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  • All HBS Web  (5,311)
    • People  (14)
    • News  (1,281)
    • Research  (3,204)
    • Events  (14)
    • Multimedia  (48)
  • Faculty Publications  (2,338)
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  • 12 PM – 1 PM EDT, 05 Oct 2016
  • Webinars: Trending@HBS

Negotiating the Impossible: Break Deadlocks and Resolve Conflicts (without Money or Muscle)

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. To top it off, you have little power or other resources with... View Details
  • 01 Mar 2006
  • News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

managing call centers for insurance companies but wanted to switch from telephonic to face-to-face service, so I decided to focus on restaurants. I spent the first year at HBS researching the industry and... View Details
Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Food Services and Drinking Places
  • May 1996
  • Case

First Capital Holdings Corp.

By: Stuart C. Gilson, Harry DeAngelo and Linda DeAngelo
The manager of a money-management firm considers whether to invest in the securities of a large, financially troubled, California-based life insurance holding company that holds 40% of its assets in high-yield junk bonds. Over the past year, the value of its portfolio... View Details
Keywords: Risk Management; Debt Securities; Bonds; Valuation; Investment Return; Fair Value Accounting; Financial Institutions; Insurance Industry
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Gilson, Stuart C., Harry DeAngelo, and Linda DeAngelo. "First Capital Holdings Corp." Harvard Business School Case 296-032, May 1996.
  • 08 Sep 2009
  • Research & Ideas

The Height Tax, and Other New Ways to Think about Taxation

health insurance may delay its arrival. Q: How is your idea of a height tax greeted among economists and policymakers? How do you address potential criticisms as mentioned in your paper, such as fears about... View Details
Keywords: by Martha Lagace
  • 20 Mar 2000
  • Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

affordable housing is the low-income housing tax credit, part of the Tax Reform Act of 1986," she says. "In essence, it provides a tax benefit to private investors — typically banks and View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • May 2006 (Revised July 2007)
  • Case

Creating Meaning for the Customer: The Case of GMACI

Excellence in exploiting customer information and leveraging its affiliation to the GM group are among the strategic options that GMAC Insurance CEO Gary Kusumi is considering. GMAC Insurance, the wholly-owned auto insurance subsidiary of General Motors, formed through... View Details
Keywords: Customer Relationship Management; Decision Choices and Conditions; Knowledge Use and Leverage; Strategy; Insurance Industry; Insurance Industry
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Martinez-Jerez, Francisco de Asis, Nathan Mangum, and Joshua Bellin. "Creating Meaning for the Customer: The Case of GMACI." Harvard Business School Case 106-073, May 2006. (Revised July 2007.)
  • October 2014
  • Case

Grantham, Mayo, and Van Otterloo, 2012: Estimating the Equity Risk Premium (Abridged)

By: Samuel Hanson, Erik Stafford and Luis Viceira
Keywords: Equity Valuation; Investment Banking; Equity
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Hanson, Samuel, Erik Stafford, and Luis Viceira. "Grantham, Mayo, and Van Otterloo, 2012: Estimating the Equity Risk Premium (Abridged)." Harvard Business School Case 215-025, October 2014.
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

profits) don't generally rely on long hours. When is the last time you saw an investment banking firm, in an industry known for working its people mercilessly, near the top of the best place to work list? Consider View Details
Keywords: by James Heskett; Financial Services
  • December 2007
  • Case

Envisioning "Free Banking" in Antebellum New York (A)

By: David A. Moss and Cole Bolton
Banks throughout New York State suspended specie payments (i.e., payments in gold and silver) in May 1837 following the collapse of several state banks and the onset of a nationwide financial panic. Amid the chaos, the upstart Whigs were able to depose the longstanding... View Details
Keywords: History; Government Legislation; Capital; Financial Crisis; Banks and Banking; Banking Industry; New York (state, US)
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Moss, David A., and Cole Bolton. Envisioning "Free Banking" in Antebellum New York (A). Harvard Business School Case 708-038, December 2007.
  • 05 Nov 2019
  • Working Paper Summaries

The Economic Effects of Private Equity Buyouts

Keywords: by Steven J. Davis, John Haltiwanger, Kyle Handley, Ben Lipsius, Josh Lerner, and Javier Miranda
  • February 1986 (Revised September 1994)
  • Case

Travelers Mortgage Securities CMO

Describes a series of collateralized mortgage obligations offered by Travelers Insurance. Provides a general description of the life insurance business and the role of life insurance in the capital markets. Also describes a variety of mortgage related instruments,... View Details
Keywords: Insurance; Capital Markets; Mortgages; Insurance Industry; United States
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Mason, Scott P. "Travelers Mortgage Securities CMO." Harvard Business School Case 286-061, February 1986. (Revised September 1994.)
  • April 2021
  • Case

