retail industry - Publications - Faculty & Research

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

United States, and Georgia-Pacific Corporation, one of the world's largest forest products companies, had pursued competing agendas for common lands. The former wanted to preserve the land untouched, the latter to use it intensively. However, mounting environmental... View Details

Keywords: by James Austin

10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

Radiologist Some parts of the teleradiology model closely resemble outsourcing in industries like electronics, business processes, or software development. The health-care customer—typically a hospital—sees the need for a service that is... View Details

Keywords: by Paul Guttry; Health

25 Mar 2014
First Look

First Look: March 25

Grupo Beta San Miguel In November 2013, Dr. Jose Pinto, head of Grupo Beta San Miguel (BSM), Mexico's largest private sugar producer, is weighing the future prospects of the Mexican sugar industry as he considers whether BSM should bid on... View Details

Keywords: Sean Silverthorne

23 Oct 2019
News

A Bid for the Future

When Stephen Moret (MBA 2001) first read of Amazon’s search for a second headquarters in the Wall Street Journal, he was certain the newspaper had made a typo. The online retailer couldn’t be talking about creating 50,000 jobs. Moret’s... View Details

Keywords: Administration of Housing Programs, Urban Planning, and Community Development; Government

01 Oct 1997
News

Antitrust in Historical Perspective

within the same companies and as these companies grew ever larger. Wholesalers, who had long been powerful players in the American economy, began to see their functions made obsolete as big companies started marketing directly to retailers. View Details

Keywords: Thomas K. McCraw and Richard S. Tedlow

January 1992
Teaching Note

Tandy Corporation (A) TN

By: William E. Fruhan Jr.

Keywords: Retail Industry; Retail Industry

Citation

June 2018
Teaching Note

Berkshire Partners: Party City

By: Victoria Ivashina and Jeffrey Boyar

Teaching Note for HBS No. 218-028. View Details

Keywords: Turnaround; Fundraising; Cross-fund Investment; Private Equity; Vertical Integration; Manufacturing Industry; Manufacturing Industry; United States

Citation

Purchase

2014
Working Paper

Principals and Their Car Dealers: What Do Targets Tell About Their Relation?

By: Jan Bouwens, Eddy Cardinaels and Jingwen Zhang

In this study we describe target setting and target achievements for a car dealership. Car dealers are eligible for a discount on the purchase price conditional on their achieving the sales targets set by the franchisor. We show that car dealers (franchisees) who... View Details

Keywords: Goals and Objectives; Motivation and Incentives; Franchise Ownership; Auto Industry; Auto Industry

Citation

Read Now

May 1993
Case

Alexander Hospital Gift Shoppe

By: Regina E. Herzlinger

Keywords: Retail Industry; Retail Industry

Citation

Find at Harvard

November 2002
Teaching Note

Webvan: Groceries on the Internet (TN)

By: John A. Deighton

Teaching Note for (9-500-052). View Details

Keywords: Retail Industry; Retail Industry

Citation

Purchase

September 2000 (Revised March 2006)
Case

ZOOTS--The Cleaner Cleaner

By: Myra M. Hart and Sharon Peyus

A successful entrepreneur (retailing) starts a new venture in dry cleaning. The case focuses on transferable models, skills, and knowledge from one venture to the next. Areas of emphasis are: managing growth, challenges of operations, financing, and competitive moves. View Details

Keywords: Growth Management; Competitive Strategy; Operations; Knowledge Dissemination; Business Startups; Corporate Finance; Service Industry; Service Industry

Citation

Educators

Purchase

September 1999 (Revised October 1999)
Case

Auto Collection: Ford's Better Idea for Selling Cars and Trucks

Ford encourages its independent dealers to consolidate, showing them the benefits size can bring both to themselves and their customers. Now, consolidated dealerships improve customer service and reduce costs. View Details

Keywords: Consolidation; Customer Focus and Relationships; Sales; Auto Industry; Auto Industry

Citation

Educators

Purchase

January 1995 (Revised March 1995)
Teaching Note

Lowe's TN

By: Walter J. Salmon and David Wylie

Teaching Note for (9-590-013). View Details

Keywords: Retail Industry; Retail Industry

Citation

Purchase

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

being able to put the team in place," as she put it, Polished could not take root. But by last December, Polished seemed closer to its initial destination. Rhyne had secured a lease at Boston's Logan Airport, begun building the first Polished center, added an... View Details

Keywords: by John S. Rosenberg

15 Apr 2014
First Look

First Look: April 15

controls, employment at target establishments declines 3% over two years post buyout and 6% over five years. The job losses are concentrated among public-to-private buyouts and transactions involving firms in the service and retail... View Details

Keywords: Sean Silverthorne

23 May 2019
News

Marla Beck, MBA/MPA 1998

for cosmetics needed to be more customer focused, so in 1999 she launched Bluemercury, a retailer of high-end beauty products. Perhaps the most obvious evidence that Beck’s thoughtful strategy and hard work have disrupted the beauty... View Details

Keywords: Susan Young

12 Nov 2015
Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

problem in the health care industry comes partly from a clash of interests. Doctors are passionate about addressing the individual needs of each patient, while regulators and policy makers are intent on having one piece of legislation... View Details

Keywords: by Dina Gerdeman; Health

Research Summary

Overview

Michael is interested in research at the intersection of technology and supply chain in corporations, especially retailers. His recent projects have focused on Human-AI collaboration at retailers. View Details

Keywords: Supply Chain Management; Supply Chain; Operations; AI and Machine Learning; Retail Industry