Publications

2007
Text Book

Teaching the Moral Leader: A Literature-Based Leadership Course

By: Sandra J. Sucher

This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School course "The Moral Leader," an MBA elective taken by thousands of HBS students... View Details

Keywords: Competency and Skills; Curriculum and Courses; Moral Sensibility; Body of Literature; Books; Leadership; Personal Development and Career

Find at Harvard

22 Dec 2014
Video

Charles Jennings

January 2008 (Revised May 2011)
Case

Cognizant Technology Solutions

By: Robert G. Eccles, David Lane and Prabakar 'PK' Kothandaraman

In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to differentiate itself by emphasizing building very close client relationships through its "Two-in-a-box" (TIB) model. This model is based on... View Details

Keywords: Customer Relationship Management; Knowledge Sharing; Resource Allocation; Competitive Advantage; Information Technology; Information Technology Industry

November 2017
Technical Note

21st Century Populism

By: George Serafeim and David Freiberg

While the first decade of the 21st century saw a massive financial crisis that led to significant economic downturn, the second decade saw the rise of political leaders, who built their support upon a political message that championed the common person against the... View Details

Keywords: Populism; Market Efficiency; Market Liberalization; Political Influence; Political Instability; Capital Controls; Partnerships; Coalition; Inequality; Role Of Business In Society; Government Intervention In The Markets; Labor Market; Equality and Inequality; Financial Markets; Social Issues; Immigration; Financial Crisis; Capital Markets; Business and Government Relations

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

work of Jean Piaget, Lawrence Kohlberg, and his colleague, Robert Kegan (see table 1). The answer to the question whom do you serve often reveals more about leaders than knowing their personality traits,... View Details

Keywords: by Mitch Maidique

June 1990 (Revised February 1991)
Case

In the Shadow of the City

Traces the history of a collaborative effort to create an organization to manage a major international development project in the slums of Addis Ababa, Ethiopia. Focuses on a serious set of disagreements which develops several months into the project between the two... View Details

Keywords: Nonprofit Organizations; Conflict and Resolution; Cross-Cultural and Cross-Border Issues; Ethiopia

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

personal growth, received the privilege of leading some of the best people I could ever meet. I developed a deep appreciation for the power of the human spirit, and am... View Details

27 Oct 2020
Blog Post

Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital

1993), after each launching their careers in investment banking. “Joining ICV was a great experience and eye opening for us because we were used to being in majority environments,” said Tingle. “Also, at a... View Details

Career Coach

Laurie Matthews

Whether working with clients on their own leadership development or focusing on navigating a particular career juncture, Laurie helps her clients crack their own codes to figure out how to make the most of... View Details

Keywords: Consumer Products; Entrepreneurship; Hospitality; Retail

06 Oct 2023
Blog Post

Short Intensive Programs 2024 Preview: From Climate Change to Formula 1

what types of techniques, approaches, and ways of making connections across different concepts resonate most with students. What will help them develop a deeper self-understanding, empathy for others' lack... View Details

25 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #18: Tom Ferguson (MBA 2014) Venture Capitalist and Water Evangelist

BEI is delighted to bring you this mini-series on HBS alumni tackling problems related to water and climate change. Emotional and visible connection to a topic is key to driving action. There seem to be few... View Details

December 2003 (Revised May 2004)
Case

Blockbuster Inc. & Technological Substitution (A): Achieving Dominance in the Video Rental Industry

Provides a comprehensive background of the video rental industry and home entertainment giant, Blockbuster Inc. Follows the life of Blockbuster Inc. from its first days under founder Wayne Huizenga to its most recent developments under 2003 CEO John Antioco. By looking... View Details

Keywords: Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Economics; Motion Pictures and Video Industry; Motion Pictures and Video Industry

10 May 2019
Blog Post

Advice for Mothers Pursuing an MBA

other mothers on campus. Every student can ask for help on writing techniques to prepare for the exams, career coaching, and more. Those forms of support can be particularly necessary for mothers View Details

Career Coach

Jade Haynes

in technology and startups. Jade can provide insights into how these industries recruit, what the job experience will look like, and how they can help meet your personal... View Details

22 Dec 2014
Video

Sorina Casian-Botez

2020
Working Paper

Building the Professional Firm: McKinsey & Co.: 1939-1968

By: Amar Bhidé

This case history analyzes how the founders of McKinsey & Co. built one of the world's leading management consulting firms by developing a “system” of professional norms, approach to serving clients, personnel policies, organization, governance, and ownership. The... View Details

Keywords: McKinsey ＆ Co.; Company History; Professional Norms; Vision; Organizations; Business History; Business Model; Strategy; Consulting Industry

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Profile

Tiffany Niver

path? HBS provided an educational experience in career possibilities, paths, and options. Through the classroom experience, exposure to executives and protagonists, as well as... View Details

Keywords: Technology; Retail; Consulting

March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details