Chapter

The Virtual Organization: Bureaucracy, Technology, and the Implosion of Control

By: N. Nohria and J. D. Berkley
Keywords: Organizational Design; Organizational Change and Adaptation; Information Technology; Power and Influence
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Nohria, N., and J. D. Berkley. "The Virtual Organization: Bureaucracy, Technology, and the Implosion of Control." In The Post-Bureaucratic Organization: New Perspectives on Organizational Change, edited by Anne Donnellon and Charles C Heckscher. Thousand Oaks, CA: Sage Publications, 1994.
  • August 2001 (Revised June 2002)
  • Case

IBM Software Solutions (A)

By: Michael L. Tushman, Charles A. O'Reilly III and Robert Chapman Wood
Executives and managers of key IBM software units struggle to make IBM a top player in the post-mainframe era. When one software unit introduces a visionary product with potential to create a new leadership position for the firm, the result is an epic conflict in the... View Details
Keywords: Business Units; Leadership Style; Leading Change; Managerial Roles; Organizational Change and Adaptation; Conflict Management; Information Technology Industry
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Tushman, Michael L., Charles A. O'Reilly III, and Robert Chapman Wood. "IBM Software Solutions (A)." Harvard Business School Case 402-016, August 2001. (Revised June 2002.)
  • October 2015
  • Supplement

The National Geographic Society (B)

By: David A. Garvin
This case was written as an update to the case "The National Geographic Society," HBS No. 311-002, published in 2011. The (B) case describes the 2015 creation of National Geographic Partners, a for-profit joint venture between the National Geographic Society and 21st... View Details
Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry; Media and Broadcasting Industry
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Garvin, David A. "The National Geographic Society (B) ." Harvard Business School Supplement 316-084, October 2015.
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

about working conditions in supply chains. Toffel also shared information about his newly launched website, which he hopes will be a helpful resource for business practitioners seeking guidance about monitoring suppliers. Danielle Kost:... View Details
Keywords: by Danielle Kost; Apparel & Accessories
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

equally well within and between companies. Cross-company implementations, however, are still comparatively rare. We see them between large and technically sophisticated organizations who have longstanding ties, and we're also starting to... View Details
Keywords: by Sara Grant
  • August 2010 (Revised November 2011)
  • Case

MindTree: A Community of Communities

By: David A. Garvin and Rachna Tahilyani
MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details
Keywords: Learning; Corporate Entrepreneurship; Employee Relationship Management; Innovation and Invention; Knowledge Management; Leadership; Organizational Culture; Social and Collaborative Networks; Information Technology Industry; India
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Garvin, David A., and Rachna Tahilyani. "MindTree: A Community of Communities." Harvard Business School Case 311-049, August 2010. (Revised November 2011.)
  • 31 Oct 2004
  • What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

decisions are based on the best information, information offered by your employees, customers, vendors, and investors." Ian Cook points out that "leadership is more about involving people in understanding, interpreting, and... View Details
Keywords: by James Heskett
  • March 2025
  • Case

Fostering Community at Airbnb (A)

By: Jeffrey T. Polzer, Heather Whiteman and Sarah Mehta
Set in November 2020, this case explores Airbnb’s efforts to foster a culture of belonging, particularly given the impact of the COVID-19 pandemic on the company’s workforce. It details how Airbnb used employee surveys and organizational network analysis (ONA)—a... View Details
Keywords: Change; Communication; Competency and Skills; Human Resources; Surveys; Information Technology; Health Pandemics; Organizational Culture; Networks; Accommodations Industry; Technology Industry; Travel Industry; United States; California
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Polzer, Jeffrey T., Heather Whiteman, and Sarah Mehta. "Fostering Community at Airbnb (A)." Harvard Business School Case 425-045, March 2025.
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

and medical officers. Each officer went out for roughly an hour at a time and was encouraged to obtain feedback from nurses, doctors, respiratory therapists, and administrators. Later, the officers held large staff meetings in each unit to gather more View Details
Keywords: by Paul Guttry
  • July 2011
  • Teaching Note

MindTree: A Community of Communities (TN)

By: David A. Garvin
Teaching Note for 311049. View Details
Keywords: Knowledge Management; Management Practices and Processes; Civil Society or Community; Goals and Objectives; Leadership Style; Innovation and Invention; Business or Company Management; Organizational Culture; Information Technology Industry
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Garvin, David A. "MindTree: A Community of Communities (TN)." Harvard Business School Teaching Note 312-023, July 2011.
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