JPMorgan Chase's Path Forward

By: Joseph L. Bower, Nien-hê Hsieh and Michael Norris
In 2020, JPMorgan Chase announced a $30 billion Commitment to Advance Racial Equity. The Commitment included investments in housing, small businesses, and financial literacy across the U.S., and diversity, equity, and inclusion within the bank. It was part of a broader... View Details
Keywords: Racial Wealth Gap; Diversity; Race; Financial Institutions; Banks and Banking; Leading Change; Banking Industry; New York (city, NY); Chicago
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Bower, Joseph L., Nien-hê Hsieh, and Michael Norris. "JPMorgan Chase's Path Forward." Harvard Business School Case 921-301, April 2021.
  • 23 Apr 2018
  • News

Richard Jenrette, 89, Wall St. Power and Preservationist of Homes, Dies

    Jonathan L. Wallen

    Jonathan Wallen is an Assistant Professor of Finance in the Finance Unit and teaches Finance 1 to MBA students.

    Professor Wallen’s research centers on financial intermediation and its intersection with asset pricing, currency markets,... View Details

    • June 2018
    • Supplement

    Valuing Snap After the IPO Quiet Period (B)

    By: Marco Di Maggio and Benjamin C. Esty
    Analyzes Snap’s value and analyst recommendations following the events described in the (A) case. View Details
    Keywords: Sell-side Analysts; Underwriters; Investment Banking; Social Network; Discounted Cash Flow; Cost Of Capital; Conflicts Of Interest; Corporate Governance; Advertising; Quiet Period; Business Startups; Digital Marketing; Initial Public Offering; Information Infrastructure; Valuation; Venture Capital; Forecasting and Prediction; Social Media; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; United States; California
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    Di Maggio, Marco, and Benjamin C. Esty. "Valuing Snap After the IPO Quiet Period (B)." Harvard Business School Supplement 218-096, June 2018.
    • 22 Sep 2010
    • Working Paper Summaries

    The Task and Temporal Microstructure of Productivity: Evidence from Japanese Financial Services

    Keywords: by Bradley R. Staats & Francesca Gino; Banking
    • November 1990 (Revised September 1991)
    • Case

    First Chicago Corp.: Corporate Strategy

    Lays out the business challenges facing First Chicago Corp. in 1986: the banking industry has been deregulated, many corporations are bypassing banks in their search for capital, and foreign competition has increased. Their traditional market--corporate banking--has... View Details
    Keywords: Restructuring; Investment Banking; Corporate Strategy; Emerging Markets; Commercial Banking; Banking Industry; United States
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    Friedman, Raymond A. "First Chicago Corp.: Corporate Strategy." Harvard Business School Case 491-056, November 1990. (Revised September 1991.)
    • February 1995 (Revised June 1999)
    • Case

    Chemical Bank: Implementing the Balanced Scorecard

    By: Robert S. Kaplan and Norman Klein
    The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
    Keywords: Balanced Scorecard; Adoption; Growth and Development Strategy; Communication Strategy; Customer Relationship Management; Management Systems; Performance Evaluation; Banks and Banking; Measurement and Metrics; Banking Industry
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    Kaplan, Robert S., and Norman Klein. "Chemical Bank: Implementing the Balanced Scorecard." Harvard Business School Case 195-210, February 1995. (Revised June 1999.)
    • 02 Apr 2010
    • What Do You Think?

    Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

    are, at the same time, exercising cost-cutting efforts (such as low wages, poor benefits, no health insurance for many employees in the case of Wal-Mart, fines for safety violations in the case of BP) in dealing with their employees.... View Details
    Keywords: by Jim Heskett
    • April 1998 (Revised November 1999)
    • Case

    Hambrecht & Quist

    By: Thomas J. DeLong and Nicole Tempest
    Hambrecht & Quist (H&Q), an investment bank headquartered in San Francisco, has a very unique culture relative to its Wall Street counterparts. Firm members and even competitors describe the culture as entrepreneurial, team-driven, non-bureaucratic, and... View Details
    Keywords: Mergers and Acquisitions; Corporate Entrepreneurship; Investment Banking; Growth and Development Strategy; Emerging Markets; Organizational Culture; Competitive Advantage; Banking Industry; San Francisco
    Citation
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    DeLong, Thomas J., and Nicole Tempest. "Hambrecht & Quist." Harvard Business School Case 898-161, April 1998. (Revised November 1999.)
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