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  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

shape strategy. We excerpt a portion on advice for new CEOs, written with HBS faculty Jay W. Lorsch and Nitin Nohria. 3. Why Don't Managers Think Deeply? Professor Jim Heskett poses this provacative question... View Details
Keywords: by Staff
  • December 2023
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Organizational Culture; Talent and Talent Management; Training; Banking Industry; Latin America; Central America; South America; Colombia
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  • 17 Jan 2011
  • Research & Ideas

Being the Boss

to go from good to great," Hill says. Being the Boss describes the challenges that good bosses face as they endeavor to manage themselves, manage their networks, and View Details
Keywords: by Carmen Nobel

    Joshua D. Margolis

    Joshua Margolis is James Dinan and Elizabeth Miller Professor of Business Administration and the Unit Head for the Organizational Behavior unit. He is also Faculty Chair of the Program for Leadership Development. His research and teaching revolve around leadership... View Details

    Keywords: furniture; health care; insurance industry; nonprofit industry; pharmaceuticals
    • 28 Jan 2008
    • Research & Ideas

    Billions of Entrepreneurs in China and India

    "In some sense people in these societies are running faster than their rules and laws can keep up. So they are creating the rules as they go along. And entrepreneurship... View Details
    Keywords: by Martha Lagace
    • 2018
    • Book

    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

    By: Amy C. Edmondson
    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation,... View Details
    Keywords: Psychological Safety; Knowledge Economy; Teaming; Management; Organizational Culture; Innovation and Management; Learning
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    • 19 Mar 2019
    • First Look

    New Research and Ideas, March 19, 2019

    forthcoming Academy of Management Discoveries Creativity, Artificial Intelligence, and a World of Surprises By: Amabile, Teresa M. Abstract—In recent years, progress has been made toward AI Creativity, which... View Details
    Keywords: Dina Gerdeman
    • March 2012
    • Case

    The Agnellis and Fiat: Family Business Governance in a Crisis (A)

    By: John A. Davis, Bernardo Bertoldi and Roberto Quaglia
    After the death of Umberto Agnelli in 2004, the Agnelli family, led by John Elkann, needs to decide whether to keep Fiat CEO Giuseppe Morchio. The Fiat Group is in a delicate financial position, and John Elkann, the new family leader, is untested in this role. The... View Details
    Keywords: Family Business; Family Ownership; Management Teams; Leadership; Corporate Governance; Crisis Management; Auto Industry; Manufacturing Industry; Italy
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    • December 1998 (Revised May 2000)
    • Case

    Lebenthal and Co., Inc.

    By: Thomas J. DeLong and Susan Harmeling
    Lebenthal and Co. has prospered in the bond business since 1924. Alexandra Lebenthal, granddaughter of the founders, has stepped up to lead the firm. She faces many challenges as the nature of the financial services business changes in dramatic ways. Can this firm... View Details
    Keywords: Transformation; Talent and Talent Management; Bonds; Leadership Development; Service Operations; Problems and Challenges; Competition; Financial Services Industry
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    • 01 Jun 2009
    • News

    Crisis and Creativity

    waste.” He’s correct. Now more than ever is the time for innovative managers and entrepreneurs to come up with ideas that lead to opportunities to launch new ventures. There is considerable anecdotal... View Details
    Keywords: Bhaskar Chakravorti
    • June 2013 (Revised September 2015)
    • Case

    Procter & Gamble

    By: Jay W. Lorsch and Kathleen Durante

    On July 12, 2012, Bill Ackman's Pershing Square Capital Management announced publicly that it had purchased about $2 billion of Procter and Gamble (P&G) stock. Shares in the company closed up 3.75% the day the disclosure was made public. Ackman told the New York... View Details

    Keywords: Ackman; P＆G; Pershing Square Capital Managment; Disruption; Management Succession; Crisis Management; Acquisition; Consumer Products Industry; Financial Services Industry
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    • April 2020
    • Case

    Cockpit Dynamics in Air France 447 and United 232

    By: Amy C. Edmondson and Joshua Raymond
    This case compares leadership and team dynamics between the cockpit crews in two renowned passenger airline crashes, twenty years apart: Air France 447 in 2009 and United 232 in 1989. The key dimensions of difference across the cases include organization and task... View Details
    Keywords: Teams; Team Launch; Crisis Management; Groups and Teams; Leadership; Communication; Air Transportation Industry
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    • 22 Mar 2010
    • Research & Ideas

