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  • 15 Oct 2018
  • Research & Ideas

Shaky Business: How Handshakes Win Negotiations

handshake today seen as a mere formality or does it still serve an important purpose in modern society? He joined with HBS Professor Francesca Gino, Juliana Schroeder of Berkeley’s Haas School of Business, View Details
Keywords: by Michael Blanding
  • Web

Technology

Technology Support Services Technology Support Services (TSS) provides world-class technical support and services to the HBS community. We support the HBS mission by offering high-quality services that... View Details
  • November 2006 (Revised February 2007)
  • Case

Microsoft Xbox: Changing the Game?

By: Andrei Hagiu
In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best chance against the upcoming Sony PlayStation 2. Initially called "Project Midway" within Microsoft, the console project was intended to counter the perceived threat... View Details
Keywords: Customers; Recruitment; Leadership; Management Teams; Multi-Sided Platforms; Two-Sided Platforms; Production; Strategy; Competition; Expansion; Video Game Industry; Texas
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  • 01 Sep 2023
  • News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • September 2015 (Revised February 2017)
  • Case

MOD Pizza: A Winning Recipe?

By: Boris Groysberg, John D. Vaughan and Matthew Preble
Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015 to 200 stores by the end of 2016, and while the two believed that MOD could manage... View Details
Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; United States
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  • Web

Behavioral Finance & Financial Stability

model” used for regulatory reporting purposes would result in a 60% higher probability of being rejected and higher interest rates for those approved. They show that funding loans to these borrowers lead to... View Details
  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

lacking a remedy to offer. Among innovators: tunnel vision—failing to consider the negative implications of a proposed solution, and impractical elegance—proposing a solution that looks great on a computer screen but is virtually... View Details
Keywords: by Carmen Nobel
  • 28 Nov 2018
  • HBS Seminar

Jon Jachimowicz, Columbia University

  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

unite employees around a mission "Effective leaders communicate the organization’s objective function—what are we trying to accomplish, what’s the definition of victory, how should we measure our success—constantly View Details
Keywords: by Danielle Kost
  • 13 Mar 2012
  • First Look

First Look: March 13

independent films, including those not supported by the Sundance Labs. Thirty years after Sundance was founded, its top management team wonders whether the mission of Sundance would be best served by increasing View Details
Keywords: Sean Silverthorne
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • Web

Impact Investments

Mission Statement The Project on Impact Investments is dedicated to studying the universe of impact investors and portfolio companies that seek to generate social benefits alongside financial returns as well... View Details
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

and by definition it’s a failure. This is where the sense of purpose and the power of the narrative makes a difference, and where allies can help... View Details
Keywords: by Sean Silverthorne
  • 2014
  • Working Paper

The Nobel Prize: A 'Heritage-based' Brand-oriented Network

By: Mats Urde and Stephen A. Greyser
Purpose — Understanding the Nobel Prize as a 'true' heritage brand in a networked situation and its management challenges, especially regarding identity and reputation.

Methodology — The Nobel Prize serves as an in-depth case study and is analysed within... View Details
Keywords: Nobel Prize; Heritage Brand; Brand Network; Networked Brand; Brand Within A Network; Brand Orientation; Brand Stewardship; Corporate Brand Identity; Reputation; Networks; Organizations; Philanthropy and Charitable Giving; Brands and Branding
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  • Web

About | Social Enterprise | Harvard Business School

A Catalyst for Creating Social Value The Social Enterprise Initiative applies innovative business practices and managerial disciplines to drive sustained, high-impact social change. It's grounded in the View Details
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

It’s a philosophical debate as old as time: What is the secret to leading a meaningful life? For many, the question gained new urgency after years of social distancing and upheaval during the COVID-19 pandemic. After surviving a public... View Details
Keywords: by Shalene Gupta
  • Web

Mid-US - Global

Brown communities, aiming for a $300 million impact on racial health disparities over the next decade. Key themes include a late-career transition to entrepreneurship, leveraging relationships, team building, and scaling a mission-driven... View Details
  • Web

Business & Environment - Faculty & Research

Environmental Sustainability ; Green Technology ; Financial Strategy ; Investment Funds ; Investment Portfolio ; Institutional Investing ; Corporate Accountability ; Corporate Social Responsibility and Impact ; View Details
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

nonresident convertibility, which permitted foreigners to move funds for current account purposes freely from one country to another. This was the key development in the establishment of a liberal and open... View Details
Keywords: by Geoffrey Jones