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  • 05 Jul 2006
  • Working Paper Summaries

Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Improve and Innovate

Keywords: by Mark D. Cannon & Amy C. Edmondson
  • 19 Dec 2023
  • Research & Ideas

$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

of gifts over time. So many in the nonprofit and philanthropy world wondered how Scott’s nonconforming principles would be expressed in her actual giving. Scott, whose net worth has been estimated to top $40 billion, established the... View Details
Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran
  • February 2024 (Revised June 2024)
  • Case

Can Families Conquer Private Equity? Pritzker Private Capital

By: Lauren Cohen and Sophia Pan
Anthony (Tony) Pritkzer, Paul Carbone, and the Pritzker Private Capital (PPC) team wondered how to approach the firm’s next phase of growth. PPC was a private equity firm that offered a differentiated approach to the family capital market. Back in 2016, the partners... View Details
Keywords: Family Office; External Financing; Succession; Leadership Transition; Family Business; Private Equity; Investment; Business Growth and Maturation; Financial Strategy; Investment Portfolio; Business Model; Private Sector; Financial Liquidity; Risk Management; Organizational Structure; Competitive Advantage; Venture Capital; Management Succession; Financial Services Industry; Chicago; Illinois; United States
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  • 01 Dec 2015
  • News

Leading Boston and Beyond

have found their passion in municipal government. “You’d be hard pressed to find any position where you are a senior manager of a $3 billion organization that impacts people so directly,” says Koh. “There is... View Details
Keywords: Jen Myers; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support
  • July 2024
  • Teaching Note

Leading Culture Change at Microsoft Western Europe

By: Amy C. Edmondson and Catherine Huang
This teaching plan is designed to be used in conjunction with the case study “Leading Culture Change at Microsoft Western Europe,” HBS No. 624-096, to help faculty deepen student understanding of psychological safety and organizational culture transformation through... View Details
Keywords: Culture Change; General Management; Psychological Safety; Leadership; Transformation; Organizational Culture; Problems and Challenges; Groups and Teams; Business or Company Management; Technology Industry; Europe
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  • 2024
  • Working Paper

People, Practices, and Productivity: A Review of New Advances in Personnel Economics

By: Mitchell Hoffman and Christopher T. Stanton
This chapter surveys recent advances in personnel economics. We begin by presenting evidence showing substantial and persistent productivity variation among workers in the same roles. We discuss new research on incentives and compensation; hiring practices; the... View Details
Keywords: Employees; Labor
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  • October 2013 (Revised May 2016)
  • Case

Ilva Steel Taranto: Providing and Polluting (A)

By: Lena G. Goldberg, Vincent Dessain, Ottavia Pesce and Karol Misztal
Nearly 27,000 people depended on Ilva Steel Taranto, the largest steel-making plant in Europe, for their livelihoods, but the plant's pollution fouled the environment and increased the incidence of tumors, respiratory illnesses, and deaths. In July 2012, faced with a... View Details
Keywords: Safety; Pollutants; Business Exit or Shutdown; Health; Decision Making; Steel Industry; Europe
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  • 01 Jun 1998
  • News

Diversity and Community

first annual Ron Brown Award for Corporate Leadership to IBM CEO Louis V. Gerstner, Jr. (MBA '65) and Levi Strauss CEO Robert D. Haas (MBA '68). The two chief executives received the newly established award... View Details
Keywords: Garry Emmons
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

looking to boost morale. “People are quitting, and companies are noticing that it’s harder to get people to join the company and hold on to them, so they’re going back to the... View Details
Keywords: by Avery Forman
  • March 2013 (Revised March 2014)
  • Case

C12 Energy

By: Joseph B. Lassiter III and James McQuade
C12 aimed to build not only a company, but an entire industry around carbon capture and sequestration (CCS). "You change the world by building a market, and you build a market by building a profitable company that other people copy," said Dawe, C12 Energy's CEO. "In... View Details
Keywords: Carbon Sequestration; Sustainability; Cleantech; Oil And Gas; Business Model; Energy; Entrepreneurship; Environmental Sustainability; Green Technology Industry; Energy Industry; North America
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  • February 2022
  • Article

How Global Leaders Gain Power Through Downward Deference and Reduction of Social Distance

By: Tsedal Neeley and Sebastian Reiche
We theorize about how people with positional power enact downward deference—a practice of lowering oneself to be equal to that of lower power workers—based on a study of 115 top global leaders at a large U.S. company. These leaders were charged with advancing... View Details
Keywords: Leadership; Leadership Style; Global Range; Relationships; Rank and Position; Power and Influence; Cross-Cultural and Cross-Border Issues
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  • 16 Oct 2018
  • News

To Lead and Serve

Joseph Patrick (“Joe”) Mulloy (MBA 1987) is a retired Vice Admiral with the US Navy. In this interview, he reflects on the connections between his HBS education and his leadership View Details
  • 24 Jun 2022
  • Blog Post

On Pride and Community

community that I would genuinely connect with. The previous PRIDE club leadership team had created a WhatsApp group for us to communicate in, and we organized a pizza night during the first week of class for... View Details
  • April 2013
  • Article

Who Is Governing Whom? Executives, Governance, and the Structure of Generosity in Large U.S. Firms

By: Christopher Marquis and Matthew Lee
We examine how organizational structure influences strategies over which corporate leaders have significant discretion. Corporate philanthropy is our setting to study how a differentiated structural element—the corporate foundation—constrains the influence of... View Details
Keywords: Organizational Structure; Corporate Strategy; Philanthropy and Charitable Giving; Leadership; Governing and Advisory Boards; Corporate Social Responsibility and Impact; United States
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  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

several experiments, and even performed brain scans. Norton makes an important distinction between a habit and a ritual; we may do both routinely, even unconsciously, but we ascribe more meaning to the... View Details
Keywords: by Michael Blanding
  • December 2023
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Organizational Culture; Talent and Talent Management; Training; Banking Industry; Latin America; Central America; South America; Colombia
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  • March 2012
  • Case

The Agnellis and Fiat: Family Business Governance in a Crisis (A)

By: John A. Davis, Bernardo Bertoldi and Roberto Quaglia
After the death of Umberto Agnelli in 2004, the Agnelli family, led by John Elkann, needs to decide whether to keep Fiat CEO Giuseppe Morchio. The Fiat Group is in a delicate financial position, and John Elkann, the new family leader, is untested in this role. The... View Details
Keywords: Family Business; Family Ownership; Management Teams; Leadership; Corporate Governance; Crisis Management; Auto Industry; Manufacturing Industry; Italy
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  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

James Lemoine, an assistant professor in the Organization and Human Resources Department of the School of Management at the University at Buffalo, have written extensively on VUCA, View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 2010
  • Working Paper

Cognitive Barriers to Environmental Action: Problems and Solutions

By: Lisa L. Shu and Max Bazerman
We explore interventions at the individual level and focus on recognized cognitive barriers from behavioral decision-making literature. In particular, we highlight three cognitive barriers that impede sound individual decision making that have particular relevance to... View Details
Keywords: Decision Choices and Conditions; Judgments; Consumer Behavior; Environmental Sustainability; Cognition and Thinking; Prejudice and Bias
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  • 01 Jun 2008
  • News

Greed, Gullibility, and Optimism

RETSINAS: Too many people began to regard their homes as a guaranteed high-return investment. We just got carried away,” observes Nicolas Retsinas, a lecturer in real estate at HBS, whose distinguished career in housing, community... View Details
Keywords: Deborah Blagg; Management; Management; Management