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  • Article

Administrative Costs Associated with Physician Billing and Insurance-Related Activities at an Academic Health Care System

By: Phillip Tseng, Robert S. Kaplan, Barak D. Richman, Mahek A. Shah and Kevin A. Schulman
The federal government mandated adoption of certified electronic health record systems (EHR), at least in part, to reduce administrative costs for physicians. This study used time-driven activity-based costing to determine the administrative costs associated with... View Details
Keywords: Health Care and Treatment; Cost Management; Insurance; Problems and Challenges
Related
  • 02 Mar 2020
  • Blog Post

Know Your Audience – Recruiting HBS Students for Energy

Director Amanda Schmitt – Recruiting Relations Manager Together, Phillip and Amanda make up the Career & Professional Development team that manages relationships with... View Details
Keywords: Energy / Cleantech
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

legal protections in the event of failed experiments? Could this speed up the vaccine development process? Some may conclude that it’s a fool’s errand to look for management lessons from anyone Black Swan.... View Details
Keywords: by James Heskett
  • 01 Jan 2007
  • News

Jaime Augusto Zobel de Ayala, MBA 1987

you can create the right environment for a group to address issues together." ADVICE TO STUDENTS "Never underestimate the importance of the 'softer' management lessons you learn at HBS—the ones that revolve around working with and leading... View Details
  • 09 Nov 2023
  • News

From the Brink

money,” says Weiss, whose career included serving as head of investment banking for Lazard, the global financial advisory and asset management firm, and as publisher and editor of the Paris Review. “It was clear that this was turning into... View Details
Keywords: Ralph Ranalli
  • 01 Sep 2023
  • News

That Was Then, This Is Now

It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of... View Details
Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership
  • 2010
  • Working Paper

When Open Architecture Beats Closed: The Entrepreneurial Use of Architectural Knowledge

By: Carliss Y. Baldwin
This paper describes how entrepreneurial firms can use superior architectural knowledge to open up a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new open architecture... View Details
Keywords: Entrepreneurship; Investment Return; Growth and Development Strategy; Product Design; Organizational Design; Competitive Advantage; Technology Industry
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  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

2017 New York: Oxford University Press Managing Risk in Reinsurance: From City Fires to Global Warming By: Hauter, Niels Viggo, and Geoffrey Jones, eds. Abstract—This is the first book to provide a comprehensive history of the reinsurance... View Details
Keywords: Sean Silverthorne
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

Summing Up Where are the leaders that can help elephants avoid a stall? Like a good case study, this month's question divided respondents nearly down the middle on the question of whether or not organizations naturally "stall"... View Details
Keywords: by Jim Heskett
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

negotiations as a two-level game and to minimize the disadvantageous effects of gender on job negotiation outcomes. Teaming Up to Crack Innovation and Enterprise Integration Authors:James I. Cash, Michael J. Earl, and Robert Morison... View Details
Keywords: Martha Lagace
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

researchers found that affective trust was much more likely to stem from having high cultural metacognition than cognitive trust. This time, 60 managers attending another executive MBA course were asked to complete a network survey... View Details
Keywords: by Michael Blanding
  • 09 Jan 2024
  • Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details
Keywords: by Desmond Dodd; Energy; Green Technology
  • October 2021
  • Case

Diversifying P&G's Supplier Base (A)

By: Kris Ferreira, Kym Lew Nelson, Carin-Isabel Knoop and Sarah Mehta
In February 2003, P&G hosted two meetings—one with its largest woman- and minority-owned suppliers and one with its largest non-minority-owned suppliers. Attendees in each meeting heard the same message: P&G was keen to grow its commitment to inclusive supply chains,... View Details
Keywords: Business Ventures; Mergers and Acquisitions; Business Model; Business Organization; Family Business; Joint Ventures; Demographics; Diversity; Ethnicity; Race; Ethics; Fairness; Ownership; Supply Chain Management; Consumer Products Industry; Service Industry; United States; Ohio
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  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

culture, shifting its mission from a product-oriented “computer on every desk and in every home” to “empower every person and every organization on the planet to achieve more.” The assumption is that “to be the best” just doesn’t measure View Details
Keywords: by James Heskett
  • Web

Propose an Independent Project - MBA

Marketing Nonprofit / Government Real Estate Retail / Trading Sustainability Technology Venture Capital / Private Equity / LBO *Function Select Business Development Finance General Management Human Capital Marketing Strategic Planning... View Details
  • Web

Mid-US - Global

Region July 2024 Case Living Up to Purpose and Performance at Parker Hannifin By: Hubert Joly , Alicia Dadlani and Martha Hostetter In 2019, Parker Hannifin, one of the world’s largest manufacturers of motion and control technologies, did... View Details
  • Research Summary

Institutional influences on the firm: cross-country comparisons

A third stream of work examines the influence of country institutions on firms in a cross-country comparative context.  In a paper co-authored with Jordan Siegel (published in Management Science in 2009), we employed a quasi-natural experiment:  a... View Details
  • 07 Dec 2021
  • Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

Middle management used to be the place where careers stalled, but the COVID-19 pandemic has turned that notion on its head. In fact, mid-level leaders possess more agency now than at any other time in recent history. The tight job market... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
  • 10 Dec 2021
  • Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

In 2018, HBS associate professors Aiyesha Dey and Jonas Heese wrote a case about a whistleblower at a multi-national gambling company who exposed financial misstatements, first to his manager and later to the US Securities and Exchange... View Details
Keywords: by April White
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

of each segment is changing, and how the company's products and services address the needs of each segment. The product was developed by Gail McGovern, a professor of management practice, and John Quelch, the Senior Associate Dean and... View Details
Keywords: by Sean Silverthorne