Publications

October 2000 (Revised January 2002)
Case

Rob Waldron at SCORE! Educational Centers (Abridged)

By: David A. Thomas and Stephanie L. Woerner

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, privately-owned company into a professional organization, especially regarding corporate... View Details

Keywords: Acquisition; Business Growth and Maturation; Decision Making; Education; Human Resources; Recruitment; Leadership; Organizational Culture; Private Ownership; Education Industry

01 Mar 2007
News

Faculty Books

approaches to poverty alleviation. Leading academics and corporate, nonprofit, and public-sector managers discuss how businesses, NGOs, and government organizations can use business solutions to improve the lot of the world’s poorest 3... View Details

Keywords: Administration of Economic Programs; Government; Management of Companies and Enterprises; Management

23 Dec 2008
First Look

First Look: December 23, 2008

CEO of the world's largest food and beverage company. His predecessor, Peter Brabeck, had delivered 12 years of outstanding results while moving the company toward a new vision of health, nutrition, and wellness. Bulcke's challenge was to swiftly execute the vision and... View Details

Keywords: Martha Lagace

01 Dec 2013
News

Faculty Opinion: Making It Better

products with various levels of cost and provider choice. Its impressive organic growth also has many lessons on how to train and evaluate people. Modeled after HBS professor emeritus Ray Goldberg's highly... View Details

Keywords: Herzlinger, Regina; Colleges, Universities, and Professional Schools; Educational Services; Ambulatory Health Care Services; Health, Social Assistance

21 Jul 2023
Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

building and well-being. The fellowship’s unique model provides funding for one graduating student to join an organization dedicated to creating local financial and business opportunities. The RISE Career Fellow selects a company and... View Details

01 Jun 2018
News

Up by the Roots

a new sector on top of existing infrastructure and industries is in fact the best way for a city to accelerate the growth of an entrepreneurial ecosystem—better by far than attempting to replicate the Silicon Valley model, which developed... View Details

Keywords: Alexander Gelfand; illustrations by Dan Page

February 1998 (Revised May 1998)
Case

SITEL Corporation

By: Howard H. Stevenson and Martha Gershun

SITEL has grown extremely rapidly and is now operating worldwide with operations in more than 30 countries. Since many of its locations serve the same customers, the officers are debating the costs and benefits of additional centralization. Some feel that the autonomy... View Details

Keywords: Organizational Change and Adaptation; Globalized Firms and Management; Growth Management; Success

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Web

Dean Srikant Datar’s 2022 Commencement Remarks | About

Harvard, and the Institute for the Study of Business in Global Society. Their purpose is to accelerate what Harvard Business School does best: develop new management ideas with power in practice by connecting with leading organizations so... View Details

11 Jan 2016
Blog Post

Meet the Business and Environment Initiative

BEI organizes conferences, seminars, and symposia that increase the visibility of environmental problems and their solutions among students, alumni, and the broader business community. What are the Initiative’s goals? Our primary goals... View Details

01 Feb 1999
News

Entrepreneurs Speak at HBS

enterprises - "We start from scratch each time as a way of making sure it's really ours" - in industries where he believes customers are being ill-served or have few choices. Growth is financed by revenues, and companies are kept... View Details

19 Jan 2017
News

Finding Purpose in Profit

conversation with Coupounas immediately senses that she’s wide open to new ideas. These days, in fact, her Colorado-based activities are all about promoting new ideas. Coupounas is director of the first fully staffed field office of B Lab, a nonprofit View Details

Keywords: Robert S. Benchley; B corporations

13 Sep 2019
Blog Post

An Uncommon Summer: Project Management at an Education Non-Profit

flying high in the sky and low to the ground, over water and below the treeline. I led organizations ranging in size from 17 soldiers to 120, in missions both operational and maintenance support. Yet one consistent theme throughout all of... View Details

10 Jun 2002
Research & Ideas

Reinventing the Industrial Giant

Internet system to handle billing and related services. Also in November, GM signed an agreement with EDS to manage its B2B and business-to-employee projects.92 The revenue growth and savings that GM executives predict have until now... View Details

Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing

September 2010 (Revised July 2021)
Case

Gone Rural

By: Andre F. Perold

Gone Rural employs 750 women in rural communities across Swaziland to produce handwoven baskets and other hand-crafted items. The women are mostly grandmothers caring for children orphaned as a result of the country's high AIDS-related death rate. The company has a... View Details

Keywords: Social Enterprise; Corporate Social Responsibility and Impact; Growth and Development; Buildings and Facilities; Business Growth and Maturation; Corporate Finance; Business and Shareholder Relations; Swaziland

December 2004 (Revised April 2006)
Case

Mavens & Moguls: Because Marketing Matters...

By: Myra M. Hart, Kristin Lieb and Victoria Winston

Mavens & Moguls is a virtual marketing-consulting firm of approximately 40 professionals. Examines the processes by which Paige Arnof-Fenn (an HBS grad with deep industry experience)draws on her experience and her network to create a high-quality marketing consulting... View Details

Keywords: Networks; Values and Beliefs; Business Growth and Maturation; Organizational Structure; Marketing; Entrepreneurship; Experience and Expertise; Growth and Development Strategy; Consulting Industry

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December 2010 (Revised February 2012)
Case

Yum! China

By: David E. Bell and Mary Shelman

Since the first KFC opened in China in 1987, Yum--under Sam Su's leadership--had built the largest restaurant company by far in mainland China. Averaging one new restaurant opening a day for the past five years, in 2010 Yum ran over 3,600 restaurants in 650 cities and... View Details

Keywords: Business Processes; Business or Company Management; Growth and Development Strategy; Strategy; Business Strategy; Food and Beverage Industry; Beijing Shi