    One Strategy: Aligning Planning and Execution

    middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the... View Details
    Keywords: by Sean Silverthorne; Video Game; Web Services
    • October 2021 (Revised October 2022)
    • Case

    The Opioid Settlement and Controversy Over CEO Pay at AmerisourceBergen

    By: Suraj Srinivasan and Li-Kuan Ni
    In 2020, AmerisourceBergen Corporation, a Fortune 50 company in the drug distribution industry, agreed to settle thousands of lawsuits filed nationwide against the company for its opioid distribution practices that critics alleged had contributed to the nationwide... View Details
    Keywords: Opioids; Drug; Investors; Shareholder Activism; Investment Activism; Executive Compensation; Corporate Accountability; Corporate Governance; Governance Compliance; Governance Controls; Risk Management; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Business and Stakeholder Relations; Legal Liability; Distribution Industry; Health Industry; Pharmaceutical Industry; United States; West Virginia; Tennessee; Ohio; Pennsylvania
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    • May 2025 (Revised May 2025)
    • Case

    Daiichi Sankyo: Steering a Global Organization

    By: Tiona Zuzul, Amy C. Edmondson and Cat Huang
    In the spring of 2023, Sunao Manabe, CEO of Daiichi Sankyo, reflected on a pivotal decision. A large Western pharmaceutical company had made a bid to partner with Daiichi Sankyo to develop the next three products in its oncology pipeline. Daiichi Sankyo, a 125-year old... View Details
    Keywords: Strategy; Culture Change; Decision-making; Leadership; Culture; Innovation; Psychological Safety
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    • November 2024
    • Case

    Demond Martin and WellWithAll

    By: Hise Gibson, Archie L. Jones and Ai-Ling Jamila Malone
    This case study chronicles the transformative entrepreneurial path of Demond Martin, co-founder and CEO of WellWithAll, a health and wellness startup. Motivated by a pivotal life experience and deep concern for racial health inequities, Martin transitions from a... View Details
    Keywords: Customers; Diversity; Ethnicity; Race; Health; Recruitment; Leadership Style; Management Style; Brands and Branding; Marketing Strategy; Product Launch; Product Positioning; Organizational Culture; Mission and Purpose; Relationships; Trust; Business Strategy; Competitive Strategy; Competitive Advantage; Investment; Business Startups; Transition; Entrepreneurship; Equality and Inequality; Consumer Products Industry; Retail Industry; Health Industry; United States; Chicago; Boston; Atlanta; North Carolina; District of Columbia
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    • 21 May 2020
    • Research & Ideas

    Fighting the COVID Blues: Advice from Business Research

    Life was hard enough for the one-third of Americans who had wrestled with anxiety prior to the COVID-19 pandemic. Now, the disease that has killed almost 100,000 in the United States, left millions unemployed, and socially distanced many... View Details
    Keywords: by Dina Gerdeman and Danielle Kost
    • August 29, 2017
    • Article

    How to Successfully Work Across Countries, Languages, and Cultures

    By: Tsedal Neeley
    According to a recent McKinsey Global Institute report, the number of people in the global labor force will reach 3.5 billion by 2030. Among the enormous changes this will demand are new skills, attitudes, and behaviors. A five-year study of the global workforce at... View Details
    Keywords: Global Range; Globalized Firms and Management; Employees; Competency and Skills; Success
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    • Teaching Interest

    Launching New Ventures—Jump-Starting Innovation for Entrepreneurs and Business Owners (Executive Education)

    By: William R. Kerr
    Starting up a new venture amid rapid change is fraught with challenges. Whether you are starting a new business, launching a new business line, or building an entrepreneurial culture within a small-to-midsize company, this program provides a new perspective and core... View Details
    • 20 Jun 2011
    • Lessons from the Classroom

    Fame, Faith, and Social Activism: Business Lessons from Bono

    escalating, high-profile campaign against Third World debt, poverty, war and disease. “Any CEO who thinks his or her job is about maximizing shareholder value is living in the past.” Koehn, a Harvard Business School historian who has... View Details
    Keywords: by Kim Girard; Entertainment & Recreation